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Castle Hotel

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Castle Hotel
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371 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Stocksfield, United Kingdom
Reviewed 2 weeks ago

The hotel is quite large,however it still maintains a homely feel. What gives this hotel its value is the homely feel delivered by all the staff who are superbly attentive and can book car parking at the nearby carpark and you can book at Potobello's restaurant and have the bill added to your hotel bill. Breakfast is in the hotel...

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Helpful?
Thank Charles R
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Thank you very much for your review, we are glad you enjoyed your stay and hope to look after you again in the future.

Tamworth, United Kingdom
Reviewed 3 weeks ago

We got married here in October 2016. Only just getting round to writing our review. What a fantastic venue! The staff were amazing looking after us not just on our special day but on the stag do too where the men ended up 2 weeks prior to our day. Adam needs praise and a wage increase. He made our day...

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Helpful?
1Thank jayneh724
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

We always strive to ensure the Bride & Groom and all your guests have a great experience at the Castle Hotel. And we are happy to hear Adam looked after you so well, he has been notified. Thanks for your review.

Reviewed 4 weeks ago via mobile

Amazing christening for my little princess great venue great staff and an amazing host adam dugdale he was absolutly amazing sanf a beautiful song on the karaoke and i want him to work on my wedding i am having there september absolutly amazing catered to our every need xxx gemma xxx

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Helpful?
Thank Xxgem
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

We are pleased to hear you had a great day with us and that Adam looked after you so well, and you will be pleased to hear he will be doing your wedding also looking forward to looking after you again in September.

Reviewed January 15, 2017 via mobile

We had booked this hotel as it was where our friend had booked her party. Nice friendly welcome from Emily on reception who was very informative. We couldn't get the TV working and within minutes someone was up to our room to rectify it. During the party Adam was very attentive collecting glasses and dirty crockery. Though professional he helped...

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Helpful?
Thank Diane S
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Thank you for your review we are happy you enjoyed the party, Adam does like to show his moves now and again!! It was a pleasure looking after you and the rest of the guest, hope to look after you again in the future.

Reviewed January 7, 2017

Stayed over after a fabulous night out at the Wherever bar in Tamworth. I read a number of the reviews beforehand, especially the ones which had market the hotel down. If you're precious about a bit of grout in the bathroom, or a tiny corner of wallpaper which is peeling, then go and stay in a soulless chain. Yes, the...

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1Thank Theo T
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Thank you so much for your review, yes the hotel is dated however like you said work is being done to the hotel bit by bit as you can appreciate we are a busy venue so this takes time. I'm glad you were happy with the staff we have a great team here at the hotel, hope to look after...

Tamworth, United Kingdom
Reviewed January 1, 2017 via mobile

I never normally go out for New Years Eve mainly as I have 2 young children & so many places don't bother to cater for them or because everywhere is so overpriced it is just easier to stay in. I'm so glad I booked the castle hotel, from start to finish the whole experience was straightforward, easy and enjoyable. It...

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Helpful?
Thank HelenHad
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Thank you for the review, we wanted to do something where all the family could attend as many places don't new years eve and what a success it was. See you again this year.

London, England, United Kingdom
Reviewed December 31, 2016

A slight problem to begin with, which was sorted out very quickly. Really, really enjoyed the meal. The food was lovely with very generous portions and good value considering the amount some establishments were charging. The staff could not have been more helpful. Would definately go again.

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Helpful?
Thank I5232NTjade
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Thank you for the review, happy to hear your problem was sorted straight away and it didn't spoil your Christmas dinner. Hope to see you again this Christmas.

Reviewed December 29, 2016 via mobile

Thank you to all staff at The Castle Hotel for making our day the best right from the moment we came to book our wedding right until the end. All your staff were so good, everyone loved Adam working so hard day and night. he really was an AMAZING toastmaster thank you Adam. We are so happy with the service...

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Helpful?
Thank Daniel O
CastleHotelTamworth, Manager at Castle Hotel, responded to this review

Great review and Adam will be so pleased at your comments, Its also welcoming that our customers appreciate the fantastic package we offer at such a competative rate. Thank you.

Tamworth, United Kingdom
Reviewed December 29, 2016

My husband and I took my son, daughter and her partner for Christmas dinner and it's a long time since I've been so dis-appointed with a meal. We paid almost £50 per head for a very poor meal. The service was extremely poor, had to wait ages for our first course and there were very long waits for subsequent courses....

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Helpful?
Thank Margaret E
CastleHotelTamworth, General Manager at Castle Hotel, responded to this review

Very disappointed to hear a complaint after the fact. We had an exceptionally busy Christmas Day and everybody expressed what a great atmosphere, wonderful staff, relaxed but efficient service it was, not to mention the fantastic food. As for staff each person had only 4 tables to maintain & serve. Each room had a supervisor x2 wine waiters and 3...

Tamworth, United Kingdom
Reviewed December 20, 2016 via mobile

Let's go to The Castle Hotel for the works Christmas party. We've been there the previous 2 years. What could go wrong? 72 hours before the party, I was contacted by a member of staff to say a large party had pulled out and it was not feasible for the room to be used with so few people. Great news...

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Helpful?
Thank baz9659
CastleHotelTamworth, General Manager at Castle Hotel, responded to this review

Yes your correct we opened up a Thursday night for a Christmas party and unfortunately this Thursday was a night where we had a poor uptake on numbers. This was compounded when a large party cancelled due to the business closing. We then took the brave decision to cancel the evening rather than you and your party having a quite...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Castle Hotel

Address: Lady Bank, Tamworth B79 7NB, England
Location: United Kingdom > England > Staffordshire > Tamworth
Price Range: $49 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Hotel 3*
Number of rooms: 40
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Also Known As:
Castle Hotel Tamworth
Hotel Style:
#5 Family Hotel in Tamworth
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Questions & Answers

Questions? Get answers from Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go there expecting good food”
 of 5 bubbles MargaretE105, Dec 29, 2016 | Read review
“The rooms in the Annex block seem to be biiger”
 of 5 bubbles , Oct 30, 2016 | Read review
“Rooms at the front are very noisy, loads of road noise and drunks coming out of the pubs in the early hours, my best tip is don't stay here!”
 of 5 bubbles sara1709, Oct 17, 2016 | Read review
“Not sure but the rooms on first floor are good.”
 of 5 bubbles Paullil, Oct 14, 2016 | Read review
“Annexe down the road is quiet away from hotel”
 of 5 bubbles yvonnenuneaton, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question