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Alton Towers Hotel

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
Lowest price we found
$177*
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Alton Towers Hotel
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2,479 Reviews from our TripAdvisor Community

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Showing 2,467: English reviews
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Reviewed yesterday NEWvia mobile

We stayed here for one night as a family of three, and we loved it. The explorer room was great with a giant teddy bear on the bed to greet us, and a good layout to the room. Shower was amazing and we had a lovely view over the lake. Only slight grumble would be the hard bed, but we...

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Thank ll2429
London, England, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed at the Alton Towers hotel for one night in a family room. Room decor was lovely and beds were very comfortable. Room was a lovely size for the 3 of us. Parking was free as we were hotel guests. The monorail to the park was just a short walk away. All staff were friendly and helpful. There was...

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Thank Lisa J
Exeter
Reviewed 3 days ago NEWvia mobile

We stayed at this hotel for 1 night during our CBeebies Land/Alton Towers visit. Staying in the hotel meant that we got a second day at the park free. The overall theme of the hotel is fun and exciting for the children (big and small). Check-in was easy and we were booked in for breakfast at 7:15! (Pretty early but...

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2Thank Diva27
Sheffield, United Kingdom
Reviewed 3 days ago NEW

Stayed in an explorer family room for my niece's birthday and was really impressed with our room. I had gone thinking that our room might be a bit tacky and dated but actually it was really nice, clean and comfortable. Night time did feel a bit like a butlins/haven type for entertainment and how busy it was but it's great...

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Thank Olives_OClock
Leeds, United Kingdom
Reviewed 4 days ago NEWvia mobile

We stayed here as a family.There is no room service or food available in the room.The rooms for a family are far too small.We stayed in the ice age room.Looking outside our window was a roof. The roof needed a good wash and the rubbish picking from it .

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Thank maya057
Reviewed 4 days ago NEW

We stayed overnight here over Easter Monday in an Arctic Explorer Room. Check- in was quick and easy and we were able to find a space in the adjacent car park. Staff were welcoming, smiling and engaging. Our room upon entering was a pleasant surprise. Very clean and airy. The room was themed really well and all fixtures and fittings...

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Thank Steph092218
Reviewed 1 week ago

Stayed in the hotel for a 2 day mini break with my 6 year old daughter. Had one of the newly refurbished Artic themed rooms which my daughter loved, especially the big Polar Bear. Room was fine with the exception of the surround that is around the wall mounted T.V. The surround covers the remote control sensor on the T.V...

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Thank cco5660867
Steph B, Customer Services at Alton Towers Hotel, responded to this review

Dear cco5660867, Thank you for taking the time to review Alton Towers Hotel on Trip Advisor. We are utterly thrilled to learn that you had a fantastic stay with us, and rest assured we will be passing your comments on to the teams they concern. Thank you for your very kind comments about our fabulous staff, and for sharing your...

Farnborough, United Kingdom
Reviewed 1 week ago via mobile

Although a bit dated in places. We had an 'explorer room' which was nice and the kids loved it, shame they didn't paint over the big water stain on the ceiling! Hotel is one minute from the monorail into the park and parking was excellent. On check in the reception staff were helpful but very matter of fact. The only...

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Thank 345Andrew28
Steph B, Customer Services at Alton Towers Hotel, responded to this review

Dear 345Andrew28, Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests. We are glad to hear that you and your family had a great time here with us - however please be assred that your comments in regards ot the Reception Team...

Haydock, United Kingdom
Reviewed 1 week ago

Excellent 2 night stay. Room very comfy, with plenty of room to move around. Breakfast excellent. With multiple choices. 2 Very nice lunches, and 1 dinner in the Restaurant on Wednesday. With an excellent Gala Dinner on Thursday.

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Thank JohnBurns2015
Steph B, Customer Services at Alton Towers Hotel, responded to this review

Dear JohnBurns2015, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such a fantastic experience with us and that you enjoyed your visit so much and that you loved all of our facilities. Thank you once again and we hope to see...

Stockton-on-Tees, United Kingdom
Reviewed 1 week ago

I am pretty sure we massively paid over the odds as we booked last minute in the Easter Holidays. I paid £320 for a Moon Explorers room for 1 night, no tickets included. What disappointed me the most was the fact we could not book into a decent restaurant and was left with a 9:30am breakfast slot, this is just...

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Thank Stacey P
Steph B, Customer Services at Alton Towers Hotel, responded to this review

Dear Stacey P, Thank you for taking the time to review Alton Towers Resort on Trip Advisor. We were sorry to hear that there were aspects of your visit that proved to cause issues throughout your day – Rest assured that we are very grateful for all feedback and will act upon such, as it allows us to ensure that...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure! Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 

Additional Information about Alton Towers Hotel

Address: Farley Lane, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range: $123 - $355 (Based on Average Rates for a Standard Room)
Number of rooms: 175
Reservation Options:
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Also Known As:
Alton Hotel Tower
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Questions & Answers

Here's what travelers have asked, with answers from Alton Towers Hotel staff and other travelers.
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Questions? Get answers from Alton Towers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Arctic explorer rooms overlook car park.. so keep curtains drawn”
774KarenC774, 1 week ago | Read review
“Book a nice little B&B somewhere in the vicinity.”
CatherineLouise2015, 1 week ago | Read review
“I doubt anywhere in the hotel can escape the thumping music.”
scj13x, 2 weeks ago | Read review
“Book elsewhere”
DanHough, 2 weeks ago | Read review
“Coca Cola room was quirky and fun for Kids”
keirons716, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$177* /night
View Deal
Booking.com$177
*Disclaimer
Prices are for 1 room, 2 adults
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