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BEST WESTERN Atlantic Hotel

New Street, Chelmsford CM1 1PP, England
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1 room 1 adult
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BEST WESTERN Atlantic Hotel
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246 Reviews from our TripAdvisor Community

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Leicester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Our room, and in fact the whole corridor smelled awful. We paid for a family room but the children's bed was utterly ridiculous. There was no way my daughter could sleep on it, it was lumpy and saggy to the extreme! We paid the same as other members of our family at a different local hotel and they got breakfast... More 

Helpful?
Thank KatharineM2014915
Ricardo S, Front Office Manager at BEST WESTERN Atlantic Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Merstham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for a last minute night away. From the outside it looks basic and the are not so great but it really surprised, The décor was modern and immaculate our room was way above what we expected (it looked brand new) the hotel was central to everything perfect distance to town and great restaurants you could walk... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Katie-Jayne H
Leicestershire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wasn't sure I'd made the right decision when I pulled up in the car park, however once I got inside I was very happy with my choice. The hotel was nicely decorated and the staff extremely helpful. Couldn't really fault the room or my breakfast the following morning. Would certainly stay here again.

Helpful?
Thank djworm
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at many budget hotels and never had any issues but...... Sorry, too much to say, so please, just don't. Rooms are shabby, service is... Well, sort of service, the place acts like a poor version of Faulty Towers, without the comedy! Needs to bring itself into the 21st century by a long way. Friends staying in local pubs have... More 

Helpful?
Thank nICE1m8ey

Travelers are raving about these Chelmsford hotels

Milton Keynes, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed December 16, 2015

From the moment I enter the hotel I tend to get a feel of how my stay will be. Reception staff were exceptionally helpful. The room was average, it was what you would expect from a 3 star room. Although I had a great nights sleep. I had room service on my first night and the food was very nice... More 

Helpful?
Thank RGM2605
Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed December 6, 2015

We arranged our Xmas party in the Sapori Restaurant at this hotel and had a brilliant time. There were 40 of us and without exception we all had great fun. Food was terrific service exceptional nothing was too much trouble. D.J had us dancing until mid-night. A few of us stayed overnight and could not fault the rooms which were... More 

Helpful?
Thank Julie R
Chelmsford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015

I use this hotel a lot for business and the staff are always so courteous, helpful and welcoming. Would highly recommend staying here for business or pleasure. The restaurant within the hotel does fabulous food also.

Helpful?
Thank NeensChelmsford
Mansfield, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 28, 2015

Arrived at the hotel in the early evening after a long day at work, check in was smooth enough, got to my room and wow! Pleasantly surprised. I get the feeling that the hotel has undergone a recent refurbishment. Very modern, very clean and very comfortable. I dined in the restaurant & found it a very good experience. No complaints... More 

Helpful?
Thank pete l
Olveston
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 24, 2015

We have stayed here three times without incident but on our mist recent stay to visit friends in Writtle we had a disastrous stay. We don't tend to arrive until late in the evening, we put our son down at friends house and he sleeps there until we are ready to leave. Upon arriving at the hotel, the extra bed... More 

Helpful?
Thank oparcell
Ricardo S, Front Office Manager at BEST WESTERN Atlantic Hotel, responded to this review

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Yeovil, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 10, 2015

We stayed for two nights so we could visit family. The receptionist was very polite and friendly when we booked in. Room large, clean and warm, comfy beds and nice big towels in the bathroom also plenty of tea/coffee on the tray - bottle of water was a nice touch and not something we usually find in this type of... More 

Helpful?
Thank Karen D
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