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18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW England
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Traveler (299)
Room & Suite (40)
Dining (17)

About

#2 of 5 hotels in Westcliff-on-Sea
Location
Cleanliness
Service
Value
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Taxi service
Conference facilities
Banquet room
Baggage storage
Newspaper
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Meeting rooms
Fax / photocopying
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Russian, Spanish, Hungarian and 5 more
894Reviews31Q+A100Room tips
Traveler rating
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Popular mentions
Tracy J wrote a review Yesterday
1 contribution
I am having the same issues as '5657smarty' - I booked the hotel for 1 night on the 8th July, 2020 but had to cancel. I emailed the link on the hotel website (as there is no answer from the telephone numbers). We were able to change the date for June, 2021 and received email confirmation however, I am still receiving emails welcoming me for the 8th July????? It is VERY frustrating and I have concerns about payment being taken but I AM UNABLE TO GET A RESPONSE OR CLARIFICATION FROM ANYONE. I understand these are unprecedented times but there does not appear to be any customer service or communication available at this chain of hotels. I will not be booking this hotel again.
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Date of stay: July 2020
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5657smarty wrote a review Jul 1
1 contribution
Just wandered if anyone is here trying to contact the hotel? We were supposed to stay here on 1st August 2020, our music festival has been cancelled & is rescheduled to July 2021. I’ve also sent an email to them, at a loss of what to do next! Only given 1 star as we’ve not even stayed there yet!
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Date of stay: July 2020
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Vikram P wrote a review Apr 2020
1 contribution
The afternoon tea was amazing in every way, could not fault it.. 1 song did play 3 times and got stuck in my head.. I need to know what that song is. @hotel manager do you know the name of this song, it seemed to be played as someone walked into the afternoon tea room.
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Date of stay: October 2019Trip type: Traveled as a couple
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Jennywren wrote a review Mar 2020
1 contribution
Stayed to be near my dad who was passing away the staff were very considerate we will be returning to Southend-on-Sea for his funeral and staying again can’t thank them enough gave us a lovely quiet room away from the hustle and bustle suited our needs tremendously
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Date of stay: March 2020Trip type: Traveled with family
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Response from General Manager... W, General Manager at Muthu Westcliff Hotel
Responded Mar 12, 2020
Dear Guest We thank you for your 5* review and appreciate the difficult time you have had of late. We are pleased that we could accommodate your needs and send our sincere condolences for your loss. We look forward to welcoming you back to the Westcliff HOtel under happier circumstances in the near future. with kind regards Kim Midson
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Lynne-Louise B wrote a review Mar 2020
Chelmsford, United Kingdom241 contributions22 helpful votes
Stayed here as went to Stewart lee show at Cliffs. Ideal position for short walk to the theatre. Booking of hotel was trouble free and easy - did through booking.com- so could if wanted have used Tesco points. Booked double executive room- rooms were smart and bed was so comfortable. The bathroom was large and of a high standard seen in London hotels- spa bath was self cleaning and shower was easy to use. Ok downside is that first impressions of hotel reception area is one that is dated and worn- but can see the effort at mo is to upgrade the rooms. It is like a maze to find your room! So not for those with disability as steps up and down everywhere! The lift is tiny- we used it as easier to find room by lift! Lol ! But we did wander how a wheelchair could get in! Such Victorian seaside quaintness! Food was eaten in the tides restaurant- which is part of hotel but run by separate business- food served from 5 so good for pre theatre- well presented but am afraid to say a little over priced - basically looking at between £25 to 30 for two course meal. Had breakfast - runs to 9.30 - and basically will start packing away then so can’t be late! no table service all buffet including the tea - I think if more than 20 at breakfast could be quite crowded ( esp around the toaster!) and busy so I think might opt out of breakfast which is a £12 extra per person next time and laze more in bed! Staff were excellent and answered all my questions pre visit and parking is simple with £2.50 a day for parking permit- easy to obtain. Can’t fault such good Value for money hotel and can’t wait to stay again!
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from General Manager... W, General Manager at Muthu Westcliff Hotel
Responded Mar 12, 2020
Dera Guest thank you for your detailed and great 5* review - we appreciate the time taken and look forward to seeing you again soon with kind regards Kim Midson
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Previous
PRICE RANGE
$62 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westcliff hotel on sea
LOCATION
United KingdomEnglandSouthend-on-SeaWestcliff-on-Sea
NUMBER OF ROOMS
55
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Frequently Asked Questions about Muthu Westcliff Hotel
Which popular attractions are close to Muthu Westcliff Hotel?
Nearby attractions include Cliffs Pavilion Theatre (0.2 miles), Genting Casino (0.1 miles), and Westcliff Beach (0.1 miles).
What are some of the property amenities at Muthu Westcliff Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Muthu Westcliff Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Muthu Westcliff Hotel?
Conveniently located restaurants include Oliver's On The Beach, Flying Pasta, and Piccolo Italian Restaurant.
Are any cleaning services offered at Muthu Westcliff Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Muthu Westcliff Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Muthu Westcliff Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Portuguese, Polish, Indonesian, and Hungarian.
Are there any historical sites close to Muthu Westcliff Hotel?
Many travelers enjoy visiting Hadleigh Castle (4.0 miles), Prittlewell Priory (1.3 miles), and Southchurch Hall (1.3 miles).
Does Muthu Westcliff Hotel have any great views?
Yes, guests often enjoy the ocean view available here.