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Traveler (15)
Room & Suite (25)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Breakfast Available
Meeting rooms
Non-smoking hotel
Wheelchair access
Room features
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
62Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
52Reviews
34Photos
0Q+A
12Room tips
Traveler rating
  • 23
  • 17
  • 8
  • 4
  • 0
Time of year
Traveler type
Language
  • Filter
  • English
Popular mentions
Stayed here for one night whilst visiting family. Young lady on reception nice and friendly. Room was comfortable and just what we needed for one night. Breakfast was nice. This place was cheaper than other places in clacton and would definitely recommend for a short stay.
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Response from grosvenorhotel, Owner at Grosvenor House
Responded 1 week ago
Thank you very much for your feedback. We are glad you are happy with the service we provided and that you enjoyed your stay. We are constantly looking for ways to improve our service so your feedback is appreciated. We look forward to providing an even better service next time you stay with us. Many thanks, Hotel Management.
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Simple one night stay my room was value for money but lacked a hoover !!! As I was leaving early I was given bacon butties with loads of sauce yum yum !! Communication is a1 and very approachable. I feel if your coming down this is a place too go - simple and easy and you have
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Response from grosvenorhotel, Owner at Grosvenor House
Responded 1 week ago
Thank you very much for your feedback. We are glad you were happy with some of our services and apologise for the ones that were not to your liking. We are constantly looking for ways to improve our service so your feedback is appreciated. We look forward to providing an even better service next time you stay with us. Many thanks, Hotel Management.
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Arrived on new years eve was given a pretty small room to stay. After reading the visitors guide . We found out that they only turn the heating on at different times of the night and day. I woke up one night to be freezing cold and water on the window . Mould starting to grow
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Response from grosvenorhotel, Owner at Grosvenor House
Responded 1 week ago
Thank you for your feedback. We are glad you were happy with some of our services and apologise for the ones that were not to your liking. We are constantly looking for ways to improve our service so your feedback is appreciated. We have a planned redecoration programme in place including new bathrooms due to be completed before summer 2019. We have installed a modern heating system control to better regulate temperature. Our rooms are either standard sized rooms or very large rooms. We look forward to providing a better service should you choose to stay with us next time. Many thanks, Hotel Management
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Photos are really misleading and didn't feel value for money at £75 a night. Shower was poor, Breakfast sausage was like a gelatine substitute with pork essence injected into it. Premier inn would have been a better stay. Staff were friendly and a abilging this is the only
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Response from grosvenorhotel, Owner at Grosvenor House
Responded 1 week ago
Thank you for your feedback. We are sorry to note that our B&B was not to your liking. Unfortunately, your statement about misleading photos is in itself misleading because our photos on display are exact photos of the B&B. I understand that they may not be to your liking but it does not change the fact that they are real photos of the B&B. We consistently receive great reviews with regards to our breakfast so unfortunately, you are in the minority in your review of our breakfast. We acknowledge that some of our rooms and showers need modernising and this is why we have a planned redecoration programme in place including new bathrooms due to be completed before summer 2019. Many thanks, Hotel Management
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My husband & I arrived the day after we got married to a very warm welcome by Sam, She went through everything with us, What time breakfast was served from until, Plus what time the Bar closed, Gave us a list of places to visit which we found very useful. They offered to take
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Response from grosvenorhotel, Owner at Grosvenor House
Responded 1 week ago
Thank you very much for your wonderful feedback. We are delighted you are happy with the service we provided and that you enjoyed your honeymoon. We are constantly looking for ways to improve our service so your feedback is appreciated. We look forward to providing an even better service next time you stay with us. Many thanks, Hotel Management.
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Album Categories
All photosTravelerRoom & SuiteDining
Photo provided by managementGrosvenor House
Quad Room
Photo provided by managementGrosvenor House
Quad Room
Photo provided by managementGrosvenor House
Quad Room Bathroom
Photo provided by managementGrosvenor House
Quad Room
Photo provided by managementGrosvenor House
Triple Room Bathroom
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"Change rooms if you get the room decorated like borstal dormatory"
"You pick a room the meet your requirements when booking online"
"Low/back depending on health"
"sea view quiet"
"choose a room at the back if you are bothered by traffic noise"
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PRICE RANGE
$71 - $106 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandClacton-on-Sea
NUMBER OF ROOMS
11
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