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Kings Arms Hotel

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Kings Arms Hotel
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223 Reviews from our TripAdvisor Community

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Showing 222: English reviews
North Yorkshire, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Checking location for next year so booked a night here,first impressions very clean even with building work going on,receptionist very helpful and efficient,room just right for me and good lady wife bathroom excellent, bed very comfortable and room temperature toastie even in early November, bar could be a little cramped but all good with a beer in hand, restaurant very... More 

Helpful?
Thank Paulie411
Newcastle, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Stayed,here one nite,never had any problems,realy enjoyed are stay and def come back,staff nice and freindly,room no 8 was very modern and clean,no noise from main road,floor boards bit creeky but what you expect from an old building,as for food give it 9/10 i realy enjoyed it,expensive for breakfast but was loverly,so i carnt see why all the negatives on... More 

Helpful?
Thank michael p
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello Mick & Karen, Thank you kindly for your lovely review. We're thrilled that you enjoyed your 1 night stay with us and found your room to be modern and clean & our staff friendly. Its always nice to hear understanding rather than complaint about the creaky floor - as you said what can you expect from an old building!... More 

1 review
Reviewed October 27, 2016 via mobile

I stayed here with a few friends for a wedding and it was perfect. The staff were all lovely and really went out their way to make sure every thing was to my liking. The room was lovely, clean & warm, modern but still homely, comfortable bed and a big bathroom, fresh towels everyday (if you want them changed) and... More 

Helpful?
Thank Sigourney P
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello, Thank you very much for taking time to leave such a lovely review. We're so happy to hear your very kind feedback and that you enjoyed your weekend stay at our hotel. We look forward to welcoming you back in the future. More 

1 review
Reviewed October 8, 2016 via mobile

Used this hotel for an overnight stay when attending a wedding. Rooms are of a fairly decent standard - particularly large room on ground floor however will not return to or recommend hotel. Hotel badly let down by adjoining restaurant which serves breakfast - avoid at all costs. Without a shadow of doubt it's the worst hotel breakfast I have... More 

Helpful?
Thank Keith M
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello Keith, I am very sorry to hear you did not have a pleasant stay with us & would not return or recommend us. We are aware that our breakfast service on a few days over the last few weeks has not been as good as it should be. I cannot apologise to you more that it was not to... More 

Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2016 via mobile

Visited Berwick-Upon-Tweed for one night as part of a trip to the Northumberland coast. The Kings Arms is a reasonably priced hotel in the centre of town. It is clearly in the process of being modernised, the evidence was the ripped out bathroom suites we could see from the bedroom. The room didn't have much of a view and was... More 

Helpful?
Thank Andrew W
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello Andrew, Thank you very much for taking time to leave us a review. We're happy to hear you had a comfortable stay with us and enjoyed your breakfast. We've been working very hard to improve our breakfast service recently and hearing your kind feedback certainly helps and will keep us motivated. We understand that the back of the building... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2016 via mobile

Traveling from Glasgow to Newcastle late at night due to work hours and attending a funeral tomorrow morning I went on to late rooms to secure a hotel on route and seen this as a suitable establishment, booking confirmed off we trotted, oh how could I be so wrong? On arrival I stood outside for twenty minutes yes twenty minutes... More 

Helpful?
1 Thank TaylorAshleyGlasgow
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello, We are saddened to have received this very harsh review. We are very sorry to hear your feedback and regret that you were unable to stay with us at The Kings Arms. We have looked into this incident thoroughly to identify were the confusion and misunderstanding came from. It appears that your booking was received via Laterooms.com outside of... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2016 via mobile

This hotel has recently been refurbished but has recently started more refurbishment and it looks like a building site outside . There was a pile of old baths stacked up which could be clearly seen from the reception area . The toilets downstairs were out of order and a disgrace . There is also building work next door Our actual... More 

Helpful?
Thank Mary S
Sheffield, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 29, 2016 via mobile

Lovely room, really big and bathroom with separate shower. Very clean and the problems we had - leaky radiator and loose toilet seat - were sorted quickly. However breakfast was poor. The breakfast room is dark and not the sort of place I like to eat my breakfast. It is probably fine for an evening meal. We had a cooked... More 

Helpful?
Thank Linda B
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello, Thank you very much for your review. I am pleased to hear that you found your room to be clean and comfortable and that this issues in the room were efficiently rectified by our team. We do however apologise that this issues were apparent and for any inconvenience caused. We also apologise again for the poor breakfast experience. I... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 26, 2016 via mobile

Had 4 nights of mayhem at the kings arms, the management of the hotel is none existent. The foyer was over run by young local teenagers, found it best to avoid the place and just get there when it was time for bed. The building etc was fantastic but totally let down by very unproffessional attitude to the running of... More 

Helpful?
3 Thank johntwist
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello, Thank you for your review. We are very surprised to hear such negative feedback regarding your stay with us a few weeks ago. It would have been very helpful if you could have elaborated a little more on the 4 nights of mayhem you had with us & your comment on the unprofessional attitude to the running of our... More 

Epsom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 20, 2016

I spent 3 nights in the Kings Arms with my kids in a family room. The room was quite large with a single bed in a separate area. Nice bathroom (once we could work out how the bath / shower taps worked). Plenty of complimentary toiletries. The room was very clean and comfortable. The only gripe (and it's minor one)... More 

Helpful?
Thank Gato1
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello! Thanks so much for your lovely review - we're thrilled to hear you and your family enjoyed your 3 day stay with us. Thank you for your compliments regarding your room, we're very happy to hear you found your room clean and comfortable. I'm sorry you had a problem with the TV in the room, we've had a technician... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Kings Arms Hotel

Address: 43 Hide Hill, Berwick upon Tweed TD15 1EJ, England
Location: United Kingdom > England > Northumberland > Berwick upon Tweed
Price Range: $89 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Arms Hotel 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hotel Kings Arms
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Questions & Answers

Here's what travelers have asked, with answers from Kings Arms Hotel staff and other travelers.
3 questions
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Dunblane, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Kings Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in room eight which has a sloping floor which is no doubt down to the age of the building and adds character to the place.”
 of 5 bubbles tyljam5, Aug 8, 2016 | Read review
“Room 15 Quiet”
 of 5 bubbles josieb676, Jun 26, 2016 | Read review
“Cannot suggest a good room but can only say do not get room 21”
 of 5 bubbles tripper500, May 23, 2016 | Read review
“Rooms 4, 5 ,6 are all in a small corridor and therefore you can here all the coming and goings of each of the rooms.”
 of 5 bubbles Doe1970, Feb 19, 2016 | Read review
“avoid room 4 a little noisy early on being above the cocktail bar......”
 of 5 bubbles fhall2011, Nov 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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