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Lovely place enjoyed our stay but I agree with other reviews the lodges really need a good clean we were in the maple vip lodge which was lovely how ever it was not clean the coffee table everything stuck to the hoover was full and...More
I booked this holiday as a change to what we normally do. I have to admit I was a bit worried when reading the reviews, however I need not have. We arrived just after 4pm and received the keys to the lodge straight away. The...More
An honest review of our break at westholme! OK I've read other reviews and have to admit most people are honest with their reviews regarding comfort of mattresses, cleanliness of lodge and how the vip lodges are not what you would expect for vip. I...More
Don't even know where to start. Got to Westholme Estate on Monday 5th of September. Got to are Westholmes Cedar VIP (far from VIP) first impression run down far from VIP we are here now so gonna try to enjoy it. Then we notice all...More
We stayed from, 2/9 to the 5/9 in a sycamore vip lodge ! Which we booked through hoseasons at a reduced rate in their flash September sale .. All in all a good stay I would question the lodge being vip as it was very...More
all though it's awful that you have been dropped in it, if your holiday had been half as bad as ours you've missed a trick. we also have been before and loved everything about the site and surroundings and our lodge was... More
all though it's awful that you have been dropped in it, if your holiday had been half as bad as ours you've missed a trick. we also have been before and loved everything about the site and surroundings and our lodge was spot on. We've just returned last week from a hell hole. With it being taken over and refurbished they've obviously let the lodges decline. Our lodge had a broken boiler so no heat and sporadic hot water. There was not enough plates, glasses and 1 teaspoon for a 4 person lodge. The extractor fan have you industrial deafness. There was no comfort, the beds were rock hard, no cushions on the sofa, the curtains didn't fit the windows and were hung with what looked like paper clips, there was a hole in the bathroom wall, the bath had a massive chip in the bottom. I know in the reviews a reviewer implied we were maybe expecting too much but I'm no snob and I know what the standards were last time and they'd slipped massively. There was no brushes to sweep the slippy decking or even the floor in the lodge.
I do hope you find somewhere else as it's awful what's happened. if you read the reviews on Facebook you'll discover the park was taken over in September I think so why it has taken so long to cancel your booking is beyond me, but honestly it could be a blessing in disguise.