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Holiday Inn Farnborough

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Lynchford Road, Farnborough GU14 6AZ, England
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Holiday Inn Farnborough
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485 Reviews from our TripAdvisor Community

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Nice, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are noisy, small and old. Ask top floor. But the worst is that they actually charge you for a crappy expresso at breakfast in addition to the 15euros fee for breakfast! Won't come back even for a short business night. Have not try the restaurant

Helpful?
Thank patapouf73
Punta Cana, Dominican Republic
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my mum stayed here over Christmas 23-26th December. Everything was perfect, the staff were very welcoming (Especially the blonde lady on reception) I rang the hotel earlier to ask for a special room for mum and everything was just perfect when we arrived. Our room was clean and cosy and had everything we needed. Breakfast was plentifull and... More 

Helpful?
Thank banger1968
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear banger1968, Thank you so much for 5 star review, the team and I were delighted! I was pleased to learn you and your mother enjoyed your stay with us at Christmas. I will certainly share your comments with the staff, in particular my Reception Manager who I believe is the blonde lady you are referring too. I do hope... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 3, 2016

We had another very good Holiday Inn stay - we are regular customers - and chose Farnborough Holiday Inn this time. Stayed over New year and had a lovely time with our two little boys. Nothing was too much trouble for the staff - very friendly, very patient with our children and a lovely pool for us to enjoy whilst... More 

Helpful?
Thank Cordelia55
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Cordelia55, I was delighted to learn that you and your family enjoyed your stay with us over the New Year period. Thank you so much for your kind comments about the staff and I am delighted they looked after you so well. I am sorry the weather was not great but pleased the Health Club proved an ideal solution.... More 

Farnborough, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 1, 2016

The staff here are very friendly. I have stayed here twice during December while revisting family. I did query why i had been charged as a prepaid reservation on a flexible booking but this was well handled by Reception. On both occasions I was allocated very spacious and comfortable rooms. However, they were quite a lengthy walk but manageable from... More 

Helpful?
Thank Chris M
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Chris M, Thank you so much for the 5 star review, the team and I were delighted to read your comments! Guest feedback is so important to us as it helps us to evaluate the facilities and services that we offer. I appreciate you taking the time and trouble to share your views. I do hope we will have... More 

East Riding of Yorkshire, United Kingdom
Level Contributor
205 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed December 27, 2015

Hubby cannot walk far so we always ask for low floor,short walk rooms,last twice have been allocated a room on 1st floor with three corridors to negotiate,and there is no really suitable replacement available,why are there no disabled rooms in this hotel? Also queried why drinks were so expensive,cheapest red wine £7.25 per 250 ml glass up to £9.55 for... More 

Helpful?
Thank oldhippychick
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear oldhippychick, I was most concerned to read your recent review further to your stay at the hotel. Whilst I was pleased to note you felt the staff to be lovely and you had a good breakfast I was sorry that you felt the room to be unsuitable for your needs. We do have Accessible rooms in the hotel so... More 

Salisbury, United Kingdom
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 18, 2015

Needed a hotel for a company Xmas do. Staff were very helpful from check in to check out and the breakfast buffet was hot and well cooked. Rooms are a little dated but very comfortable. I would recommend the hotel and I will stay again when needed.

Helpful?
1 Thank Ian D
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Ian D, Thank you so much for reviewing the hotel further to your stay with us before Christmas. I was delighted to read your comments and have since shared them with my team. I hope you enjoyed your company Christmas event and please do consider us again next Christmas should the party be in the local area. Kind regards... More 

Leamington Spa, United Kingdom
Level Contributor
7 reviews
3 of 5 stars Reviewed November 22, 2015

Everything was fine. We had a meeting, Dinner and Bed All the hotel and restaurant staff were professional and polite The meeting room was great with good business lunch facilities Dinner - Nothing special but everything tasted good and nicely presented The only let down was the room. Nothing to point your finger at, just a bit tired. Based on... More 

Helpful?
Thank PAGEcatman
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear PAGEcatman, Thank you for taking the time and trouble to write a review further to your stay at the hotel. I was sorry to hear we didn't really offer you that Wow factor. Whilst everything went well for you I was disaapointed we didn't really impress. We certainly value guest feedback as it helps us to improve upon our... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 18, 2015 via mobile

We stayed here on Saturday night as a stopover after a local party. The room was very clean and the staff helpful and friendly. The room was a small double and comfortable enough although the bathroom was definitely in need of an update. I felt the price paid was slightly high compared to similar rooms nearby. The parking was convenient... More 

Helpful?
Thank Diane S
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Diane S, Many thanks for your recent review which I have since shared with the team. I was pleased that you liked the staff but disappointed to hear you wouldn't rush back as we would welcome the opportunity to accommodate you next time you are in the Farnborough area. Guest feedback is so important to us as it helps... More 

Hereford, United Kingdom
Level Contributor
141 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed November 12, 2015

The staff were exceptionally pleasant, everyone we met from the receptionists to the cleaners and even the odd job men. Immaculate room with a very comfy bed. Expensive Wi-Fi. No biscuits on the tray and no drinking chocolate! Good value though and and ideal situation for the area. It will be nice one day to see the roadworks completed!!

Helpful?
Thank Patsy10red
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Patsy10red, Thank you so much for your recent review. I was pleased to note we have moved to a score of 4 from the 3 on your previous visit! I was delighted to read your comments about the team and glad that all staff members gave you great service. Just so you are aware it is not a Holiday... More 

Eastleigh, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2015

Great function held here for charity fund raising event. Helpful staff Wonderful food at event. Good breakfast self service buffet. Great atmosphere . Room comfortable and quiet. Easy check in and out.

Helpful?
Thank Gill D
Jane S, General Manager at Holiday Inn Farnborough, responded to this review

Dear Gill D, Thank you so much for the 5 star review! The team and I were delighted to receive your feedback. I will pass on your comments about the food to the Chef and ensure that my team see your review. I was pleased to hear the Charity Event was a great success and I am aware a substantial... More 

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