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Hallmark Hotel Croydon Aerodrome

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Hallmark Hotel Croydon Aerodrome
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482 Reviews from our TripAdvisor Community

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Showing 471: English reviews
newcastle under lyme , uk
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed 3 nights on business, couldn't fault the place, free, ample parking and easy access to London. The breakfast choice was very good and lovely and hot. All the staff were very friendly, professional and attentive without being overpowering. Would recommended without hesitation :)

Helpful?
Thank asinmummy
London, United Kingdom
Level Contributor
324 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I went here for a study day and it was a very pleasant experience. The hotel looked good from outside and was most welcoming inside. The staff were very pleasant and the room we were in was very comfortable. We were greeted by friendly staff and the cakes etc were well presented and inviting and I had a good feast... More 

Helpful?
Thank grandma648
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great stay and above all reception service from Kash was awesome. Very welcoming and made our visit feel special. For the price you will not find anywhere more comfortable or higher quality! Thank you again Kash for making our visit unique! And we were a fan of the moustache 😁

Helpful?
Thank Charlie C
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Good night sleep great service! Service from kash the receptionist was amazing! Enjoyable stay. Very welcoming and good price for the stay. Pleasant bar area to have a drink and enjoyable food would recommend this hotel

Helpful?
Thank Becca O
London, United Kingdom
Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago

second week here (only as I had pre paid) first week got what I paid for single room clean tidy but very compact tried to double charge my evening meal complained had to prove by showing bank statement what a joke. Sadly had already paid for next week oh great up grade to executive room nice touch or so I... More 

Helpful?
Thank michaelarg
Level Contributor
51 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night. The hotel is well placed on the main A23 main road into Croydon. Room and bed was comfortable although on the small side. Restaurant offered a good choice for both dinner and breakfast. The hotel appears to be popular with both business and tourists. Would happily stay again.

Helpful?
Thank cranny_ni
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed over at the Hallmark Croydon on a business trip and was really impressed with the standard of the room, the headboard for the bed was the best I've ever come across , fully interactive with plugs, lights and usb sockets plus a handy place to keep your phone and watch the I player! Staff were very pleasent with... More 

Helpful?
1 Thank Tinyterrier
Shoreham-by-Sea, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Guest directory and festive season brochure in the room had someone else's dinner on it which didn't encourage me to read them. Handle missing from drawers just left inside the drawer when a couple of screws would have fixed it. Bathroom sink cracked and double glazed window panels blown and Windows quite dirty. Bed linen clean but I never understand... More 

Helpful?
Thank alan2303
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your feedback and for letting us know where we can improve. I agree that the areas you have highlighted are not acceptable and I thank you for bringing them to my attention. Hopefully we will do better if you stay with us again in the future. Thank you again. More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Although the Double Deluxe room was rather small, it was very comfortable and I felt rested. My boyfriend had become very unwell during our stay and the staff had been very supportive and called our room to ensure he was okay. The customer service had been superb especially from Laura the receptionist.

Helpful?
Thank Tin2706
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

THank you for the great feedback and for highlighting a member of the team for praise. I hope your partner is now feeling better. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I've been staying at the hallmark for 4 weeks now, I'm extremely happy with the service, especially with the receptionist staff, who seem extremely helpful in particular a staff member named Sonya who has been very friendly and welcoming, especially on check in. I'd also like to mention Vincent who has also been very friendly and made me feel very... More 

Helpful?
Thank John K
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review John. We look forward to your continuing patronage in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $79 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#3 Luxury Hotel in Croydon
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