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London Road, Bagshot GU19 5EU England
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 2 hotels in Bagshot
Location
4.6
Cleanliness
4.7
Service
4.5
Value
3.9
Travelers' Choice
Pennyhill Park is a magnificent country house hotel in Bagshot, Surrey, set amongst 120 acres of gardens and parkland. This five-star luxury hotel offers everything from unmatchable luxury spa breaks and treatments, lunch, dinner or afternoon tea in Hillfield Restaurant and Bar, Latymer for Michelin star fine dining, and is a perfect venue for weddings, conferences and special occasions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Highchairs available
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Tennis court
Aerobics
Patio
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Languages Spoken
English
Hotel links
Special Rate:Book Direct on Official Site- Best Rate Guarantee & FREE Breakfast
2964Reviews53Q+A100Room tips
Traveler rating
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  • 73
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Popular mentions
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Most Recent
David K wrote a review Yesterday
Such a wonderful place. A great setting made better by the exceptional staff that work there. They could not do enough for us without a fuss, especially in the spar. Pauline,Holly and Hannah just to name a few. The facilities are great and ease of use makes it seem less.
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Montgomeryhamish wrote a review Oct 2022
16 contributions7 helpful votes
Hotel's Favorite
What a wonderful hotel with incredible staff. Sinny welcomed us like VIPs and we were treated like royalty from start to finish; especially our two children. We are lucky enough to have stayed in many beautiful places, but the personal touches here made Pennyhill the best hotel we’ve stayed in. Sinny, the best Guest Relations manager we’ve ever come across, heard our son talking about how he loved honey, and you can see from the picture what welcomed us in our room from the hotels own hives. From the thoughtful touches like this, as well as colouring books and sweets for the kids, through to the exceptional service and facilities this hotel is 6*. A special thanks to Sinny, to Mohammed our wonderful waiter who served us by the Lily pond with such kindness, ans to Kai who helped us by the pool- you made a family holiday with two young children a luxury experience. Thank you!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 4 weeks ago
Dear Montgomeryhamish, Thank you for your 6* review..! Your feedback about Sinny is greatly appreciated, and I was over the moon to read about the personal touches she included in your stay to help make your family break one to remember. Thank you also for your kind words about Mohammed and Kai, I'm delighted they were so engaging with your children. We hope we can welcome you all back very soon. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah Boyce wrote a review Yesterday
1 contribution
Thank you to everyone that looked after us this weekend, it was fantastic and you made it extra special for Darren’s birthday. From the surprise birthday cake and all the lovely touches throughout the stay made it something to remember. Latymer was amazing, the food and wine sublime and the professional but fun staff made it a night we will remember forever! Thank you, thank you, thank you x
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dale M wrote a review Nov 2022
Melksham, United Kingdom409 contributions76 helpful votes
+1
We are regular visitors to what is our favourite oasis! There are many reasons why we frequent the hotel so much, the surroundings it is set in are so peaceful that you can stand staring up through the trees and not be judged as a crazy person......... that might not be strictly true :) My point is that being surrounded by nature is just one of the many positives of the location. As soon as we arrive we are welcomed back like friends returning to visit but I always feel it is genuine and not forced in any way. Pennyhill is a dog-friendly hotel and we try to take our wee man Leffe with us each time, they work extra hard to make him feel welcome too! The spa! I have never been to such an amazing spa and on this visit, we decided to treat ourselves to full body massages for the first time in my life and all I can say now is I have truly been missing out! The experience was absolutely amazing and one we will definitely be doing again. If you haven't visited this hotel and want to treat somebody in your life I can only say that I very highly recommend it and once you have visited you will no doubt become a regular as we have.
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Date of stay: November 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tom S wrote a review Nov 2022
1 contribution
My wife and I have stayed here several times now, and it has become our favourite UK getaway. Pennyhill offers a private and relaxing environment to unwind and switch off. The spa is excellent, and the food is brilliant. Thank you, James Pettitt, Guest Relations Manager, and the team for ensuring we had a wonderful stay in August. We really appreciated the little touches in the room, which made our stay more personal, and we look forward to returning early in 2023.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear W1092BBtoms, Thank you for your review. It is so lovely to read that Pennyhill has become your favourite UK getaway, and that you enjoy the private and relaxing environment. James very much appreciates you mentioning him by name, and we all look forward to welcoming you back next year. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah L wrote a review Nov 2022
London, United Kingdom
The spa was amazing, couldn't fault it at all, it had excellent facilities and changing areas. The hotel experience however was lacking and wasn't what I consider to be 5 star. The rooms / bathrooms were slightly dated and could do with a refresh but overall there was no major issue. I was disappointed by the level of service provided by some of the staff which fell short of expectation. On returning to my room i found that it was unlocked and on the latch, presumably housekeeping had forgotten to secure it on leaving. I informed reception hoping for an apology at minimum but didn't receive anything other than a thank you for letting them know which left me quite incredulous. We were unable to request information on treatments directly from reception at the spa or reception at the hotel for restaurant information. Instead we were invited to use the tablets provided in our room for information and bookings, or to go to the hotel website for information / phone numbers to call the reservations team. Unfortunately no information was available on treatments through the tablet, and there was limited information on the restaurant. If it was there it was well hidden because we looked under every tab and header. There was a lot of unnecessary faffing and frustration which I wouldn't have expected based on the type of weekend I was hoping for.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear sarahlBB62OR, Thank you for your review. I'm so pleased your spa experience was amazing, but very disappointed to learn of the unnecessary frustration caused when trying to obtain some simple information. I will highlight your feedback to the team to ensure we are always being helpful and making our guest's experience with us a relaxing, easy one. I'm so sorry this wasn't the case and hope we can welcome you back in the future to enjoy the level of service I know we usually deliver. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antstephenson wrote a review Nov 2022
19 contributions31 helpful votes
Just need to thank the staff at Pennyhill who gave us a fantastic experience this weekend. Everyone from the reception staff, the bar staff, the chap who brought our room service (and kindly took some pictures for us) and the spa team... all were kind, friendly and helpful (and it was greatly appreciated and made our stay a happy one). Our room was AMAZING (we were incredibly fortunate to be gifted an upgrade on the room we had been booked, for which we were very grateful). Food at the Hillfield (and the room service breakfast) was very good. My wife greatly enjoyed the facial and massage at the spa. All around a great experience... and I hope the management pass on our thanks to the staff. If I could make a couple of small suggestions for improvement... The live music in the bar in the evening was a bit loud, making it difficult to have conversation (maybe lower the volume, or simply stick to recorded music piped through the speakers). Also, the cocktail list at the bar was incredibly short (we visited pre-pandemic and had some fab cocktails that were now not available)... please bring back more of your great cocktails! Though I should mention the bar staff did kindly make my wife an off-menu cocktail, so big thanks to them for that. All in all a very positive experience, which was all down to the staff.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear Antstephenson, Thank you for taking the time to share your recent stay. Reading that your wonderful experience was made so positive due to the team is just fantastic! We have just refreshed our cocktail menu for the winter, and I am delighted our team could make something off -menu for your wife to enjoy. I look forward to welcoming you both back again. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gillelliott58 wrote a review Nov 2022
Farnborough, United Kingdom3 contributions1 helpful vote
Have just had such a wonderful few hours with my two daughters having afternoon tea at PHP. I emailed when I made my booking to ask for coronation chicken sandwiches to be added to our selection and they were delicious. Great food and customer service from all the staff this afternoon but especially from Maria who was brilliant. We’ll be back! Thank you very much.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear Gillelliott58, Thank you for your lovely review of your Afternoon Tea experience! I'm so pleased the team could fulfill your special request, and that Maria was so brilliant. We look forward to welcoming you all back. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AA101 wrote a review Nov 2022
Manchester, United Kingdom25 contributions5 helpful votes
Positives- staff are friendly and will go out of their way to help you with any room specifics if you ask in advance of arrival. Bedding here is amazing and so comfortable. Bathroom facilities generally are great. On the downside - some of the rooms are quite tired, dull, stained carpet, damaged furniture etc - the TV very small and there are not many channels to choose from. No mini fridges in any rooms! I was situated on the second floor, unfortunately i could hear every sound/conversation and loud passings of people in the corridors which is especially bothersome in the early morning. I was awoken for the day at 6am to the sound of the neighbouring rooms shower running - i would guess their bathroom is against the same wall the bed was fixed to as it was very loud!! Not ideal when trying to have a peaceful break away - no lie ins for me! If you like your sleep i would avoid these rooms ‘smart rooms’ on 2nd floor. I had breakfast bought up to the room but unfortunately there were 2 fruit flies on the pastries (they were not covered!) which put me off. One of the bottles of water in the room on arrival had already been opened and part consumed. I could spot this easily so housekeeping should have been able to tell. The spa is always great but it is a little awkward having to check out of your room by 11am but still being able to use the spa until 2pm. Felt a bit rushed in the spa trying to make the 11 am check out time, i had a suitcase with me so couldn't use the spa once i had checked out. (No car to store it in) This time, it was not quite the relaxing luxury break i have experienced here on previous occasions and i was slightly disappointed.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear aawW4279RO, Thank you for your review. It was great to read the team were so accommodating with your requests, and that the bed was so comfortable. I am sorry however that there were some aspects where your stay fell short, particularly in housekeeping and room service, and I will ensure these areas are addressed. We are currently investing in our TV offering; by both increasing the size of the TVs but also the technology available. Please know the team are always very happy to store guest's luggage to enable them to use the spa, I am sorry you felt you were unable to do this. I hope we can welcome you back again following some improvements so you can experience Pennyhill Park as you have done previously. Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CR wrote a review Nov 2022
1 contribution
We stayed for our anniversary and absolutely loved every second of our stay! Holly went to a lot of trouble to make sure that all of our stay was special from start to finish! Thank you Holly! We were able to make use of the spa on both days which was a real treat. The room was immaculate and the food was perfect! The breakfast selection was my personal favourite with fabulous pastries. We are already looking to rebook. Thank you! Clare
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Graham Copeman, General Manager at Pennyhill Park Hotel & Spa
Responded 1 week ago
Dear crM2722FV, Thank you for your review, and in particular for mentioning how brilliant Holly was! I'm so pleased she went to every effort to make sure you had a truly special stay, and that you are already looking to re book! Kind regards, Graham Copeman, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$395 - $562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pennyhill park hotel and the bagshot, pennyhill park hotel and country
LOCATION
United KingdomEnglandSurreyBagshot
NUMBER OF ROOMS
124
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PENNYHILL PARK HOTEL & SPA - Updated 2022 Prices & Reviews (Bagshot, England - Surrey)

Frequently Asked Questions about Pennyhill Park Hotel & Spa
Which popular attractions are close to Pennyhill Park Hotel & Spa?
Nearby attractions include Puzzalogical Escape Rooms (4.5 miles), The Look Out Discovery Centre (2.5 miles), and Ascot Racecourse (4.0 miles).
What are some of the property amenities at Pennyhill Park Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pennyhill Park Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pennyhill Park Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pennyhill Park Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pennyhill Park Hotel & Spa?
Conveniently located restaurants include Pasha, Mullans, and Tandoori Treats.
Are there opportunities to exercise at Pennyhill Park Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Pennyhill Park Hotel & Spa located near the city center?
Yes, it is 0.7 miles away from the center of Bagshot.
Are any cleaning services offered at Pennyhill Park Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pennyhill Park Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pennyhill Park Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.