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Hallmark Hotel Croydon Aerodrome

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Hallmark Hotel Croydon Aerodrome
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440 Reviews from our TripAdvisor Community

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Showing 429: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW

A great hotel with friendly staff(Jagdish, kenan, Pankaj,Sofiya).good bedroom and bathroom. had lovely breakfast in the restaurant and lovely meal cooked well. i will come back again in holidays. Relieved just to get a bed but had no luggage, toiletries, phone charger etc so happy to find a clean and modern room. Used the free wifi .

Helpful?
Thank Praveen K
Bawtry, United Kingdom
Level Contributor
390 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Strange one to report on as I wasn't supposed to stay here and I only saw the reception and my bedroom during the stay. The hotel over the road had a traveller wedding which turned into a war so I dashed over to this hotel and bagged the last room available. Relieved just to get a bed but had no... More 

Helpful?
Thank AndySING73
lancashire
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A great hotel with friendly staff, bedroom and bathroom was spotless, the only downside of our room was the double bed was up against the wall in a corner, not great when your older and have to get out in the night, struggle to the bottom of the bed or climb over your partner!!! Had a lovely meal in the... More 

Helpful?
Thank LancashireJas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff, comfortable bed room was clean but too hot. Have been told that an air conditioning room will be made available on my next visit. Breakfast was good value and enjoyable .would recommend for business or pleasure

Helpful?
Thank Parvis T
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your positive review. Our upgraded bedrooms do have air conditioning so please ask for these on booking. We look forward to seeing you back with us again in the very near future. More 

Newton Aycliffe, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great long weekend stay. The staff were very helpful especially when it came to lift not working. My elderly mother was given a complimentary room on the 1st floor as our rooms were further up. Brilliant service from Jacqui sorting this out. This is our hotel of choice on our frequent Croydon visits.

Helpful?
Thank Gillian R
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review. It is great to see our guests highlighting team members for special praise, this allows us to reward great service. We hope to see you again very soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

A great hotel with friendly staff, lift not working, apparently for a while now, porter wasn't sure when it would be fixed. I'm ok with that as its good exercise, other people were complaining. Breakfast was rather busy and hectic on the first day, (coffee came at the end of the meal) but subsequent mornings were better. I've stayed here... More 

Helpful?
Thank Anthony G
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the positive review and for your comments regarding the team. Hope to see you back with us again in the near future. More 

attie50
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel lovely friendly staff food is lovely lift was not working when there which was a bit of a pain very clean and rooms nicely laid out can use swimming pool over the road which is bonus all in all very good

Helpful?
Thank attie50
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your positive feedback. Hopefully we will see you again very soon! More 

Southampton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

First the good news - the bed seemed new and was very comfortable. The rest - we arrived and were told the room was on the sixth floor - oh and by the way, the lifts aren't working (and don't appear to have been for a while). The room was billed as non smoking but smelt of smoke and apart... More 

Helpful?
Thank Diane L
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

I am sorry that all was not as irt should have been during your stay. I assure you that this is not how we would have wished your lasting impression to be. We will be continuing with our structural and product improvements and hopefully the lift will imminently be fixed. I am sorry you did not enjoy your omelette. More 

London, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Came in late to the hotel and only stopped for one night due to business and I have to say the service was great. Next time i need to stay around here, this will be my first call! The restaurant was particularly good with both the service and food.

Helpful?
Thank RikwS
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you very much for the great review. Hopefully we will see you back with us again very soon. More 

Northallerton, United Kingdom
Level Contributor
234 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The place itself is in my view really 3* - but ok. The lift wasn't working on my visit- reviews suggest that's been the case for many,many months. That is not good. Especially like me if your room is on the 6th floor. Good exercise but not great for a relaxing break. The staff on reception,bar and restaurant couldn't have... More 

Helpful?
Thank Diamond280
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your review, I am sorry for where we ahave fallen short. I hope you reported the room to reception ref the Hot Water so we could address the problem, I regret it was not right upon your arrival. I agree that the lift is frustrating, hopefully this will be sorted very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $66 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#3 Luxury Hotel in Croydon
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