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Bank House

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Bank House
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502 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We were very impressed with both the standard of the room and the standard of the service. We had our room upgraded from the mod room to the Bond suite free of charge upon arrival, it was excellent. Owners went through great effort to create a vegan breakfast for me (which was delicious), and to suggest local pubs that would... More 

Helpful?
Thank KitY1818
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you to Lyn and Bridgette from Bank House in Alton. A superb 5* B&B. We stayed in Alton as we were visiting Alton Towers for a few days for a short family break. Lyn was so welcoming, the rooms were amazing and very comfortable, light and airy. The breakfast choice was amazing, my Daughter loved the smoked salmon and... More 

Helpful?
Thank claire_bev
Lynn P, Owner at Bank House, responded to this review

It was our pleasure to look after your delightful family and we'd love to see you all again. Thank you so much for your kind words and generous comments. It really means a lot to be recognised for our efforts. We enjoy our business and get to meet some super people like you. Thanks again. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had my birthday during my stay in Bank House and the owner, Lynn surprised me in the morning with a lovely birthday card and balloons ! It was an unforgettable birthday morning. And Lynn also drove us to the theme park since there is no passenger path along the way to the park. Also the room is clean and... More 

Helpful?
Thank Y C
Lynn P, Owner at Bank House, responded to this review

Thank you Agnes, for your lovely review of Bank House and your kind comments. We are delighted that you enjoyed your birthday with us. If we are aware of birthdays we try to make it a bit special for our guests so we are glad you appreciated our effort. It would be our pleasure to welcome you back for a... More 

London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What makes this place so special are the owners! Super friendly and really couldn't do enough for you. From check in until check out they made sure nothing was too much trouble. From dinner reservation advice to peak district tips (as well as alton towers tips), to breakfast they had everything covered and ensured our stay was one to remember.... More 

Helpful?
Thank Ronnie H
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your kind and flattering review. We really appreciate your kind words and hope this will help prospective visitors when they read it. All the team go out of their way to help our visitors have a comfortable and memorable stay at Bank House so we are all thrilled when lovely people like you respond with... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

A nice little B&B offering comfortable rooms with nice ensuite bathrooms. Very tasty breakfasts including both full English and continental. Extremely helpful staff helping you travel to and from Alton Towers easily and also providing directions and menus to local pubs.

Helpful?
Thank JonnyHarvey
Lynn P, Owner at Bank House, responded to this review

Thank you for your kind review of Bank House and its staff. We really enjoy our work and are flattered when our guests reflect this back to us in their comments. Do hope we see you again. More 

Milford Haven, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Bank house is superb. The room was lovely and very well cleaned. The owner was extremely kind and welcoming. The breakfast was very well made and presented and there was a lot there to keep us full. The bed was very comfortable and the room was very spacious. Would for sure go again

Helpful?
Thank eleasha182
Lynn P, Owner at Bank House, responded to this review

We would love to have you stay with us again and it was our pleasure to look after you last week. Delighted that you enjoyed your visit, especially your breakfast because I cook it!! Thank you so much for taking the time to review us and for reviewing us so well. More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Brilliant little b and b with lovely staff and super clean rooms, great breakfast and a 4 minute drive from the park entrance so perfect for using as a rest before or after going to alton towers. Will definitely return.

Helpful?
Thank tharge
Lynn P, Owner at Bank House, responded to this review

Thank you for your brilliant review of Bank House and staff. We really appreciate our guests comments, especially when they are as complimentary as yours. It would be our pleasure to see you again. Same service guaranteed. More 

1 review
5 of 5 stars Reviewed July 25, 2016 via mobile

I could not fault my stay at bank house the staff went above and beyond to make our stay enjoyable they were so helpful with everything. When looking for places to eat they were more than helpful to provide recommendations and it was spot on! Thank you

Helpful?
Thank Charlie D
Lynn P, Owner at Bank House, responded to this review

We are delighted that you enjoyed your birthday weekend at Bank House. All staff members give 100% to make sure our B&B is the success it is today. We have a fabulous job living and working on site and we love it when guests enjoy their time with us so thank you for your lovely review. Do hope we see... More 

1 review
5 of 5 stars Reviewed July 25, 2016

This B&B is in an excellent location with Alton Towers just a 4 minute drive away. The room was quirky and really nicely decorated. We stayed in a queen room with a spa bath and it was definitely worth paying a little extra for this added luxury! The staff were lovely and welcoming-would highly recommend!

Helpful?
Thank Heather K
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your lovely, complimentary review of Bank House. We are really pleased that you enjoyed your stay in one of our 4 poster rooms and it would be our pleasure to see you for a return visit - same service guaranteed. More 

1 review
4 of 5 stars Reviewed July 24, 2016 via mobile

Comfortable little B&B to stay. Stayed one night. The owners were very homely and made me feel a part of the family before I even stepped over the threshold. The B&B is a very short drive to the Park and is a short walk to several pubs. Breakfast is all freshly cooked with a large selection to choose from. The... More 

Helpful?
Thank KevinHallas
Lynn P, Owner at Bank House, responded to this review

Thank you so much for taking the time and effort to review us so well. We are pleased you found us to be welcoming and friendly, it's what aspire to be. We are surprised and sorry that you had difficulty with our wifi because the room you were in has excellent reception. It would be our pleasure to host you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
4* Bed and Breakfast 1 mile from Alton Towers Resort. Bank House is located in the heart of Alton village and within walking distance of all of the pubs/restaurants. All rooms are themed and en-suite with freesat tv/dvd, tea/coffee making facilities, fridge and hairdryers. Four poster rooms have whirlpool baths. We offer Champagne, Sparkling wine, chocolates, flowers etc for special occasions, prices on application. Free on-site parking and the bus to Alton Towers stops outside. ... more   less 

Additional Information about Bank House

Address: Bank House Smithy Bank, Alton ST10 4AD, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range: $105 - $136 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Reservation Options:
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Also Known As:
Bank House Hotel Alton
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