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Sutherland House

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#3 of 5 Hotels in Deal
Certificate of Excellence
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Sussex
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely B&B with off road parking only 20 minutes walk from Deal town centre. The owner and his staff are very friendly and helpful and with only 4 bedrooms the hotel has a very cosy feel to it. Our room was at the front so there was some traffic noise but with little night time traffic this... More 

Helpful?
Thank BridgerSussex
England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here, decent size room, comfortable bed. Good cooked breakfasts. Friendly people in charge. Bit out of town, 20 min walk, but a taxi is only £5 incl tip. Off road hotel parking spaces available, which is always important for me.

Helpful?
1 Thank gttbeds
Usk, United Kingdom
Level Contributor
89 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sutherland house has parking area perhaps for 4-5 cars. The breakfast room enough tables and good service. A 10 – 15 minute walk to the town and coast. The room was interesting and functional. We were woken up in the early hours by a fox calling out in the cluster of trees across the road from the car park was... More 

Helpful?
Thank Adrian B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We booked via late rooms about 30 mins before we arrived, Gary was very helpful and informative about the area and gave us tips on where to go, how to get there and how long it would take us. Our room was very clean and felt very homely and while we were so tired (and didn't use it) the honestly... More 

Helpful?
Thank Sonia S
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Travelling the weary turnpike which connects England's principle ferry port to its capital laden with laggardly container lorries and forlorn holiday makers can make any of us lose the will to live. Happily there is a solution. The Sutherland House Hotel situated fewer than 9 miles from this hapless highway but sufficiently distanced and tranquil to preserve sanity is unquestionably... More 

Helpful?
Thank ruthmc19
Kirkby
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed August 22, 2016 via mobile

Excellent room - large and airy with a good sized en suite. Very congenial host Gary who immediately provided the exact make and model of charger for my phone when I mentioned I was popping out to try and find a replacement lead. The room was well equipped including a trouser press straight out of the 1990's which I was... More 

Helpful?
Thank PastorG
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

We arrived at the hotel 2 hours before the check in time of 4 p.m. and parked the car in the car park. We displayed our booking confirmation in the front window, then walked into the centre, a 20 minute walk. The room was on the small side, though the bathroom was a good size and well equipped. The house... More 

Helpful?
1 Thank Alf Åge A
Kent
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 25, 2016

We were comfortable here but found the decor and facilities very tired. We were disappointed as we had expected more of this establishment. The duvet cover was torn and we were actually covered by the duvet as opposed to the cover! The breakfast is OK but there is no menu. Overall the cleanliness is acceptable but could be improved. Beware... More 

Helpful?
1 Thank KentishLady_12
Gosport, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 21, 2016

Having previously lived in Deal in the 1980's we knew exactly what we were getting with this BnB. Although new owners since 1991, everything was as we remembered. Top class and well run. Comfortable room with excellent facilities along with a shower with excellent pressure and bags of hot water. An excellent breakfast is included within the price with freshly... More 

Helpful?
Thank BootyBandy
Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2016

My husband was wanting to re-visit Deal where he did his training. We booked into the Sutherland for 3 nights over the internet. There was a bit of confusion on arrival as the owner had no record of our booking, having said that, he obliged us by putting us in a double room at the front. The furnishings seem a... More 

Helpful?
1 Thank postilionni
GKNH, Owner at Sutherland House, responded to this review

I am so sorry we had no booking for your visit. You did indeed book through Laterooms but it slipped through the system, our fault almost certainly. I am even more sorry you found your room rather tired ,we like that room as do the vast majority of our guests as the mixture of antique and high quality reproduction furniture... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service

Additional Information about Sutherland House

Address: 186 London Road, Deal CT14 9PT, England
Location: United Kingdom > England > Kent > Deal
Price Range: $108 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutherland House 5*
Number of rooms: 5
Reservation Options:
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Also Known As:
Sutherland House Deal, Kent
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