Fantastic Downton Abbey style hotel in incredible setting. Met by Ellie who takes all luggage to your room whisks you through check in then brings complementary drinks and fresh milk to your room, also checks on your bar and dinner reservations and ensures you get a table outside in the sun if you want one - he’s been there years and is a real asset. Gloria meets you for breakfast - superb food, haddock poached egg, full english etc etc a really charming lady. Then James running the bar and head waiter Mo both really add to the home hotel experience and have a lot of fun too with great conversation. The whole place is really 10/10
6 of us went last night what a waste of money both bad of the fish this morning service terrible!!!! Avoid Avoid Avoid Poor Menu salad £16 no dressing on it what a waste of money do not go here it’s a joke !!!!! I don’t mind paying when I get what I pay for Never Never Never again
A wonderful hotel in picturesque grounds. Staff were very friendly and helpful throughout and afternoon tea was delightful. Rooms were comfortable and pristine and breakfast was delicious. Highly recommended. We were guests for a wedding and that was also beautiful. Staff were efficient and couldn’t do enough for us.
My nephew and his fiancée had their wedding at Crathorne Hall Hotel last Friday and they couldn't have chosen a better venue. The hotel is spectacular and full of character and the room/suite we had was beautiful and very spacious. The hotel is surrounded by woodland walks and stunning gardens and the grounds are so well kept. The food was delicious and plentiful. The staff were so attentive, helpful and friendly throughout. Would highly recommend. There is a lift from the ground floor to the first floor.
What a lovely setting, the approach to the hotel, grounds and historic building all set the scene for a great place to stay and overall it certainly is. I was visiting with my mother and elderly Labrador, since Handpicked Hotels made the super decision to allow canine guests it has made my holidays more pleasurable as I won’t put my old Labrador in kennels. We stayed in Thornton room on the 1st floor, an allocated dog room, which was very well appointed with separate bath and shower and spacious enough for 2 adults and a Labrador. Standards were extremely high, having been fully refurbished in recent years, to the standard I have come to expect from handpicked hotels. The only thing that detracted from this room was it’s view, all the windows look out on to the service yard, there was no disturbance as it had internal double glazing, but for a guest travelling on leisure being able to relax in the room and look out on a view would have been better. We dined in the bar on both evenings, with the dog at our feet, which is another great plus for me, my dog has dementia and sometimes becomes forgetful and disorientated so leaving her in the room isn’t always easy. Food was of a very high standard, lovely pork belly and fresh fish and chips, with overall great service from the bar team. The weather was amazing for the 2 days which meant we were able to take breakfast alfresco on the patio, again with my dog, the first day service was prompt and snappy, but on day 2 it was clear a lot of people had come down to breakfast at once, along with what looked like some corporate guests on a time schedule, this led to breakfast service being quite elongated, this wasn’t really a problem to us as the leisure traveller, but you could see the team were under time pressure to deliver the service, with what appeared to be reception team also pitching in to try and speed things up. Whilst warm our breakfasts definitely weren’t as hot as those on the first morning. There are some lovely woodland walks to enjoy in the grounds, this was extremely refreshing and cooling for my dog in the warm weather, plus some excellent wood artwork to admire whilst walking, despite being extensive the grounds are very well maintained and a credit to the hotel. Overall a great historic hotel, with a nice friendly team, indeed the general manager made a point of coming to speak to us whilst we were out walking the dog, which is a very nice personal touch. I would recommend the hotel for both business and leisure, my only recommendation would be and if I was to stay in the future is that a room with a view is a must!…