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Crowne Plaza Resort Colchester Five Lakes

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Crowne Plaza Resort Colchester Five Lakes
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1,419 Reviews from our TripAdvisor Community

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Showing 1,410: English reviews
Peterborough, United Kingdom
Reviewed yesterday NEW

My second visit here both arranged by others. Car park plentiful and a good reception area and staff. Lifts to room which was very well equipped. Came down for meal and oh dear! Staff problems in the kitchen at evening meal and breakfast . Hotel manager sought out and he apologised and said there were problems.otherwise the hotel was good...

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Thank Dormouse39
Wirral
Reviewed 5 days ago NEWvia mobile

I stayed here with a large group on business. After check in I went to my room and found no hot water, really disappointed and as I was in a rush to meet my colleagues for a meal I ended up unable to shower and staying in the same clothes. Definitely would not have expected this from a Crowne Plaza...

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Thank ChooseyWirral
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to share your thoughts on Trip Advisor following your visit to Crowne Plaza Resort Colchester - Five Lakes. I appreciate how frustrating and disappointing it was to find there was no hot water for short a period of time in your room and how this impacted your evening. However, unfortunately, the boiler malfunction was...

Essex, United Kingdom
Reviewed 1 week ago NEW

My 3rd visit in 13 months, my first visit I couldn't recommend enough, I was overwhelmed at the service and amenities , second time a few months later ( as I couldn't wait to share this place with my friends ) all was good still, I came back yesterday after going with my family on a girls Lazy spa Sunday...

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Helpful?
Thank Ruth J
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for continuing to be a loyal guest; having now visited Crowne Plaza Resort Colchester – Five Lakes three times. I am pleased that your experiences at Five Lakes thus far have been enjoyable for you. However, I take on board your feedback regarding the Nail Bar and I have discussed this with my Spa Manager for her to...

London, United Kingdom
Reviewed 3 weeks ago

We celebrated my grandma's 100th birthday at this hotel and the afternoon tea was the best thing about the whole experience. It was really delicious and plentiful. The rooms were nice too but the food apart from tea and breakfast was very disappointing. They really don't understand the concept of a buffet as they have only a few items. The...

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Helpful?
2Thank Claire S
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for commenting on you Afternoon Tea experience at Crowne Plaza Resort Colchester – Five Lakes and it is fantastic to know that you all enjoyed this experience celebrating your Grandma’s 100th birthday. We have taken on board your viewpoint regarding the buffet content and shared your viewpoint with our Food & Beverage Manager and Executive Chef who will...

London, United Kingdom
Reviewed 3 weeks ago

Hotel was comfortable and clean, although bathroom was very tired. Facilities were ok and food in the bar was good. Overall, above average but not fantastic. It is off the beaten track so will not suit some.

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1Thank colinrgreen54
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for taking the time to comment on your recent visit to Crowne Plaza Resort Colchester - Five Lakes and that your stay was fairly enjoyable for you. I do hope you will have an opportunity to return in the future. Thank you again. Regards

Colchester, United Kingdom
Reviewed 3 weeks ago via mobile

My Wife Son Neil and I have really enjoyed our Christmas stay at Five Lakes Golf and Country Club. We have been well looked after by Adriana and staff Natalia restaurant Vaughan in the Lacu bar and Mo also Farouk and Pankaj Sharma and many more who have made our stay very pleasant. The food and presentation were excellent and...

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2Thank Ron C
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Dear Mr Colbert, First of all thank you so much for choosing once more Five Lakes as your preferred hotel destination for the Christmas festivities and I am really thrilled that your stay was enjoyable and memorable. Thank you for mentioning by name our team, who were instrumental in ensuring you had such a great time with us over the...

Reviewed 4 weeks ago via mobile

We decided to spend Christmas away this year with my sister and brother in law. As my husband had to go to the Crown Plaza for an interview held there by a different company we decided to drive out and take a look. The grounds were vast with excellent golfing facilities for those who like golfing and there was also...

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Helpful?
Thank Gillian S
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

First of all thank you for choosing Crowne Plaza Resort Colchester – Five Lakes to enjoy the Christmas festivities. I am pleased that you were happy with your well-appointed accommodation and later Afternoon Tea was enjoyable experience for you. I am grateful for your feedback on your dining experiences throughout your stay and can assure you that your thoughtful comments...

Reviewed 4 weeks ago via mobile

Had high hopes for the hotel as I walked in, as the location and the building itself is very nice. However, very disappointed with the service and other details including: - WIFI was horrific and intermittent (in all four connected devices) in the bedroom, and after complaining they sent someone upstairs to tell me that WiFi works in the corridor....

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3Thank Ess C
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your visit to Crowne Plaza Resort Colchester - Five Lakes - although it is disappointing to read that we did not entirely meet your expectations on this occasion as described. Obviously, we have taken on board your candid comments and can only apologise that your breakfast experience and the WIFI were not as expected and I...

London, United Kingdom
Reviewed 4 weeks ago via mobile

It is located in the middle of a huge golf course. This hotel is over-rated. It has simple design and nothing unique. Beds are comfortable but our room wasn't very clean. There are no nearby restaurants outside the hotel so we decided to have dinner on Christmas Eve at the hotel restaurant. Not a lot of variety and not worth...

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Helpful?
1Thank Michael G
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

Thank you for reviewing your visit to Crowne Plaza Resort Colchester - Five Lakes. I am sorry that overall you were disappointed with your experience; although this is not the case for the majority of our guests who do have a wonderful time with us. Thank you anyway for taking the time to share your thoughts with the Trip Advisor...

Ipswich, United Kingdom
Reviewed 4 weeks ago

Stayed for our Christmas party night. The staff were all friendly, The food and party was great and the room I had was excellent. You can't ask for much more than that. Would definitely return for another stay.

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Helpful?
Thank fx64
IanICullen, General Manager at Crowne Plaza Resort Colchester Five Lakes, responded to this review

How wonderful to read your comments ! We are delighted to know that you had a great time with us at Christmas and all that you experienced met and hopefully exceeded your expectations. I do hope that based on this experience, we may have the pleasure of welcoming you back during 2017. Thank you again. With kind regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests ... more   less 

Additional Information about Crowne Plaza Resort Colchester Five Lakes

Address: Colchester Road, Tolleshunt Knights CM9 8HX, England
Location: United Kingdom > England > Essex > Tolleshunt Knights
Price Range: $94 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Resort Colchester Five Lakes 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Crowne Plaza Resort Colchester Five Lakes Hotel Tolleshunt Knights
Crowne Plaza Resort Colchester 5 Lakes
Five Lakes Hotel Country
Five Lakes Resort Country
Five Lakes Hotel Essex
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Resort Colchester Five Lakes staff and other travelers.
13 questions
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Questions? Get answers from Crowne Plaza Resort Colchester Five Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“overlooking the countryside.”
 of 5 bubbles Dormouse39, yesterday | Read review
“They do adjoining rooms, if going with family it's ideal,”
 of 5 bubbles 394ruthj, 1 week ago | Read review
“Book in advance for best price and ask for a room at end of the wing.”
 of 5 bubbles colinrgreen54, 3 weeks ago | Read review
“Stay in the main hotel on high floor”
 of 5 bubbles 894JohnL, Dec 18, 2016 | Read review
“Stay in the hotel and not the chalets (which is what reception call them, personally I think 'apartments' would be more classy).”
 of 5 bubbles jackiew455, Nov 27, 2016 | Read review
5 of 5
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