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The Heart Apartments - MediaCityUK

222 reviews
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Traveler (74)
Room & Suite (22)
Dining (3)
Overview
  • Excellent27%
  • Very good34%
  • Average18%
  • Poor13%
  • Terrible8%
Travelers talk about
Free Wifi
Kitchenette
Free Parking
Breakfast included
Pool
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (222)Write a Review
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1 - 5 of 219 reviews
Reviewed 2 weeks ago via mobile

So there's 4 of us, 2 couples. The men decided to surprise us with a 3 night trip away for NYE and booked this apartment a while ago...it cost them nearly £700!!! And is at nowhere near the standard it should be for over £200...More

Thank KerryH89
Reviewed December 6, 2017 via mobile

Can’t fault the location. Spot on for an explore around Media City or tram trip to Manchester. Impressive surroundings. But the apartments are tired and scruffy: The power assist door to the building was broken, the besieged receptionist at check-in seemed to be in constant...More

Thank Jacko66
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 4 weeks ago

Dear Jacko66, Thanks for your review and I am glad you enjoyed our great location. We took over the management of the apartments recently and we are reviewing all standards including the customer service as they do fall short in a couple of areas of...More

Reviewed December 5, 2017 via mobile

I was offered a hotel or apartment by my company whilst working in Manchester (Trafford actually). Although the hotel would have been a 5 minute walk, I opted for the apartment as I had seen it on line and had been to Salford Quays many...More

Thank ForcedToTour
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 4 weeks ago

Dear ForcedToTour, Thank you very much for taking the time to submit a detailed review following your recent stay at TheHeart Apartments. We have recently taken over the Management responsibility of these apartments and are reviewing all aspects of the operation, including customer service from...More

Reviewed December 3, 2017

Booked two night stay in a two bedroom apartment for four adults on entering apartment we noticed one very stained settee no other chairs apart from four very uncomfortable dinning chairs ,we then had to clean glass dinning table coffee stains on bedroom window sill...More

Thank Jackie S
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 4 weeks ago

Dear Jackie S, Thank you very much for taking the time to submit a review following your recent stay at TheHeart Apartments. We have recently taken over the Management responsibility of these apartments and are reviewing all aspects of the operation, including customer service from...More

Reviewed November 20, 2017

Stayed over to go to Old Trafford - great location to the ground (15 min walk). Parking is £18 for 24 hours in a multi-story round the corner - this is then discounted to £8.50 by TheHeart as they can authenticate it. Decent sized apartment,...More

Thank Liam S
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 4 weeks ago

Dear Liam S, Thanks for your review and I am delighted you enjoyed our great location, finding the apartment clean and tidy. We took over the management of the apartments very recently and we are reviewing all standards of inventory with the Housekeeping department and...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Microwave
Refrigerator in room
Details
Price range
$96 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
$96 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Add Photo Photos
Traveler (74)
Room & Suite (22)
Dining (3)
Hotel & Grounds (53)
Bathroom (3)
Questions & Answers
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Andrewmontguire01
September 3, 2017|
AnswerShow all 2 answers
Response from Mike_from_Staffs | Reviewed this property |
Not to hand
1
Vote
Sau W
June 2, 2017|
AnswerShow all 2 answers
Response from Mike_from_Staffs | Reviewed this property |
Unsure
0
Votes
Lizzie231
September 6, 2016|
AnswerShow all 2 answers
Response from Hdevos | Reviewed this property |
There are some balconies bur for security reasons you cannot access them.
0
Votes
Room Tips
"Don't book one"
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"Corner room on the second floor- great views across the river and city."
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"Just remember they take A 200 pound deposit on arrival, takes 5-7 days to get back....."
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"Room could have been cleaner. Throw and cushions had stains on."
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