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Hallmark Hotel Croydon Aerodrome

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Hallmark Hotel Croydon Aerodrome
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458 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Mechelen, Belgium
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Although the bar and reception staff are friendly and helpful, I cannot rate this hotel well based on my experience. I stayed in room 55 on the 2nd floor, which was tiny, stuffy and without air conditioning, just a fan that just recirculated all the hot air. My colleagues stayed in a suite on the 6th floor and said that... More 

Helpful?
1 Thank matthewlive
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We used the hotel to celebrate a birthday, although the management were keen to impress the management kept changing which was very annoying . During our stay the lifts were out of action for the entire stay which was a problem for even the fitness of us, and the executive rooms lacked air conditioning a big let down. All that... More 

Helpful?
Thank Stacey H
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your constructive review. I apologise that the lifts were out of action, we are currently completing a major project to improve this service but it has been more disruptive that we had anticipated. We look forward to seeing you again in the near future. More 

Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Quite a nice hotel, much friendlier and approachable than the one over the road. We had a problem with our room which was immediately rectified by Laura on reception with no fuss. The bathroom looked a bit tired to be fair, but everything worked ok.

Helpful?
Thank rick842
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your generous feedback and for highlighting a team member for excellent service. We hope to see you back with us again very soon. More 

Plymouth, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the hallmark for four weeks on business in various rooms, hotel is great especially if you get the air conditioned rooms, food is good from the restaurant, The staff of the hallmark are very accommodating and will do all they can to make your stay pleasurable, can't remember all the names but special thanks to Kash, Keenan, Sofia,... More 

Helpful?
1 Thank Luke M
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you Luke, it was a pleasure looking after you, hopefully you will be back soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The lobby and room were great, though the corridors were really hot and a bit dated. Room had no air conditioning so I opened the windows, which would have been fine if the boy racers of Croydon weren't so keen to rev up and down the road so often! Had great service from Hari on the bar, giving me fantastic... More 

Helpful?
1 Thank Andy S
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the balanced review. I am sorry that the noise form the main road spoilt your stay, ion return please book one of our deluxe rooms, these have air conditioning. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thoroughly enjoyed my stay here, staff very very accommodating, Two managers Harry & Hari, Barman Kenan and very enjoyable food by chef Steve. I took the time to speak to these people as they were all very hard working and welcoming. Highly recommended stay.

Helpful?
Thank Ian Qpr B
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the fantastic review and for highlighting team members who deserve praise and recognition. We hope to see you again very soon. More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Advised when I checked in that the lift is not working. I am told it is being looked into ... Stayed here in Feb and April but it was not working then either. No good if you cannot walk up the stairs. Very low on stock for the evening meal which is not great for a large chain of hotels.... More 

Helpful?
Thank Vicky H
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

We have recently completed a complete refurbishment of our lift so we are of course frustrated that there has been a further problem with this service. We hope you will give us another chance soon. More 

Cambridge, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed overnight to avoid an early 3 hour journey to Croydon. I did choose this hotel based on the great reviews and their website photos, unfortunately didn't quite live up to my expectations. Good feel at first but rooms are a little shabby. There was a problem with my first room as some genius left the heating on with 26C... More 

Helpful?
Thank Martina A
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your constructive review, we will certainly work on your points and hopefully your next visit will be much improved! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Massive thank you to Sofia and Harry for their friendly and helpful service. If your in the Croydon area I highly recommend this hotel, the rooms are spacious, the food is spot on and the whole place is very very clean. The use of the Nuffield gym over the road is also a great bonus

Helpful?
Thank taff2505
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for the great review, fantastic to learn you enjoyed your visit. We hope we will see you again very soon! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

First time here and checked in for two nights. Staff are very friendly and welcoming. Room is clean, fresh and has everything you need. Only had nibbles at the bar but again a first class service, polite and friendly. Great range of food if you stay for dinner, good value for money and nice service always helps. I was offered... More 

Helpful?
Thank Emma M
Daniel G, General Manager at Hallmark Hotel Croydon Aerodrome, responded to this review

Thank you for your very positive feedback. We hope you will be back to see us again in the very near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The transformation continues - the £2 million refurbishment at Hallmark Croydon, formerly the Aerodrome, is gathering pace. Originally built in 1928 to serve the airport, it has a well loved heritage in Surrey. Alongside the 50 newly designed bedrooms, the stunning lobby, stylish lounge bar and Brasserie are beginning to take shape with completion due at the end of October. Need a meeting venue? For those organising meetings and events, Hallmark Hotel in Croydon offers a range of delightful rooms including the stylish Amy Johnson Suite. The function rooms are well equipped and can cater for up to 170 delegates. Relax in one of 110 bedrooms or indulge in a glass of fine wine and something satisfyingly tasty served in the informal surroundings of the Brasserie. Whatever your taste, we're sure to offer something for everyone. When the workday is done, why not unwind in the Nuffield Health with an energetic workout, exercise class, relax in the jacuzzi or a quick dip in the pool - situated across the road from the hotel! Residents benefit from FREE access to the club. ... more   less 

Additional Information about Hallmark Hotel Croydon Aerodrome

Address: 680 Purley Way, Croydon CR9 4LT, England
Location: United Kingdom > England > Greater London > Croydon
Price Range: $71 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Croydon Aerodrome 4*
Number of rooms: 110
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Also Known As:
Aerodrome Classic Hotel Croydon
Classic Hotel Croydon
Croydon Classic Hotel
Hotel Style:
#3 Luxury Hotel in Croydon
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