I have stayed here before and would normally give it a 5 however first time since 2016. Reception staff lovely and received a free upgrade. The downful for me was the forest brasiery, I called prior to booking hotel and they said it was lovely and romantic. We arrived and imo was like a cafe, lights full on no ambiance and the menu was completely different than we saw on line week before. Very expensive for what we got. Went to cocktail bar, lovely staff and pint of beer 6.50 which was reasonable but standard cocktail 16 pound as was a double spirit which I thought extortionate even London would be cheaper. As said staff lovely, room lovely but brasserie let it down and the cost of cocktail however still spent 140 pound in 2 nights there
Excellent night's stay for me and my wife's 7th Wedding anniversary and what a beautiful place very clean all staff friendly and all knew that it was our anniversary from the moment we arrived to check in we were treated to Happy Anniversary from reception staff and from then everybody from waiting staff to the chef saying happy anniversary to us and making our day very special they organised us an upgrade to a king-size bed which was so comfortable for both us!Had a dinner and breakfast booked for us in the Anderida restaurant was so nice hot nice food,wonderful waiting staff lots of complimentary offerings while waiting for our main course!Excellent clean grounds to walk round which we did our fair share of!The country club was excellent we thoroughly enjoyed the use of the hot tub and the swimming pool!Our room was out of this world so spacious and comfortable Excellent bathroom cannot fault the place excellent will definitely be returning 10 star hotel again thank you for making our day so special …
This is a large hotel in a lovely part of the world with big grounds. The room was comfortable and had everything we wanted. The country club is a bit of a trek from the room we had - which did not make it appealing on a wet, dark, November early evening. Dinner was ok - but long delays in bar waiting for drinks - though staff very friendly and doing their best. It would have been a four star review except that breakfast was truly awful. Seating was a bit chaotic - toast cold and took for ever - the cooked breakfast was horrendous - a poor selection served lukewarm and pre-cooked.
When Thames water shut the water supply off The Ashdown Park went to every effort to ensure out courtesy return visit made up for the inconvenience with a wonderful upgraded room, delicious meal and breakfast. A special place in a beautiful setting where the people are always polite and helpful.
We stayed the night of Saturday 25th February, arriving in the morning and leaving in the late morning of Sunday 26th. The service we received from the moment of arrival to our departure was truly excellent. The staff were all welcoming, utterly professional and friendly. They enhanced the luxury of the hotel with their warmth and capacity to make you feel a special guest the whole time. The facilities are very good, the food and drink of a high standard but the quality of the place is wholly underpinned by the high quality of the staff. Thank you, a big thank you, to everyone.
3 out of 5 overall. Brassiere ruined by a too many onion rings on the menu ! (Not a healthy option!) the carpet is basically dire need of a deep clean as bad stains in a number of places. It’s also Lacking in atmosphere and all seems a tad to bare/clinical ! Needs some decent indoor plants as a bare minimum ! Plus sone decent pictures / paintings on the wall. Minimalist menu but Food is ok though !
Stayed at this fantastic hotel for my wife's birthday weekend. I had asked the hotel to keep it a secret that our friends were meeting us there on the second day which wasn't an easy task for staff who are very busy going out of their way to make everyone feel special. I will definitely be staying here again and would thoroughly recommend this beautiful hotel.
What a fabulous place to celebrate my 50 th with my dad. From the moment we arrived we received a warm welcome. All of the staff we met were warm, polite and professional and always went the extra mile. The Restuarant had a great menu and a lovely atmosphere. The grounds of the hotel are stunning and we saw about 20 deer! The pool area is really relaxing and my 79 year old dad loved the jacuzzi. Going back to our stunning room was a real treat. Thank you for a fabulous stay, we will certainly be coming back.
Had a lovely day with a couple of girlfriends enjoying being pampered at Ashdown Park Hotel. The pool was just the right temperature and started the day with a few length’s before relaxing in the jacuzzi. Enjoyed a delicious lunch in the Forest Brasserie from an extensive choice and a glass of local bubbly. Then had an amazing Indian Head massage followed by a facial. The treatments were excellent and so relaxing. Ended our day with a walk in the grounds.
First time we have had a meal in the Brasserie, as the main restaurant was closed for lunch. The food we had was very good and the staff very efficient and attentive. It was just a shame that me and my wife were the only two people in there eating, so it lacked atmosphere. I guess it is just the time of the year. Would eat there again however.
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