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The St. James Hotel Grimsby

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The St. James Hotel Grimsby
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355 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here before i got married ..back in 2012.was then drab and old fashioned. Glad to see they.ve have had a refurbished .food wax ok only had breafast .staff nice.close to shopping area nice outlook from bedrooms ..cheap and cheerful

Helpful?
Thank Lynda L
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback and I'm pleased to note you are happy with the refurbishments that have taken place since your last visit. Kind regards, Craig Healey General Manager More 

United Kingdom
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night , the weekend before last. Hotel is in great location in the town centre so a few mins walk to shops etc. Free on site car parking and free wi-fi which was good. Had a double room which was a decent size and comfortable. Bathroom ok with good shower. The only noise heard was from other... More 

Helpful?
Thank Jo_7191
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback, it is very much appreciated. I am delighted to note you felt able to reward us with a positive review and am pleased you were happy with many elements of your stay. On behalf of the entire team, thank you and we look forward to welcoming you back... More 

Swindon Wilts,
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we paid £142.60 for 3 nights, which is very reasonable. our church facing room was visited daily for housekeeping with towels replaced, bed made, and tea & coffee replenished. although the room we stayed in was a little dated, it was pleasant and comfortable for our needs. carpet a bit thread bare in places, but i am sure that will... More 

Helpful?
Thank BobL55
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback of the St James hotel, we are very grateful. Your review is very constructive, informative and offers a traveller all the information that they would need, thank you for this. The hotel is currently working to upgrade all the carpets within the hotel and hopefully will be in... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Price = £238 for two nights bed and breakfast, with dog. On arrival reception staff are helpful and polite. The charge of £40 for the dog is very expensive, no facilities with in the room for the dog, no dog bed no water bowl. Rip off. Breakfast was plentiful but cold, staff in dining room are not very helpful, asked... More 

Helpful?
Thank Mark B
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback which I am very grateful for. All comments are welcomed, both positive and negative and where possible and reasonable action is taken to address any issues noted and improve our service and product. Your comments regarding your dog are welcomed, the price is unfortunately not going to change... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay in this hotel. I have so far spent the best part of two weeks there and will be spending much more time in the future. The staff were very helpful in all aspects and the food was quite nice. Yet, you are right in the middle of town and there are plenty of places to... More 

Helpful?
Thank Will C
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback which I am delighted to note is very positive. I am so pleased you have felt able to reward us with the highest score and look forward to welcoming you back to the hotel in the future. Warmest regards, Craig Healey General Manager More 

Whitley Bay, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent a Sunday night here: B&B for two of us in a double room at a good price. The hotel dates from the 1970s, as do most of the fixtures and fittings - although they are generally solid, well-maintained and clean. The carpets are well past their sell-by date though, as were the bearings in the bathroom fan in... More 

Helpful?
Thank Steve M
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Many thanks for taking the time to post your feedback. All feedback is welcomed both positive and negative and where possible action is taken to address any issues noted. Please accept my apologies for any inconvenience caused by the issues noted in the square. Your comments regarding the other aspects of your visit have been noted and I... More 

Cheadle, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

It really is time this place was given a proper facelift! The staff were polite, friendly and knowledgable, but the room we were given was so dated. It was stuffy but the window didn't open far enough, and most of room 101 was out of range of the free wifi so I couldn't connect.

Helpful?
Thank DJBignell
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback and especially your comments about the hotel's staff. Your comments have been noted regarding the decor and I sincerely hope that over the next few months should you return you will see a difference throughout different areas of the hotel. The service provider for our WiFi system has... More 

england
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in the centre of Grimsby just a few minutes walk from the train station. The hotel is old and some areas need work but overall it was clean and tidy. Reception staff efficient and friendly. Ordered room service and the food was excellent. So why only a rating of 3???? Noise. At 3 am I was woken... More 

Helpful?
Thank ourreview_9
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback for which I am very grateful. I am delighted that overall you had a positive experience at the St James but am obviously dismayed that this was tainted by external issues. I am sincerely sorry this occurred and can only hope that you were not inconvenienced too much.... More 

Cork, Ireland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel is overall very good, presently being updated. Room was very clean, bed was very comfortable and while it was situated at the front of the hotel was reasonably quiet. The staff were very friendly and helpful and in particular the young dark haired lady on reception who most kindly printed our return plane tickets. The Hotel is very... More 

Helpful?
Thank Pat M
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Many thanks for taking the time to post your review. Your feedback is most welcome and I am very grateful for your positive comments and your recommendation. I assure you we will look to see what can be done with regards to breakfast, it is perhaps an area that we can progress with in some way and my... More 

Newbold Verdon, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 weeks ago

the dinning room has been refurbed since we last stayed , it is very very nice , Rooms nice and clean with good decor. Two things about the breakfast , first i have never had such fresh bread in a chain hotel , it was lovely , marmalade sandwiches , not the usual toast to cover up the hardness. A... More 

Helpful?
Thank Simon b
Craig H, General Manager at The St. James Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post your feedback, we are very grateful. I'm delighted you enjoyed your marmalade sandwiches! I'm very pleased that you felt we deserved a 5* review, on behalf of all the team, thank you. Craig Healey General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
For four decades The St. James Hotel has been in the heart of Grimsby's town centre providing accommodation, food & drink for visitors. With friendly and efficient staff who are always on hand to help. ... more   less 

Additional Information about The St. James Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range: $43 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The St. James Hotel Grimsby 3*
Number of rooms: 125
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Also Known As:
The St James Hotel
St James Hotel
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