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The Angel a Citylodge Hotel

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The Angel a Citylodge Hotel
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203 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Portsmouth, United Kingdom
Level Contributor
1,110 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Passed by here many times so thought we'd pop in for drinks and something to eat. The bar area is really quite gloomy and the outside seating seems to be on the edge of a carpark rather than any garden area but possibly we missed it. We were uninspired by the menu and didn't fancy a carvery so decided to... More 

Helpful?
Thank tezpil
Glasgow, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed over the one night en route from London to Southampton. Very friendly welcome from the proprietor at reception. The room was clean but not particularly large. No wardrobe but a multi wall hanger which was adequate for a one night stay but would be more awkward if a couple were sharing for any length of time. the bed was... More 

Helpful?
Thank Bill H
Hampshire, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visit the angel on a regular basis,staff are always helpful and friendly,alway enjoy the food very relaxed and love the fact they have sofa seating and a telly to sit and have drinks before and after meals.great place.

Helpful?
Thank katiedey82
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here last night on my own for business reasons. It can be a little lonely sometimes,however I was looked after extremely well by a lovely man named Tony. He went above and beyond to make my stay a pleasurable one. Lovely gent with a heart of gold! Would defiantly stay again. Basic rooms, comfy bed and clean.

Helpful?
Thank Sadie T
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Thank you very much for sharing your experience with the Tripadvisor community and for your kind comments about your stay. I will pass your generous comments on to Tony. I am gratified that he made your stay a pleasurable one. We look forward to welcoming you back in the near future. Kind regards Avtar More 

Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a very nice pub, and we'll worth a visit. The food is all home cooked, and very well done. Nice surroundings, peaceful and friendly The outside of the pub doesn't do the inside justice, but definitely worth a visit. My husband and I have now been twice and on the last visit we had a carvery, definitely the... More 

Helpful?
Thank Kari T
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Thank you Kari T for taking the time to share your experience with the TripAdvisor community. It is always pleasing as a manager to receive such a glowing testimonial from a regular customer regarding the quality and value for money our restaurant and carvery represent. It is validation of the hard work and effort that whole team here at the... More 

Reading, United Kingdom
Level Contributor
194 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We popped in on a Sunday Lunch time, there were only 2 other tables being used, and stood at the bar for 8 minutes (yes I counted) at the bar waiting to be served.. it was like a ghost ship. " members of staff walked behind the bar "being busy!! but not serving, finally the manager asked if I was... More 

Helpful?
Thank Anthony J
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Thank you Anthony J for taking the time to share your experience of the Angel with the TripAdvisor community. I am sorry that your experience was not a positive one and fell far short of our normal high standard of service on this occasion. If you would like to contact me personally at the hotel we can discuss how we... More 

Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed July 16, 2016 via mobile

Terrible customer service....... We arrived at 1.55 and asked if we could have 4 carverys. To be told they finish at 2 but they would let us. fair enough we got up and went to get it but the chef made it very clear to us all that he was not happy at all. By huffing and puffing glaring at... More 

Helpful?
Thank Sanderso1
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Thank you for taking the time to share your experience of the Angel with the TripAdvisor community. I am sorry that your experience was not a positive one and fell far short of our normal high standard of service on this occasion. If you would like to contact me personally at the hotel we can discuss how we can regain... More 

Manchester, United Kingdom
Level Contributor
93 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

I had room 119 and for a solo traveller it is fine as no wardrobe or real hanging space so had case open on bed and only one chair on room. Lighting was adequate to work but desk tight against bed. Then again room was only £50 for Friday night. The carvery was good for £6.95 although it was strange... More 

Helpful?
Thank tellitasitiz
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Dear tellitasitiz Thank you for taking the time to share your review of your recent stay with us with the TripAdvisor community. As you have pointed out room 119 is indeed more suited to a solo traveller or a couple who are only staying one night with us and we do try and advise of this as far as is... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 27, 2016

Location and staff are great apart from the managers attitude on the telephone the following morning. I didn't get any sleep as the ceiling in my bedroom poured in water over me at 1.30 am on my bed. The night porter said that there were no other rooms available so I left at 4 am to get away from the... More 

Helpful?
1 Thank Chris B
London, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed May 24, 2016 via mobile

If you want to sleep before an early start at work then choose somewhere else! Kept awake most of the night by people above and beside snoring, breathing heavily. Felt like you were sharing a room! Room was basic for the price, bed not that comfortable. There are other places to stay in the area so I didn't go back.... More 

Helpful?
1 Thank chattygirlLondon
Avtar S, Manager at The Angel a Citylodge Hotel, responded to this review

Thank you for taking the time out to share your recent experience at The Angel with the TripAdvisor community. I am sorry that you feel your experience was less than positive regarding getting a good nights sleep and I just wondered if you had approached the reception staff to request a change of room? We realize that some people are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Please note that this hotel was sold in August 2014 and is no longer part of the Citylodge Hotel Group. ... more   less 

Additional Information about The Angel a Citylodge Hotel

Address: Gosport Road, Alton GU34 3NN, England
Location: United Kingdom > England > Hampshire > Alton
Price Range: $76 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Angel a Citylodge Hotel 4*
Number of rooms: 42
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