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Muthu Westcliff Hotel

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Traveler (211)
Room & Suite (86)
Dining (16)
Overview
  • Excellent28%
  • Very good38%
  • Average22%
  • Poor8%
  • Terrible4%
Travelers talk about
“sea view”(66 reviews)
“cliffs pavilion”(32 reviews)
“street parking”(16 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (722)
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710 results
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161
59
35
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LanguageEnglish
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205
250
161
59
35
Show reviews that mention
All reviewssea viewcliffs pavilionstreet parkingnight porterlarge bathroombuffet breakfastwould stay againafternoon teatwin roombooked this hotellovely viewthames estuaryone night staysandwichessaturday nighthigh streetlovely room
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1 - 5 of 710 reviews
Reviewed today via mobile

Admittedly the hotel is old. We had room 220 which was very small. Room just about big enough for a double bed. No fans in the rooms in this heat couldnt keep window open as extraction noise outside. Shower very small and struggled to get...More

Thank Karen B
Reviewed yesterday

Can only agree with earlier comments staff are friendly and extremely helpful. It’s an old hotel but refurbished well. Some floors do squeak but after over a100 years this is to be expected. An excellent position overlooking the seafront if you have a front facing...More

Thank DandD5152
Reviewed 1 week ago via mobile

The location was great. A quick walk down to the seafront and adventure island. The staff were SO nice. They were so friendly and great with advice. The room itself was mediocre. Really didn't like the bathroom at all, very dated and small. The room...More

1  Thank dhil497
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 6 days ago

Dear Guest thank you for your review we note your comments and will pass them on to the management, we are pleased to read that yet again our staff get a glowing report and we look forward to seeing you again soon

Reviewed 2 weeks ago

Hotel in a lovely seafront location. Very clean & spacious but let down by the slow dining room dinner service in fact on our first night we decided to leave & eat elsewhere, just not good enough. Secondly the drinks prices are scandalous at nearly...More

1  Thank Mike F
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 2 weeks ago

Dear Guest we are disappointed to read you review and note your comments, I will pass them onto the necessary departments for review. regards Kim Midson

Reviewed 2 weeks ago

We recived a very good last minute deal with groupon. The deal was our room, breakfast and evening tapas with a cocktail for two for £110. It was a real bargain and while more options on the tapas would have been appreciated we still enjoyed...More

Thank barbararodgers30
Response from Reservations W, General Manager at Muthu Westcliff HotelResponded 2 weeks ago

Dear Guest Thank you for your complimentary review. We trust that you will be back in the area gain soon and we will see you again with regards Kim Midson

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
$71 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$71 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (211)
Room & Suite (86)
Dining (16)
Pool & Beach (3)
Business Center & Event Rooms (13)
Family and Play Areas (2)
Questions & Answers
Ask a question
Clara C
April 11, 2018|
AnswerShow all 9 answers
Response from J0444 | Reviewed this property |
There is a pay car park a short distance down the hill past The Cliffs Pavilion, if the street is 'full'.
1
Vote
Laura F
April 2, 2017|
Answer
Response from Laura F |
*Two nights ( not tonight's 🙈)
0
Votes
Teresa K
March 20, 2017|
AnswerShow all 6 answers
Response from Dollypogs | Reviewed this property |
I am not sure as we were there for an event rather than an overnight stay. I'm sure if you ask the really helpful team this they will be able to help you
1
Vote
Room Tips
"Superior double with sea-view (4th floor 401, 402, 403)"
Read review
"go for a front sea veiw - nice to wake up to"
Read review
"Ask for a room over looking the estuary. I think we had 106"
Read review
"Ask for sea view or family room which you can have even if you are a couple - lovely and spacious"
Read review
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