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Macdonald Frimley Hall Hotel & Spa

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Lime Avenue Off Portsmouth Rd, Camberley GU15 2BG England
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Traveler (510)
Dining (53)
Room & Suite (7)

About

#5 of 8 hotels in Camberley
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
A beautiful Victorian Manor House, on the Surrey/Berkshire border, just 15 minutes away from the M3 Motorway, Ascot Racecourse and Farnborough Airfield, boasting landscaped grounds, 98 bedrooms with every modern facility and a Vital Leisure Club with 5 Beauty Treatment Rooms. The ideal venue for all occasions whether it be business,conference or a Wedding, Macdonald Frimley Hall is Surrey's premiere Wedding venue. This Victorian Hotel is the perfect stayover for trips to Legoland, Windsor Castle, Ascot Racecourse and Virginia Water. The award winning 2 AA Rosette Linden Restaurant offers a sumptuous Menu,using the highest quality produce available to our Chef. Macdonald Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus beauty treatment rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Languages Spoken
English, French, Spanish, Romanian and 1 more
2519Reviews15Q+A100Room tips
Traveler rating
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Popular mentions
Alan wrote a review May 2021
1 contribution
We were scheduled to stay at the hotel from 17th May to 19th May but were contacted with a days notice saying the the hotel was not reopening again, with no reason but you can assume if was lack of guests. Surely they knew this was the case a longer period ago and have just left it to last minute so very poor service!
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Peter Redden, General Manager at Macdonald Frimley Hall Hotel & Spa
Responded 4 weeks ago
Thank you for sharing your feedback. We have been contacting all of our guest to inform them that the hotel would not be re-opening until the 26th June. We have tried to contact our guests as soon as we have been able to, sorry to have read that we only informed you with 1 days notice before your booking. This has not been an easy decision or one that has been made in advance. If you would like to speak to me directly then please contact me on gm.frimleyhall@macdonald-hotels.co.uk Kind regards Peter Redden Hotel Manager
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Karen D wrote a review May 2021
Leicester, United Kingdom10 contributions5 helpful votes
As per another reviewer had a stay booked here well in advance only for it to be cancelled with 3 weeks to go. Reservations team were extremely difficult to get hold of on the phone and once I did the agent couldn’t actually care less. Her attitude was so poor. No apology and no effort made to retain our booking within company. Simply offered us a stay at a different hotel for an increased price of at least £110 refundable or £160 to be able to cancel. Such a shame as was our 10th anniversary visit and looking forward to treatments etc and would have spent further money in the restaurant. I appreciate in these tricky times that hotels may not be opening etc and that I don’t mind I’m just so disappointed in the shocking absence of customer care. So will take our business elsewhere. Your loss!!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Peter Redden, General Manager at Macdonald Frimley Hall Hotel & Spa
Responded 4 weeks ago
Thank you for sharing your feedback. Firstly i apologize if you received poor attitude from our team, this will be addressed. We of course value our customers and always try to accommodate within one of our sister properties where possible. When offering you to move to one of our sister properties, the offer should have been the same as the original booking with no additional price increase whilst honouring the same package. I have spoken to the reservations team to clarify this process. I hope you have a lovely 10th anniversary If you would like to speak to me directly then please contact me on gm.frimleyhall@macdonald-hotels.co.uk Kind regards Peter Redden Hotel Manager
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Natalia Hanson wrote a review Dec 2020
1 contribution
Upon arrival to this lovely hotel we were met with a warm welcome and smiles all around. We checked into a lovely room of which was pet friendly ( a big plus) . Views overlooking beautiful grounds and lovely atmosphere. Spa facilities were great - as much as we could use them because of COVID. All restaurant staff so helpful and kind. The food quality was amazing - we had a 3 course dinner every night! yum! The Covid measures in place were of a high standard , felt very safe . We want to thank all the staff for making our stay feel like a home away from home. A special thank you to the GM Peter Redden who has displayed professionalism and is a true reflection of what hospitality and what good team leadership stands for . Mihai Serban the reception manager, always attentive and kind dealing with us in a professional manner - going above and beyond to help. Evee Petts ,receptionist , always smiling and goes out of her way to make everything perfect for us! Daniel Findlay , in reception was always so helpful and displayed true professionalism and kindness. And Piotr Mikula , night manager , giving us the reassurance of safety and kindness. YOU ARE ALL AMAZING!! We don't usually leave reviews but we had to because of our wonderful experience here at the Frimley hotel - a must !!!! THANK YOU ALL SOOO MUCH!
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Date of stay: December 2020
Value
Service
Room Tip: Soeak to staff! very helpful
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Response from Peter Redden, General Manager at Macdonald Frimley Hall Hotel & Spa
Responded Dec 23, 2020
Thank you for sharing your recent experience at the hotel with us. It is always a pleasure to read such a positive review but even more when the staff and individuals are mentioned by name. This really highlights that the team do engage with our guests and we try to create a 'home away from home' experience. I will personally thank Mihai, Evee, Dan & Piotr for their amazing work and passion for delivering outstanding customer service during your stay with us. I wish you and your family a wonderful Christmas. Kind regards Peter Redden Hotel Manager
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Heidi wrote a review Nov 2020
8 contributions1 helpful vote
Lovely 5 night stay with great menu and amenities. Was able to book in to use the pool (had to book due to COVID) and had some great spa treatments. Friendly staff, very helpful. Comfortable room and bed. Chef was very good provide for gluten free dietary requirements and staff were very knowledgeable on what was available. Overall a very enjoyable stay.
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Date of stay: November 2020
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1 Helpful vote
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Response from Peter Redden, General Manager at Macdonald Frimley Hall Hotel & Spa
Responded Nov 6, 2020
Thank you for sharing your feedback. I am really glad to read you enjoyed your time at the hotel. I will communicate to the team your comments as i know they really like to hear how they have made a difference to our guests stay. Stay safe Kind regards Peter Redden
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Rachael C wrote a review Oct 2020
1 contribution1 helpful vote
We had the absolute pleasure of visiting this hotel in October and loved how helpful and attentive the staff all were. The Cream tea was such a delight and we loved the decor style all around the hotel
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Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Peter Redden, General Manager at Macdonald Frimley Hall Hotel & Spa
Responded Nov 2, 2020
Thank you for your feedback. Our staff here are a fantastic team and really do make the guest experience special. Kind regards Peter Redden Hotel Manager
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PRICE RANGE
$100 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald frimley hall hotel camberley, macdonald frimley hall hotel and spa, macdonald frimley hall camberley
LOCATION
United KingdomEnglandSurreyCamberley
NUMBER OF ROOMS
98
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Frequently Asked Questions about Macdonald Frimley Hall Hotel & Spa
Which popular attractions are close to Macdonald Frimley Hall Hotel & Spa?
Nearby attractions include Farnborough Air Sciences Trust Museum (4.1 miles), South Hill Park Arts Centre & Wilde Theatre (4.0 miles), and The Look Out Discovery Centre (3.4 miles).
What are some of the property amenities at Macdonald Frimley Hall Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Macdonald Frimley Hall Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Macdonald Frimley Hall Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Macdonald Frimley Hall Hotel & Spa?
Conveniently located restaurants include Mullans, The Kings Arms, Hungry Horse, and Mehdi.
Are there opportunities to exercise at Macdonald Frimley Hall Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Macdonald Frimley Hall Hotel & Spa located near the city center?
Yes, it is 0.4 miles away from the center of Camberley.
Are any cleaning services offered at Macdonald Frimley Hall Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Macdonald Frimley Hall Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Macdonald Frimley Hall Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, Thai, and Romanian.
Are there any historical sites close to Macdonald Frimley Hall Hotel & Spa?
Many travelers enjoy visiting Guildford Castle (9.8 miles), Waverley Abbey (9.5 miles), and Tunsgate Arch (9.7 miles).