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Kings Arms Hotel

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Kings Arms Hotel
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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

The building looks terrible from the outside and on first impression the inside is the exact opposite - recently refurbished and very plush and boutiquey. On closer inspection the rooms are slightly shoddier than that with fixtures loose in the bathroom and holes in the sheets. To cap it all my room wasn't serviced AT ALL in my three day... More 

Helpful?
Thank Morag F
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you for taking time to leave us a review. I am very sorry to hear your comments regarding the front of our building. We're currently making a lot of improvements throughout the hotel both inside and outside and the front of the building will be received its much needed attention very soon. We apologise this was not... More 

Glasgow, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for one night the staff were friendly and helpful the room we had was spacious and well furnished the bathroom was large with bath and separate shower and I must say very clean check in was easy as was check out only downside is the parking but we knew that in advance would go back

Helpful?
Thank Heather P
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you so much for your lovely review. We're thrilled to hear that you enjoyed a comfortable stay with us and found our team friendly and helpful. Thank you for your compliments regarding your room, we appreciate your feedback very much. We look forward to welcoming you back in the future. Kind Regards, Alexandra Hotel Manager More 

Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Well, while trying to find the hotel, we came across a run down, 'had certainly had its day' building. Decided that it was too late to change hotels, we went in. Inside is modern, attractive and fairly impressive. Our room was a superior double - great and very clean- amazing bathroom too. Was a bit puzzled why we had to... More 

Helpful?
Thank Marion11956
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you very much for your review. We're very sorry to hear that you we're put off by the exterior of our building when you arrived, we're currently having a lot of improvements made throughout the hotel and the front of the building will definitely be receiving some attention during this process. We're very happy to hear you... More 

dorset
Level Contributor
143 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We had a wonderful welcome from a young Spanish lady, who was very sweet. The room was fine, except for, light in bathroom mirror didn't work, shower in cubicle was not connected, IKEA lights on bedside tables very loose, these will not last in a hotel for too long. Although it's not the hotels fault, Berwick has a huge colony... More 

Helpful?
Thank mrandmrsDorset
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you for your review. I am very happy to hear that Rocio was able to provide you with a warm welcome when checking in, I will be sure to pass your praise on to her. Thank you for your feedback regarding your room, we're always looking for ways to improve our rooms and your comments will certainly... More 

Batley
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night it is a quiet hotel well it was when I stayed there the room was quite large nice bathroom comfy bed all you need for a one nighter, I was going for evening meal to an Indian restaurant next door but in the end I ate in the hotel and I am glad I did... More 

Helpful?
Thank markydog
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thanks so much for your very kind review. We're very happy to hear that you had a comfortable stay with us and would choose to stay with us again the future. Also it is fantastic to hear that you enjoyed your meal at Limoncello Italian restaurant, we will pass your compliments on to their management team. We're sorry... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Kings Arms after a funeral. We made the booking in a hurry and i wasn't sure what to expect but i was chuffed with my choice. Parking could be a little tricky as outside the hotel parking is only allowed for an hour, but just a little trot down hill through the arch is a free... More 

Helpful?
Thank Josie B
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review & choosing to stay with us here at The Kings Arms. We're thrilled to hear that you enjoyed your recent stay with us and found your room clean and comfortable. We're very happy to hear you enjoyed your breakfast as well as your meal at Limoncello Italian Restaurant. We look... More 

York, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a one night stay-staff very friendly and helpful. Fab little restaurant with very good food and very reasonable prices. Gorgeous bar with cocktail menu and lovely lounge. Can't wait to go back again!

Helpful?
Thank Alison H
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you very much for taking time to leave a review of your recent stay with us. We're thrilled to hear that you enjoyed your stay and found our staff friendly and helpful. Its also lovely to hear you enjoyed your time spent in the restaurant and cocktail bar. We look forward to welcoming you back in the... More 

Warrington, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 20, 2016 via mobile

Just staying for one night on business Place is like a morgue Staff had to find someone to serve me a drink and 21:00 Room is basic but Ok but £95 seems very steep Ironing board in the bathroom is a nice touch!! Seems like they are trying hard but no real market even in the high season, there a... More 

Helpful?
Thank JTucker37
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thanks for your review. We're very sorry to hear you did not enjoy your stay with us and thought the place was like a morgue. We don't really understand this comment so we would have loved for you to have elaborated more on why our hotel gave you that impression. We do hope you would give us another... More 

Sheffield, United Kingdom
Level Contributor
210 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Firstly I want to say the positives. I checked in late as I got the train from London. Micheal on reception was extremely nice, polite and very friendly. A real credit to the place. The room was lovely too. As a single traveller it had everything I wanted, was clean and well decorated. Breakfast was nice and the staff in... More 

Helpful?
Thank Joynesie
KA_Management, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you very much for taking time to leave us a review of your stay with us. We're thrilled to hear that Michael was able to provide you with a warm welcome and had a positive effect on your stay. He has been made aware of the praise received in your review. We are also happy to hear... More 

Hawick, United Kingdom
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 13, 2016

Only came in here for a drink and was the first time in here and loved it. Great beers and Pimms on draught for the ladies which my partner loved. Nice wee bar on the right hand side as you go in.Will be back for sure.

Helpful?
1 Thank cujimeScotland
KA_Management, Manager at Kings Arms Hotel, responded to this review

Hello there, Thank you very much for taking time to leave us a review. We're very happy to hear you enjoyed your experience at Hide & Seek Cocktail bar and we thank you for your very kind feedback and compliments. We will be sure to pass your review onto the bar management team. Kind Regards, Alexandra Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Kings Arms Hotel

Address: 43 Hide Hill, Berwick upon Tweed TD15 1EJ, England
Location: United Kingdom > England > Northumberland > Berwick upon Tweed
Price Range: $121 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Arms Hotel 3*
Number of rooms: 29
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Also Known As:
Hotel Kings Arms
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