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Alton Towers Hotel

#2 of 4 Hotels in Alton
Certificate of Excellence
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Alton Towers Hotel
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2,231 Reviews from our TripAdvisor Community

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Showing 2,219: English reviews
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We got exactly what we expected. Average food, average entertainment. Only major downside was that our room only had two plug sockets and one of them could only be used for the TV. The beds were comfortable and the room was an okay size, a bit small, and the view through the window was a grass hill

Helpful?
Thank Ben F
Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Why ow why in 2016 can we not have more than one socket in the bedroom ! With all the devices we have there are no sockets by the beds we had to run an extension lead for my daughters laptop on the bed. Got kept awake by noisy plumbing in the bathroom. Not good. If you can ignore the... More 

Helpful?
Thank munster1001
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

Although this hotel is pricey, you get the quality of accommodation to warrant it. The food was very good and the kids entertainment was fantastic which you would expect from the UK's top theme park. It is suitable for families and couples of all ages. The only negative that did not affect me as I am a pass holder is... More 

Helpful?
Thank Jamie C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Alton Towers hotel this week for 2 nights. The customer service was amazing from start to finish. We arrived at 11.30, too early to get the keys to our room. We were checked in, our bags taken to a secure room and told to return anytime after 3 to get the keys to our room, so... More 

Helpful?
1 Thank Clair W
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wasn't sure what to expect, but this place is brilliant. We stayed in a Moon Voyage room on a Groupon deal and had a fabulous time with our 4 year old CBeebies fan. Room was super cool with kooky Jules Verne decor, evening entertainment great and restaurant options all pretty decent. Lots of magical touches and staff generally lovely. Would... More 

Helpful?
Thank Matthew S
Mansfield, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our third time staying at Alton towers and was as pleased as ever. Reception staff were extremely helpful and welcoming, breakfast was lovely with a wide choice. The room was clean and spacious the only complaint I have is the hair dryer is useless so I would definitely take your own. Will definitely be back 😀

Helpful?
Thank sarahcorden
Birmingham, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I must say, the venue is a little different which I liked. I had a spa weekend away. First of all the website address took us to someone's house which meant we were late for our 9am appointment. We spoke to the spa receptionist about how we got lost due to the post code and all she said was "sorry"... More 

Helpful?
Thank 12RuRu
Lancashire
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here at the weekend as a couple, we were worried that we wouldnt fit in without children but it was fine. We got to the resort at 10am and checked in although it's not until 3pm so we left our bags and headed to the park for our first day. When we got back around six, we had... More 

Helpful?
Thank Pinuprobot
Southport, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived on the 26th of July 2016 for a 2 night stay in the Arabian Nights room. We'd never stayed in a themed room before and were very impressed by the Arabian Nights room. The walls are painted to look like your in a tent under the stars and if you turn the lights off glow in the dark... More 

Helpful?
Thank Paul E
Hartlepool, United Kingdom
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I love places like Alton towers and I have been here previously, many times. However I have to address this poor stay as I had to change rooms and separate from our friends. As they had to change my room i was told that i would get a garden/enchanted village view however my room just faced the construction site. This... More 

Helpful?
Thank Zo6396
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 

Additional Information about Alton Towers Hotel

Address: Farley Lane, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range: $211 - $322 (Based on Average Rates for a Standard Room)
Number of rooms: 175
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Also Known As:
Alton Hotel Tower
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