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Me and my son stayed here while visiting Harry potter studios, we where originally supposed to be staying somewhere else but the travel company changed it and this Hotel wasn't half as nice as the other one looked, but for what we needed it was...More
Charged 85 pounds a night. There was no heating so we froze because we tried to turn the heater on at 3am. They room was dirty and the bathroom lock didn't work. I was very disappointed with the cost. I have been to 7 different...More
Asked for a floor room as mother is ill with COPD and Asthma and for all there was rooms available they sent us to a room on higher ground and when asked for help with heavy luggage, we were turned down. Staff very rude, didn't...More
Our visit was on 9/9/17 .We booked three rooms arrived at 12:30( we knew check in would be from 2pm) we were happy to wait for our rooms my sons room was ready for him and his young family . We came back to hotel...More
Response from Howard D, General Manager at Ramada HatfieldResponded September 14, 2017
Thank you for your review. I am sorry to hear you experienced issues during your stay at the Ramada Hatfield Hotel and apologise. I am so sorry you were unable to check in on time. Had the early receptionist communicated the need to get your...More
Stayed here due to close proximity to Harry Potter. The outside of the hotel looked like it needed an update, the room were clean but looked old fashioned. The corridor smelt up to the room but not sure if this was a temporary thing. The...More
1 Thank KieranLazenby
Response from Howard D, General Manager at Ramada HatfieldResponded September 4, 2017
Thank you for your 3 star review. I am pleased you found your bedroom clean and the food ok. The hotel is ideally located for visiting Warner Brothers The Making of Harry Potter Studio Tour being only 11 miles from the hotel; I hope you...More
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