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Premier Inn York South West Hotel

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750 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Just what we needed to put our head down after a day in York. clean,tidy. Great breakfast. I found the bed to be uncomfortable,but I do suffer from a back problem. My sister had a good nights sleep....

Helpful?
Thank curlyk19
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel with amazingly friendly staff who went out of their way to ensure customer satisfaction. Rooms were clean and air conditioning in the rooms were effective. Thyme restaurant was very good although the selection of fresh fruit wasn't quite up to the standard of other Premier Inns with 3rd party restaurants on site.

Helpful?
Thank slingyerhook
Redworth
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After a dreadful night at a different hotel we called at Harrogate and asked if they had any rooms at the new hotel...they were full but the very nice receptionist looked after us and managed to find us a room in this Hotel in York. It was our wedding anniversary and it had so far been awful. The staff, Jordanne... More 

Helpful?
Thank B0bbles
Norfolk, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at York South West with family (2adults, 2 children in one family room) for 2nights. Location good, it's on a busy road but rooms don't directly face the road and closing the window ensures you don't hear it. We were far enough away to be able to keep windows open though. It can be better than staying in centre... More 

Helpful?
Thank CharWalker2014
Tyne and Wear, England
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here as a base for visiting Flamingo land and York city centre, rooms are as to be expected in a Premier Inn, comfy beds. The lady in the restaurant was great with my kids, we ate late on and they were both tired but the lady kept them entertained and chatted away to them. The reception staff were... More 

Helpful?
Thank mstorey2312
Flintshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay was for one night. We were greeted by the friendly staff on reception who checked us in without fuss or delay. The room was very clean and comfy. We had dinner and breakfast in the restaurant and both were most enjoyable. There was a "Happy Hour" in the bar from 6 until 8, which we took advantage of.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank jedaratc
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I am interested to see that other guests have commented previously on dubious fire safety procedures at this hotel. We booked a three night stay. On the first night, after a long drive with three small children, the fire alarm sounded in the middle of the night. Now obviously I don't have a problem with this. However what then ensued... More 

Helpful?
Thank hannahjhan
WhitbreadHotels, Online Customer Service at Premier Inn York South West Hotel, responded to this review

Hi hannahjhan Thank you for your review. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. I'm pleased to see that you were refunded under our Goodnight Guarantee, although I appreciate that this does not change... More 

Bournemouth, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in a very comfortable clean room. Breakfast is extra and expensive so we opted to go into Tesco's cafe in York instead. The staff in reception were very helpful, ordering taxis for us.

Helpful?
Thank Sue H
Wallasey, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Visited York for a couple of days with husband and grandson who is just under 5. We ate in the restaurant for our first evening (meal deal). Staff were excellent made us very welcome especially our grandson. Noticed that they were the same with with the other families with children. Staff very knowledgeable when we asked about visiting York. Would... More 

Helpful?
Thank annejam2016
Isle of Man, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We went to York to buy a car and meet friends and wanted a hotel with good access to York( 6 miles away) and with plenty of free car parking at the hotel. Rooms are clean and comfortable and staff friendly and helpful. Although the hotel is next to a busy main road we were not disturbed by any noise.... More 

Helpful?
Thank Siobhan M
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
A quieter stay within striking distance of the Jorvik Viking Centre and the York Designer Outlet ... more   less 

Additional Information about Premier Inn York South West Hotel

Address: Tadcaster Road | Colton, Bilbrough YO23 3PP, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Bilbrough
Price Range: $62 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn York South West Hotel 3*
Number of rooms: 62
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Also Known As:
Premier Inn York South West Hotel Bilbrough
Premier Inn South West
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