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The Kilns Hotel

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The Kilns Hotel
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216 Reviews from our TripAdvisor Community

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Showing 212: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed a week-end at the lovely Kilns hotel. Everything was very pleasant, from the bedroom to the shared areas. The breakfast was tasty and nicely presented. I would like to thank all the staff for its kindness.

Helpful?
Thank Magali A
Kilns, Front Office Manager at The Kilns Hotel, responded to this review

Dear Magali A, Thank you for your review and for choosing to stay at The Kilns Hotel. We're happy that you enjoyed your stay and we are looking forward to welcoming you again as a guest in our hotel. We'll pass on your comments to our staff. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel which the rooms were very clean and tidy, the bar wasn't great with very limited selection but I wouldn't let it put you off! Easy to find with easy access to the motorway. The food was brilliant but the customer service was exceptional!! I would Highly recommended!

Helpful?
1 Thank Jordan T
Kilns, Front Office Manager at The Kilns Hotel, responded to this review

Dear Jordan T, Thank you for taking the time to give us your feedback about your stay at The Kilns Hotel. I'm glad that you found our location convenient, room clean, our food brilliant and staff exceptional. We'll pass on your wonderful comments to our staff. However, we are sorry that you thought our bar was rather limited. We do... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 20, 2016 via mobile

What a lovely hotel, the most friendly welcome and as we arrived early they checked to see if our room was ready and we were able to check in some two hours early. In the evening we ate at their restaurant The White Napkin again you could not ask for a more friendly welcome and the food was excellent. When... More 

Helpful?
1 Thank 56AngieT
Kilns, Front Of House Team at The Kilns Hotel, responded to this review

Dear 56AngieT. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. More 

Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Good location, close to Upminster underground station, easy access to taxis if needed. Staff polite and friendly, rooms are not like typical hotel type, but like separate rooms in a house. Sleeping wasn't very peaceful as could easily hear neighbours talking etc, second night in my room was like a weird sound that somewhere boiler is working or something like... More 

Helpful?
Thank Pikachuiwe
Brentwood, United Kingdom
1 review
5 of 5 stars Reviewed June 6, 2016

Sorry for the delay - held our wedding reception here in October 2015. Staff were fantastic, exceptionally helpful and friendly. Understood and listened to our requests that we wanted a small, intimate wedding and this is exactly what they helped to delivered. Food was top draw and the drinks suggested were reasonably priced and complimented the meals perfectly. Lovely hotel,... More 

Helpful?
Thank mickynewman
Kilns, Front Of House Team at The Kilns Hotel, responded to this review

Wow! What a wonderful review, we truly appreciate your comments and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. We shall pass your comments to our staff. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 4, 2016 via mobile

This hotel looks so promising on their website but after a one night stay with two work colleagues I can say it is an absolute disgrace. We arrived to a friendly welcome and told the hotel was full so we were put in the rooms outside the hotel in the car park. Not badly decorated but smelt un used and... More 

Helpful?
Thank Pipps11
Kilns, Owner at The Kilns Hotel, responded to this review

Dear Pipps11, Thank you for taking the time to write a review about The Kilns Hotel. We are glad to hear you were warmly welcomed upon your arrival. However, we did wonder if your review was for us. We are disappointed to hear when guests feel their rooms were not up to standard. As mentioned, we are confused on your... More 

Jasper National Park, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016

Home cooking at its best. Excellent choice. We had vegetarian, fish and meat, all top class, and the Pinot Grigio, and Maalbec wines were all excellent. The restaurant is quiet, excellent service, linen napkins, and really good value.y

Helpful?
1 Thank helen b
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 16, 2016

We love The Kilns. We recently had our 10 year wedding anniversary party at the hotel and we went back for a Sunday lunch to celebrate a birthday. The food was amazing. The service was excellent, very attentive and the wine (Malbec) was very good. We had a lovely lunch in the White Napkin with our children and parents and... More 

Helpful?
Thank ajfulling
Kilns, Front Of House Team at The Kilns Hotel, responded to this review

Dear ajfulling. Thank you for your positive comments. We are so glad to hear that you enjoyed your meal and wedding anniversary party with us! We hope your next visit is just around the corner. Call us if there is anything we can help you with. More 

Greater London, United Kingdom
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

Myself and 50 of my family went to the kilns for a celebratory drink and buffet food after a baptism. The staff were great and very helpful, nothing was too much trouble!! The food was delicious and refreshed as soon as needed. Great time had by all.

Helpful?
Thank paulaj1982
Chipping Ongar, England, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 11, 2016

Took my mum here today for afternoon tea as it was her 89th birthday. Phoned to book the week before and asked for only the egg mayo and smoked salmon sandwiches as that's all our party eats. Sandwiches were fresh and deep filled. Scones were warm with plenty of clotted cream and jam, plus there was an assortment of other... More 

Helpful?
1 Thank Amanda W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Originally built Circa 16th century, The Kilns Hotel is a classical Grade II listed Queen Anne’s building having undergone many period changes over the years. A favorite with business travelers and people visiting friends or just Brentwood.The hotel retains much of its original charm and character. However, much of its period features have been lost over time but has now evolved into an extremely comfortable, modern and contemporary style petite hotel with an air of sophistication, rarely found outside central London.During your stay, you can experience our excellent food and selection of fine wines while dining at The White Napkin Restaurant and Bar (Essex Food & Drink Awards 2010/11 finalists) which can be used by our residents, and is open to non-residents. ... more   less 

Additional Information about The Kilns Hotel

Address: Warley Street | Great Warley, Brentwood CM13 3LB, England
Location: United Kingdom > England > Essex > Brentwood
Price Range: $104 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kilns Hotel 3*
Number of rooms: 15
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Also Known As:
The Kilns Hotel Brentwood, Essex, UK
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