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BEST WESTERN Manor Hotel

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BEST WESTERN Manor Hotel
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212 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Liphook, United Kingdom
Level Contributor
252 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights last week whilst on a business trip. The hotel is well placed just off the A2, but is quiet and well located for the Dartford crossing. Very friendly staff throughout and the restaurant was pleasant, albeit offering a limited menu, but something for everyone, and the food was well cooked and presented. The breakfast was especially good,... More 

Helpful?
Thank familytravel4x4
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete our survey; as the feedback we receive we take very seriously and use it to help improve the quality of the stay for our guests. Thank you for our kind words about our staff, I will ensure that they are passed onto them. Thank you also, for you kind words... More 

Doncaster, United Kingdom
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

To be fair, this hotel was average according to its price. I had one night stay after a very long journey from Cumbria. Staff were helpful. The lamps at the bed side were not working, and i was not feeling very happy about it. The looks of the hotel itself very not very attractive. As you enter, it seems like... More 

Helpful?
Thank Shozzzz
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete our survey, as the results from the survey help us to improve the stay for our guests. Thank you for your kind words about our staff, I will pass it on to the relevant departments. I'm sorry that the lamps by the bed were not working for you, I will... More 

Croydon, United Kingdom
Level Contributor
270 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed August 20, 2016

We stayed overnight for a banquet. The food was delicious and the breakfast was excellent. Room comfortable and well-appointed. Shower hot. Staff friendly and helpful. Drinks prices are high - two soft drinks cost nearly a £5. Wine which was excellent £18 a bottle!

Helpful?
Thank John W
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning John, Thank you for taking the time to complete our survey. Each survey that is completed helps us to improve the experience for our guests. Thank you for your kind words about the restaurant and breakfast meals, these kind words will be passed onto the kitchen staff. Thank you for your kind words about the staff, I will... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed August 11, 2016 via mobile

We stayed for the night family off 4 very comfy bed room had everything needed not the cleanest bathroom found a few hairs, we decided to dine there for the evening was really nice food, staff really nice and think was the manager of the restaurant was very good with our 1 year old kept making him laugh. Food was... More 

Helpful?
Thank Leanne T
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete our survey, we take all the comments very seriously as we use them to help improve the stay for our guests. Thank you for your kind words about our restaurant and staff, they will be passed onto them. Thank you for your feedback about the bathroom, it will be passed... More 

Bucks
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed August 9, 2016 via mobile

Very convenient for motorways. Modernist building with comfortable public spaces and nice bar. Room was good size and what you would expect. What I didn't expect was 1 small window which only opened a few inches and no air conditioning, especially in a modern hotel, which was quite horrid on one of the hottest days in the year, or any... More 

Helpful?
Thank Bossybabe
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to complete our survey. Thank you for your compliments on our bar. Unfortunately, the windows only open a few inches due to safety reasons, however, we do have fans available upon request. Thank you for your kind words, I will pass on your feedback to the Maintenance Team. More 

Southampton
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 8, 2016

I booked in to this hotel as we were attending a funeral and this was where the wake was to be. The staff were very helpful when I phoned to book and gave us a discount on the room. The room was very comfortable with a ceiling fan. We ate at the hotel on the first evening and found the... More 

Helpful?
Thank KFB22
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good afternoon. Thank you for taking the time to send us your feedback. We take all comments very seriously and use them to maintain and improve our guests experiences. We are glad you enjoyed your stay with us - although next time hopefully it will be under more happy circumstances. Thank you for your kind comments regarding our staff, the... More 

Kent
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 7, 2016 via mobile

Chose Manor Hotel for location and availability. Has had refurb since last at hotel for conference. Greeted by helpful receptionist. Quick check in. Offered assistance with baggage to room. Room a bit dated, but clean and adequate for needs. All mod cons - hot towel rail, comfy twin beds, ceiling fan. Surprisingly not as noisy as expected when opened window... More 

Helpful?
Thank littlemiscomplicated
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write your review, we strive to make our Guest's time with us as memorable as possible. Glade to see you enjoyed our Gin Specials and our breakfast is always a good way to start you day. I will pass your kind comments on to all departments. I am glad that you enjoyed your... More 

London
Level Contributor
147 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 591 helpful votes
1 of 5 stars Reviewed July 25, 2016

I was sent to this hotel (with taxies and rooms paid for) by another hotel in Gravesend. They asked if the Best Western was all right and I said yes, knowing that they have a good reputation around the world. How wrong could I be? I arrived early in the morning the "doors are always open" were locked! But a... More 

Helpful?
2 Thank Katie L
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to give your feedback on our hotel, and I'm sorry that you felt it wasn't up to your standards. We keep our doors locked after 11pm for security reasons, this is to keep our residents safe during the night and to stop just anybody wandering in to the hotel. There is a... More 

Worcester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

Clean room, bit old fashioned but the bar area is nice. Food is reasonable. Nice and cool with a ceiling fan. Good facilities. Chose for the location as was working down in Kent. Helpful staff. Wifi not the best but all in all, great for what I needed.

Helpful?
Thank KatikeA
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning Katie, Thank you for taking the time to give us your feed back, all comment and feedback from guests are taken on board to help us improve our services. We are currently undergoing an ongoing renovation with the restaurant and bar areas being the most recently finished. We hope you will visit us again soon. Kind Regards Nick... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours. ... more   less 

Additional Information about BEST WESTERN Manor Hotel

Address: Manor Hotel Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Location: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range: $80 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Singlewell
Singlewell Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent
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