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Alton House Hotel

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Alton House Hotel
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309 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Great Notley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night on way from Gatcombe to Windsor Great Park. It's a beautiful building & we had a ground floor spacious room with doors out to courtyard & garden. We told the friendly & helpful receptionist that we would definitely be back!

Helpful?
Thank confusedddd
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I visited the hotel for a meeting and was amazed how bad the customer service was. The management really don't care whether you come back or not and really lack customer centricity. Looks nice from the outside but customer service is extremely disappointing, I would avoid it

Helpful?
1 Thank Mark E

Travelers are raving about these Alton hotels

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stay at the Alton House Hotel a fair bit but this time it was for a family wedding so I thought I would write a review. The weather was beautiful making the venue extra nice. We had the Austen suite which opened into the garden and terrace. The food was good and the service was good on the whole.... More 

Helpful?
Thank Corina J
Cardiff, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the second time that I have stayed at this hotel and have to say I that the staff in particular the bar and restaurant guy George was another level in his customer service. He served us at the evening party bar then for breakfast with the same level of help and enthusiasm to which I was highly impressed... More 

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Thank duarte07
Portsmouth, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We had lunch in the Alton House Hotel as part of a group visit to Alton and the Watercress Line. We were quite a large group and at the hotel's request we had all pre-ordered our meals. For the top rated hotel in Alton the menu is quite basic, something that other reviews had mentioned. I had ham, egg and... More 

Helpful?
Thank tiger_travels_27
Emsworth, United Kingdom
Level Contributor
174 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We called in for lunch and the restaurant and bar coped very well with 24 of us and different orders from the lunch menu. At dinner time the menu is more extensive and there is good choice of wine, beers and ciders etc. My meal was very good bubble and squeak with bacon, black pudding and rocket. The fish and... More 

Helpful?
1 Thank DAVIDMS20050
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A brief stay at Alton House Hotel. Staff were friendly and efficient plus the room was clean. Rated five out of five as the hotel did exactly as we needed. Slight issue with key card as it wasn't recognised on our room but dealt with efficiently. Would recommend.

Helpful?
1 Thank Keffmeister
Wales UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We come to Alton every year and stay at the Alton House Hotel. As usual our room was lovely and clean. and comfortable .Breakfast was good and all the staff, friendly and polite. Will be back next year.

Helpful?
Thank WelshWebbs
Knebworth
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We called in for lunch with the dog, seeing the tables outside. However, before long it started to rain. Nothing daunted, the incredibly helpful staff sorted us out with a table under the wedding pergola! Thanks for saving our bacon - literally!

Helpful?
1 Thank Janburnell
Basingstoke, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

Alton is an absolutely beautiful town and well worth a visit. The Alton House Hotel is, in my opinion, slightly overpriced for the quality of the rooms. The dining / bar area has had an upgrade and looks good but the rooms are lacking seriously behind. The staff are very friendly and efficient - this is always a big bonus... More 

Helpful?
1 Thank EHIGGI
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Internet
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Conference Facilities

Additional Information about Alton House Hotel

Address: Alton House Hotel Normandy Street, Alton GU34 1DN, England
Location: United Kingdom > England > Hampshire > Alton
Price Range: $86 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alton House Hotel 3*
Number of rooms: 43
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