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Holiday Inn Rugby/Northampton

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356 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Rugby/Northampton
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Showing 351: English reviews
Sliema, Malta
Level Contributor
125 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 14, 2015

We stayed for just one night. The hotel is well located with ample parking. A warm welcome & shown to an excellent clean room - tastefully decorated and furnished. A good nights sleep followed by a wholesome breakfast. Free wifi available. Overall - good value.

Helpful?
Thank Buttonhole
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your positive review, and we were delighted to learn that you received a warm welcome from our friendly team and that you enjoyed a comfortable night's sleep. We look forward to seeing you again. Nicky Guest Relations Manager More 

Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 11, 2015

Fancy hotel, nice staff, bar with wide range of beers and fancy meals for dinner. Gym is quite small. Only disadvantage is its the location, motorway could be quite noisy at night, so ask for a room with windows facing to the courtyard, inner parking area.

Helpful?
Thank Péter L
Nicola G, General Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you Peter L for your positive feedback, and we were so pleased to learn that you enjoyed your recent stay. We are fortunate to be located very centrally, and close to the M1, M6, A14 and A5 routes which makes our hotel such a popular stop-off point, although still surrounded by lush green countryside. We don't generally receive many... More 

Hawarden, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 8, 2015

Great overnight at this handily placed Holiday Inn. The rooms are clean and airy and the open bar is relaxed and friendly. My party ate at the restaurant where the food was tasty with an interesting menu, and the staff were charming, happy and helpful.

Helpful?
1 Thank Jon B
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you Jon B, we were delighted to learn that you enjoyed your stay and do hope that we may have the pleasure of being of service to you again in the future. Nicky Guest Relations Manager More 

Derbyshire, United Kingdom
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed June 7, 2015 via mobile

I stay in quite a few Holiday Inns but this is not one of their best. From entrance to a totally deserted reception desk, asking someone at the bar about checking in, then phoning somewhere for the girl to come running across to book me in, I was maybe unlucky but my upgraded room really had seen better days. Doors... More 

Helpful?
1 Thank DouglasMidlands
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for taking the time to post your feedback, and please accept our sincere apologies for the elements of your stay which did not meet your expectations. It is disappointing to read that we did not deliver on a truly great guest experience. The hotel management team review all guest comments to ensure we can rectify any shortcomings and... More 

Travelers are raving about these Crick hotels

Bradford, United Kingdom
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2015

Excellent hotel with great facilities. After long days at the exhibition it was great to relax with a swim and sauna before enjoying a meal in the restaurant. Staff here are very friendly and enjoy their work. rooms are very comfortable and clean. Would recommend to anyone who is in the area.

Helpful?
1 Thank Paul D
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you, we were delighted to read your review and your kind comments have been shared with all the team. We very much look forward to welcoming you back in the future. Nicky Guest Relations Manager More 

Halifax, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 31, 2015

The staff, specially Charlotte on sat eve, who was superb with a difficult customer at dinner, he was complaining about the salad! Breakfast was good, food not hot, staff friendly although they said they were a but rushed, and told us to find ourselves a clean table if we can! I had to remind them for a hot drink,twice. After... More 

Helpful?
Thank dollydettolnurse
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your feedback which has been conveyed to all the team. We note your comments with regard to service in the restaurant at breakfast and dinner for which we apologise, and have focussed the team on these points. There is a discretionary service charge added to restaurant bills which is advised on our menus, and guests have the... More 

Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2015

Hotel standard room dated, room doors can not shut quiet very loud banging. Sent the hotel my comments and photos but no reply which I find unprofessional. Rooms that are dropped in price are not listed as sub standard. I think the rooms are over priced for poor décor. hotel rooms need to be updated

Helpful?
2 Thank beckyreed7
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your comments, and we confirm having received your email. Upon further investigation, our Operations Manager has tried to contact you on two occasions and we are sorry that we have not had the opportunity to discuss your feedback further. We currently have a programme of refurbishment of bedrooms and bathrooms under way, and whilst some of the... More 

Philadelphia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

Stayed for three nights while attending the Crick Boat Show. Front desk staff was quite nice and accommodating to my needs. They were very helpful answering questions I had. Room was good. Breakfast was fine for me but I did notice some issues in this area for other guests due to hire busy it was. Overall it was a good... More 

Helpful?
Thank Soloist
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

We were delighted to learn that you enjoyed your recent stay, over the Crick Boat Show weekend, which is always very busy. Thank you and we would look forward to welcoming you back in the future. Nicky Guest Relations Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 18, 2015 via mobile

Stayed at the hotel for one night as part of mystery tour weekend. Wouldn't recommend this hotel in all honesty. The room wasn't very clean hair on the bedding,thick dust table /desk the floor lamp didn't work and was thick dust inside. The room had a safe and fridge (had a note inside saying to use it for our own... More 

Helpful?
3 Thank Er91
Nicola G, General Manager at Holiday Inn Rugby/Northampton, responded to this review

We were disappointed to read your comments following your recent stay, and conducted an urgent investigation into the issues you raise. We receive many compliments on the cleanliness of our hotel and our Housekeeping team take great pride in their preparation and presentation of our guest bedrooms. It is a rarity to receive negative feedback in this regard and we... More 

Northampton, United Kingdom
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 10, 2015

6 of us stayed the hotel for a second time to attend a Freddie Mercury tribute night. Delighted to say the staff recognized us from our previous visit which made us feel very welcome. As ever the hotel was spotless, we stayed in the same rooms we had used previously. Check in was seamless and the whole evening was thoroughly... More 

Helpful?
Thank Helkoryo1
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Helkoryo1, Thank you for your great feedback, and it was indeed our pleasure to welcome you back to Holiday Inn Rugby-Northampton. Your kind comments will be conveyed to the team, and are very much appreciated. We look forward to seeing you again soon! Nicky Guest Relations Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more   less 

Additional Information about Holiday Inn Rugby/Northampton

Address: 18 M1, Jct, Crick NN6 7XR, England
Location: United Kingdom > England > Northamptonshire > Crick
Price Range: $71 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rugby/Northampton 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Rugby/Northampton Hotel Crick
Holiday Inn Crick
Crick Holiday Inn
Holiday Inn Rugby/Northampton Crick, Northamptonshire, UK
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