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Premier Inn Burton On Trent East Hotel

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200 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here overnight as a family of three The room was as expected from premier inn Although the heat was a considerable issue There was a fan in the room and the window opened but for some reason the room was just so hot! I did mention to reception who said yea we have an issue with heat in this... More 

Helpful?
Thank Jostevo1974
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Although I agree with the other reviews that this hotel is in need of a revamp, the one thing that did make our visit was the customer service. Especially that provided by Natalie on the front reception desk. She was extremely friendly and helpful and always smiling whatever time of the night or day! Thank you very much for all... More 

Helpful?
Thank Georgia F
Novaya Bukhara, Bukhoro, Uzbekistan
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

First visit to this hotel,visiting Alton towers normal premier inn could do with a revamp. The room I had was small with a large bathroom, we were lucky with the weather it was warm only issue the room was very hot,we did have a fan and the guy on reception offered us cold water,we had to have windows open so... More 

Helpful?
Thank Ean R
Dereham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here on 15th July for 3 nights, requested when booked in march to have rooms next to each other as my 2 older sons were sharing a room on their own, however we were put down same corrider but with a room in between us which wasn't too much of a problem. We arrived around 6pm on a Friday... More 

Helpful?
1 Thank Laws2306
WhitbreadHotels, Online Customer Service at Premier Inn Burton On Trent East Hotel, responded to this review

Hi Laws2306 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. We are however, pleased to learn that you were refunded in line... More 

Leeds, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Although the customer service was very good, this hotel looks like premier Inn has forgotten is exists. It's in desperate need of freshening up and modernising. The rooms were Far to hot and sweaty. We had a newborn baby with us so this was not ideal. Also there is no lift in this hotel so had the struggle of carrying... More 

Review collected in partnership with premierinn.com

Helpful?
Thank annaf1543w
WhitbreadHotels, Online Customer Service at Premier Inn Burton On Trent East Hotel, responded to this review

Hi Anna Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service. Once again thank you for your review, we look forward to welcoming you back to Premier Inn in the future.... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Good location, parking a bit all over the place better signage would help, Pleasant staff, room good and very clean, road traffic noisy and had to leave window open all night due to room being very hot and stuffy, a fan doesn't really do it these days Air-con in this age surely? Food choice very good and good friendly service.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Patrick02474
Cheshire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed July 20, 2016

The hotel was small and nice and clean staff lovely and helpful we booked to eat next door but the evening meal was not nice neither was the service. The breakfast was fantastic though, different staff.

Review collected in partnership with premierinn.com

Helpful?
Thank wishy59
Edinburgh
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 10, 2016

We stayed for one night in July to attend family funeral at Bretby Crematorium. Arrived 2100, and got a warm welcome and efficient check-in from the young chap on reception. Room was facing onto an internal courtyard, but this was fine with us being a late arrival and having read comments about road noise. Room and bathroom were clean, comfortable... More 

Helpful?
Thank Indep_traveller
Telford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2016

Staff could not be more helpful. Location for outskirts of Burton better than the Premier Inn Burton Central. No Air-conditioning, but two large fans awaited us in the room. Beds very comfortable as advertised.

Review collected in partnership with premierinn.com

Helpful?
Thank Steve H
Kent, United Kingdom
2 reviews
5 of 5 stars Reviewed July 5, 2016

Like the other reviews have said, the hotel is on a busy road. The room we had was facing the road itself, but the room had triple glazing so we didnt hear much noise form the road during our stay... The room was spotless like we were the first ones in there, just as a hotel should be.. The bed... More 

Helpful?
Thank andycharles147
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Set in lovely tranquil and historic surroundings, our Burton on Trent hotel puts so much within easy reach, including Burton on Trent town centre, Alton Towers and Ashby Castle. Explore the beating heart of industrial England at Barton Marina. Or have your heart in your mouth on the Oblivion ride at Alton Towers. Get the pulse racing at Donnington Park Download Festival. Then come back for hearty fare at our Table Table restaurant, and a lovely comfy bed in your room. Directions: Exit A42(J13), follow A511 towards Burton for approx. 7 miles. Hotel is on your left. From A38 follow signs for A511 towards Leicester. Hotel is between Burton and Ashby on right. Next to the Stanhope Arms Table Table. For Satnav postcode enter DE15 0PT. Transport and local information: Calke Abbey A42 J13 Burton Train Station 3 miles East Midlands airport 16 miles Doninton Park race track Alton Towers Twycross Zoo Tutbury Castle Conkers National Memorial Arboretum ... more   less 

Additional Information about Premier Inn Burton On Trent East Hotel

Address: 82 Ashby Road East, Burton upon Trent DE15 0PU, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent
Price Range: $59 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Burton On Trent East Hotel 3*
Number of rooms: 32
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Also Known As:
Premier Inn Burton-On-Trent East Hotel Burton Upon Trent
Hotel Style:
#4 Family Hotel in Burton upon Trent
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