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Premier Inn Thurrock West Hotel

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629 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Great Yarmouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Hotel itself can't fault 1 bit, room was fine, everything was good, had no problems with parking... However the staff I'm sorry to say are awful. Fire alarm went off on the Saturday night past 11pm, all the guests evacuating were pretty much standing in front of the main entrance doors, NO members of staff were saying to go to... More 

Helpful?
1 Thank EssexLad1990
Blackburn, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Amazing hotel with excellent staff and service. Definitely Would stay here again. The breakfast was really good value for money and staff were always there to meet to your needs. Excellent location with easy access to city centre.

Review collected in partnership with premierinn.com

Helpful?
Thank soofyanv
Southend-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

I was very unhappy with the way the staff performed during a genuine fire alarm on Saturday evening. The staff at this hotel need serious training on fire alarms. This could of been a devastating fire and lots of people could of lost there lives. I am disgusted how untrained the staff was and how unexperienced they was. There also... More 

Helpful?
Thank hewdog5
London, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Couldn't fault this place stayed for one night only but the room and bathroom was clean, bed was comfy. Sat downstairs in the bar area in the evening for a couple of hours, had a nice relaxing vibe to it didn't feel the need to go elsewhere. Didn't sample the breakfast they had but they did have a lovely coffee... More 

Helpful?
Thank Joanne H
Yeovil, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

On arrival the hotel looks a little like a building site, but it's undergoing an extension and refurb. Very welcoming, our room No1 ground floor as its an accessible room, the entrance is very tight with electric doors to open, but once in the room very comfortable. The A/C was a nice bonus. Downfalls: People going for a smoke out... More 

Helpful?
Thank Tazzimoko
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

stayed for 2 nights both mornings with breakfast, food was lovely and hot full English & continental, didn't stay for evening meal but we did go to brewers fayre at the premiere inn Thurrock east, staff were so helpful, needed to find a taxi to book for a party, local lakeside shopping centre is very impressive, lots of great shops... More 

Helpful?
Thank Chelle W
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for two nights and I couldn't fault the hotel/ staff. The room was nice and clean and the staff were always on hand for extra tea/coffee and any questions we had. There was building work going on but it didn't interrupt us at all. The food was ok, we only ate one night. We got evacuated for... More 

Helpful?
Thank Lottie05
England, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here a few times , it is lovely if you are going shopping over at lakeside or ikea , about 3 mins in the car , the hotel is next to a very busy road , at the moment there is building work being done a 32 bedroom extension , but lucky enough we are in a... More 

Helpful?
Thank Yvonne7070
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my boyfriend stayed here for 2 nights, the experience was amazing it was really relaxed and quiet. The food was great not greasy or burnt. But the only downfall was we spilt coke on the sheets on the first night and the following night it was still there, baring in mind the cleaner came in and cleaned the... More 

Helpful?
Thank Alice Lily S
1 of 5 stars Reviewed 1 week ago via mobile

I stay in many premier inns very regular for my work, this is by far the worst one i have stayed at. There is never any space in the restaurant, over a 2 hour wait for room service. Not that I actually want to eat were I sleep but no choice here. To make the problem worse they are extending... More 

Helpful?
Thank Gregg D
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
A shopper's paradise - just a short drive from both intu Lakeside and Bluewater shopping centres ... more   less 

Additional Information about Premier Inn Thurrock West Hotel

Address: Stonehouse Lane, West Thurrock, Grays Thurrock RM19 1NS, England
Location: United Kingdom > England > Essex > Grays Thurrock > West Thurrock
Price Range: $58 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Thurrock West Hotel 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Premier Inn Thurrock West Hotel West Thurrock, England
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