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Mercure Letchworth Hall

1,367 reviews
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Traveler (291)
Room & Suite (81)
Dining (47)
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Overview
  • Excellent37%
  • Very good32%
  • Average18%
  • Poor9%
  • Terrible4%
Travelers talk about
“groupon deal”(77 reviews)
“afternoon tea”(120 reviews)
“health centre”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,367)Write a Review
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All reviewsgroupon dealafternoon teahealth centrebottle of proseccogreat hallon arrivalhealth clubleisure facilitiessuperior roomevening meallovely hotelsauna and steam roomnice groundswedding receptiongolf coursepleasant stayan overnight stay
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571 - 575 of 1,347 reviews
Reviewed May 2, 2015

I was here with a colleague on business in Stevenage. The Hall seemed a high quality deal but the reality is disappointing. There are heritage bits but overall the place is done in dark decor which is like a 70s East German spy film. The...More

1  Thank Lungipiedi
Response from MercLetch, Manager at Mercure Letchworth HallResponded May 5, 2015

Dear Lungipiedi Thank you for taking the time to complete a review on Tripadvisor following your recent visit to Mercure Letchworth Hall Hotel. We appreciate all feedback and although there are some aspects that there is not a lot I can do about, like the...More

Reviewed April 28, 2015

Not a 4-star hotel, as advertised. It's almost there (excellent restaurant and lovely sitting rooms), but it's missing a few amenities. Not deal-breakers, but made our stay irritating. No bathrobes or slippers. No extra niceties in the bathroom (e.g. shaving kits). There is a swimming...More

1  Thank T8T
Response from Bruce R, General Manager at Mercure Letchworth HallResponded May 1, 2015

Hello, Many thanks for the comments you have made on our Hotel. I was rather surprised that in your words a Hotel that is almost there with an excellent restaurant, lovely sitting rooms and accommodating staff only merited 2 stars for your review mainly on...More

Reviewed April 25, 2015

Booked the hotel through an Amazon local deal.Paid £10 extra and had a room in the older part of the hotel.Large room,and bathroom.Excellent dinner in the evening,and a rally good breakfast.Friendly and helpful staff,would recommend and stay again.More

1  Thank riccard02810
Response from Bruce R, General Manager at Mercure Letchworth HallResponded April 27, 2015

Hello Riccard, Many thanks for your kind comments in relation to your stay at our Hotel. I was delighted to see that you enjoyed your time with us, the dinner and breakfast. However most of all I am always pleased to read about the friendly...More

Reviewed April 25, 2015

I went here for afternoon tea with a friend on a beautiful day. The service was great initially, but when all the tea and food had been brought out, we couldn't grab a waiter's attention. We had to ask for the tea to be refilled,...More

Thank Krystal B
Response from Bruce R, General Manager at Mercure Letchworth HallResponded April 27, 2015

Hi Krystal, Thank you for your comments on your Afternoon Tea with us. I am pleased you found us good value for money in a lovely setting. I have taken on board yiour comments and it is certainly something I will look into. We do...More

Reviewed April 24, 2015

We decided to stay at this hotel as a treat & what a treat it was. I could not fault the stay & our experience - from start to finish it was fantastic. On arrival the receptionist met us with a smile & greeted us...More

1  Thank jaysgirl1981
Response from Bruce R, General Manager at Mercure Letchworth HallResponded April 27, 2015

Hi Jaysgirl Many thanks for taking the time to give us your feedback on your time with us. I am delighted that you enjoyed your time with us. It is fantastic to read that you were greeted with a smile, enjoyed the food and most...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$89 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$89 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (291)
Room & Suite (81)
Dining (47)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
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Olivia B
August 8, 2017|
AnswerShow all 5 answers
Response from Sue M | Reviewed this property |
8 until 10am. It's self service but very nice.
0
Votes
Annabelleclaire B
May 4, 2017|
AnswerShow all 2 answers
Response from MercLetch | Property representative |
Hi Annabelle, Yes we have conference rooms here at the hotel. if you call 01462 683 747 and speak with the events team they will be able to help you with your enquiry. Kind Regards Lisa
0
Votes
bromleymoggy
January 13, 2017|
AnswerShow all 2 answers
Response from D4269ZRjanices | Reviewed this property |
Yes they have a lift
0
Votes
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Room Tips
"Get another hotel"
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"Book direct with hotel, staff are very helpful."
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"Newer rooms on the 1st floor"
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"stay elsewhere"
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