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BEST WESTERN Oaks Hotel & Leisure Club

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BEST WESTERN Oaks Hotel & Leisure Club
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557 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Blackburn, United Kingdom
Reviewed August 4, 2016

We arrived at 12.30pm for our afternoon tea and spa experience and asked to take a seat in either the reception or bar area. we didn't realise at the time that this was were we were going to actually have our afternoon tea. We sat on the leather chesterfield and the table was quite a distance and low down so...

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Helpful?
Thank mummybear2222
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

I am sorry that your visit was not up to your expectations and I will pass on your comments to our leisure manager and your comments will also be passed on to the chef in our next meeting. Thank you for taking the time to review our hotel and apologize for your disappointment. Kind Regards Maxine Walsh

wirral, United Kingdom
Reviewed August 1, 2016

Review collected in partnership with Best Western GB
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Helpful?
Thank Gareth E
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Reviewed July 30, 2016 via mobile

Visited for my daughters birthday - excellent value with our Woucher Voucher - I love a bargain. Listed building and no lift so be prepared for steps. The stained glass windows and the staircase off the entrance are beautiful and there are lounges with comfortable seating on both floors. It is a bit of a maze but excellent signage. The...

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Helpful?
Thank Lynneon
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for your positive review. I will pass on your lovely comments to the staff who will be delighted. Customer service is very important to me so it is good when it is applied and recognised. Once again thank you and hopefully we will see you in the future.

Durham, United Kingdom
Reviewed July 27, 2016

Had a wonderful stay in this great hotel . Staff excellent everyone very friendly they all made you feel welcome. Bus stop just outside the hotel running every few minutes. Great place to visit while you are there is Townely Hall

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Helpful?
1Thank Honest8585
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for your very positive review and I am happy that you found all staff to be helpful. It is good to have positive feedback. Kind Regards Maxine Walsh

Reviewed July 26, 2016 via mobile

Me and my partner went here for my birthday. We got there early but could not check in until 2pm, which was fine. They found out it was my birthday and upgraded my booking which was very nice, and delivered our bags to the room. The spa was really nice. There are two Jacuzzi's, a steam room, a sauna and...

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Helpful?
Thank aleem10134
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

I thank you for taking the time to review our hotel and pleased that you enjoyed your stay. I will pass on your comments to our chef in our next meeting. Thank you once again. Kind Regards Maxine Walsh

Reviewed July 26, 2016

Could not recommend enough. Had a fantastic wedding here, accommodating staff, could not do enough, even managed to sort out 7 unexpected vegetarians. Rooms clean and comfortable, nice fluffy towels in the bathroom. All in all we had a brilliant day and evening. If you are contemplating getting married you could do well to consider The Oaks.

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Helpful?
Thank Lindsay D
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for your wonderful review. It was a pleasure to host your wedding and I am glad you found the staff to be helpful. We hope you will come and visit again very soon and thank you for your positive feedback. Kind Regards Maxine Walsh

Bolton by Bowland, United Kingdom
Reviewed July 26, 2016

We had our weeding reception at the Oaks back in 1994,so it was only fitting the we went back22 years later.It is a lovely voter with plenty of amenaties.We enjoyed the spa and pool on both days very relaxing.The room was first class and the food was plain but well presented by friendly staff.Breakfast was very good with plenty of...

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Helpful?
Thank david h
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

I thank you for taking the time to review our hotel and for your positive feedback. I am glad you enjoyed your stay and hopefully you will return in the future. Kind Regards Maxine Walsh

Burnley, United Kingdom
Reviewed July 25, 2016

Went with my daughter to use the spa and have afternoon tea. The place is not designed for people with limited mobility, lots of steps and a fair walk from spa to restaurant. Spa facilities were great, at reception we were given robes, slippers and locker keys, changing rooms a bit smelly but clean, we used jacuzzi, steam room and...

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Helpful?
Thank pjstott
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for taking the time to review the hotel and I am happy you enjoyed your afternoon experience. I thank you for your positive feedback which I will pass on to the staff. Kind Regards Maxine Walsh

Liverpool, United Kingdom
Reviewed July 25, 2016

I stayed there recently on a hen party thing, i must say how great the staff were, they were only young, but nothing was too much trouble for them and anything we ordered was delivered with a smile, even though there was 30 odd very loud ladies to contend with, these guys and girls served our drinks and snacks at...

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Helpful?
Thank Paula B
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

I am glad you enjoyed your stay and it was a pleasure to look after you girls as you were a lovely crowd. I thank you for your positive review and I will be sure to pass on your lovely comments to the staff. Kind Regards Maxine Walsh

Wallasey, United Kingdom
Reviewed July 24, 2016

Stayed here for two nights ,lovely old house made into a hotel,nice and clean but our room was 2 minutes from reception after going up and down 8 flights of stairs you will need a lie down . But it was on the same floor as pool,gym ,and sauna so just a short distance from room. Breakfast was tasty and...

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Helpful?
Thank Thomas O
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Once the private home of a wealthy local tea merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more   less 

Additional Information about BEST WESTERN Oaks Hotel & Leisure Club

Address: Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
Location: United Kingdom > England > Lancashire > Burnley
Price Range: $70 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Oaks Hotel & Leisure Club 3*
Number of rooms: 51
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Also Known As:
BEST WESTERN Oaks Hotel & Leisure Club Burnley, Lancashire
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Oaks Hotel & Leisure Club staff and other travelers.
9 questions
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Abergele, United Kingdom
south cumbria
over a year ago
Abergele, United Kingdom
6 months ago
Rossendale, United Kingdom
Burnley, United Kingdom

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Questions? Get answers from BEST WESTERN Oaks Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you have any mobility problems make sure hotel know in advance. I'm sure they will do there best to help”
 of 5 bubbles Y8493GPjohnd, 6 days ago | Read review
“choose room 102 /103 at the front of the hotel , just a nice outlook onto the gardens and they are large and light rooms.”
 of 5 bubbles 84jacqui, 4 weeks ago | Read review
“Ask for a table in the window.”
 of 5 bubbles nenglish, Feb 8, 2017 | Read review
“Not known as we did not stay as live close .”
 of 5 bubbles pearlnsteveb, Jan 4, 2017 | Read review
“Platinum room with a view.”
 of 5 bubbles MQ55, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question