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The Grail Court Hotel

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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
1 review
5 of 5 stars Reviewed 3 weeks ago

very impressed with young chris' chips, the perfect bar man would highly recommend the hotel because of the wonderful bar staff, keep cooking them chips Chris your an absolute angel and a credit to the business xx

Helpful?
Thank Craig S
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 16, 2016

From the outside it looks a bit tired but I try not to judge a book by the cover! Mmmm.....the carpark is around the back and is not sign posted. I went in the back door and walked through the bar. Suits of armour were in the dining room and odd and sods of medieval accessories were on the walls.... More 

Helpful?
Thank Yvonne G
Derby, England
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 16, 2016

The staff are very welcoming and polite. The food is very good with a great choice of meats and vegetables. We go most Sundays and are never disappointed. The price of a carvery is just £6.95 which is very competitive these days.

Helpful?
Thank JackieDerby_England
Widnes, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 6, 2016

Stayed just one night over weekend, nice clean hotel, room big enough for 3, 2 adult s and 1 child and in a very central location. Reasonable prices in bar for both drink's and food. All in all good choice

Helpful?
Thank Sara B
A TripAdvisor Member
3 of 5 stars Reviewed June 2, 2016 via mobile

Stayed at the grail hotel whilst working in button. Only stayed the one night. Rooms are nicely decorated and beds were comfortable. The man who works there seemed to be run of his feet. He deserves a lot of credit for the amount of work he does from morning till night. A downside was the macerator was very noisy weather... More 

Helpful?
Thank A TripAdvisor Member
Basingstoke, United Kingdom
Level Contributor
354 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed June 1, 2016

Stay here a couple of years ago now the room I was in has been massively improved especially the bathroom. The décor downstairs is still the same which I love. Breakfast is freshly cooked and was very good. The only down side is that as its situated on a crossroads the traffic noise is an issue quite early but this... More 

Helpful?
Thank Dale H
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 6, 2016

A basic but very nice hotel. Friendly and helpful staff. Ran out of milk in my room, a member of staff couldn't find any but brought me a small jug of fresh milk. Good value food in the bar downstairs. Suites of armour dotted around which give it a certain appeal. Enjoyed my stay here.

Helpful?
Thank David H
Bristol, United Kingdom
1 review
5 of 5 stars Reviewed March 24, 2016

I stayed here recently while out for the weekend with friends, the hotel was lovely and clean and very inviting and friendly. Staff were all very polite and helpful. The room was a double en-suite, very spacious and clean, well equipped for a few nights stay, comfortable bed and not to warm or to cold like some hotels I've stayed... More 

Helpful?
Thank samantha H
Bristol, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 27, 2015

This hotel has the worst customer service I have ever experienced. We arrived at 2pm to find a locked hotel. The telephone number on the door for check ins remained unanswered for 20 minutes of continuous ringing. Suddenly two chaps appeared through the lobby glass, thinking them guests by their casual attire we explained the situation to them. Without acknowledgement... More 

Helpful?
1 Thank Salmon2014

Travelers are raving about these Burton upon Trent hotels

Leamington Spa, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 6, 2015

Not a place I would recommend in fact if we had not been so tired from travelling would not have stayed one night! The bed was awful and I did not feel clean whilst I was there. I looked at the reviews before we went and they were not too bad but within the month which included our visit they... More 

Helpful?
1 Thank Pete626
Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast

Additional Information about The Grail Court Hotel

Address: Station Street, Burton upon Trent DE14 1BN, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range: $71 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grail Court Hotel 3*
Number of rooms: 16
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Also Known As:
Grail Court Hotel
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