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Ashdown Park Hotel & Country Club

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Traveler (1018)
Room & Suite (213)
Videos (2)

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About

#1 of 1 hotels in Wych Cross
Location
4.8
Cleanliness
4.6
Service
4.4
Value
3.9
Surrounded by the Ashdown Forest, which according to the famous children’s author, A. A. Milne, is the woodland that inspired his Winnie The Pooh stories, the Ashdown Park Hotel and Country Club offers the heights of luxury in the heart of East Sussex.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Highchairs available
Electric vehicle charging station
Valet parking
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Picnic area
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, French
2,857Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
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Dawn S wrote a review Apr 14
Cheshire, United Kingdom6 contributions1 helpful vote
Exceptional service , food and property. We absolutely loved every minute. Room exceeded our expectations, supersonic bathrobes and Morton brown toiletries. Staff couldn’t have been more professional or nicer, food quality 5 ⭐️⭐️⭐️⭐️⭐️ We will be back thank you !
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gary T wrote a review Aug 2022
St Leonards, United Kingdom6 contributions10 helpful votes
Hotel's Favorite
Excellent night's stay for me and my wife's 7th Wedding anniversary and what a beautiful place very clean all staff friendly and all knew that it was our anniversary from the moment we arrived to check in we were treated to Happy Anniversary from reception staff and from then everybody from waiting staff to the chef saying happy anniversary to us and making our day very special they organised us an upgrade to a king-size bed which was so comfortable for both us!Had a dinner and breakfast booked for us in the Anderida restaurant was so nice hot nice food,wonderful waiting staff lots of complimentary offerings while waiting for our main course!Excellent clean grounds to walk round which we did our fair share of!The country club was excellent we thoroughly enjoyed the use of the hot tub and the swimming pool!Our room was out of this world so spacious and comfortable Excellent bathroom cannot fault the place excellent will definitely be returning 10 star hotel again thank you for making our day so special
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded Aug 15, 2022
Dear Guest, Thank you for choosing Ashdown Park Hotel & Country Club for your Wedding Anniversary celebrations and we are thrilled you both enjoyed a memorable stay. We look forward to welcoming you again in the future and in the meantime, your kind comments will be shared with the team. With regards, Ben Booker, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mini_Manchester_12 wrote a review Apr 6
Manchester18 contributions3 helpful votes
The windows in our room did notshut properly and one of the radiators did not trun on. We notified concierge. Someone came and said they will let maintenance know about windows and said that have now turned on the radiator. We ordered some room service and waited for the room to get warmer. However, it got colder as it got darker. The radiator did not switch on. So we made another call or two and asked for our room to be changed as it was getting colder and draft coming through window too. A more senior assistant brought an electric heater and said he will look into changing our room. By now it had been a few hours. I was breastfeeding under blackets. We were still wearing boots and in outdoor clothes. We were all cold and uncomfortable, not settled in the room and waiting. It was quite later and pass the kids bed time when we were told we are getting a new room in the main buidling. So we packed again, dressed the already sleepy kids up in their jackets as it was cold outside and 30 min later or so were shown to our new room. The new room was better. Not exactly warm and the first day of our stay was already over. Kids settled in very late. We finally slept and hoped for a better morning. It was completely frustrating to say the least. We didn't even have time to think about using the swimming pool the following morning for instance or use the bath. It was pure torture to sit in warm clothing waiting to be rescued and stressed about our 3 month old's health and not using the shower or bath due to the cold. This was not our first stay at the hotet but first with our children. It was a nightmare. The morning was a bit better but we were already too tired from the night before. We recently found the time and wrote to the request a complete refund and an apology. To our complete disbelief we were told our version of events are different to those of staff and no refund. We travel alot and have never experienced such service and been called a liar on top of that. I would stay away from this hotel especially in the colder months and of you have a young family.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Stay away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 6 days ago
Dear Guest It is unfortunate that recollections differ on this occasion, which unfortunately was not helped by you waiting 3 months after your stay to make contact with me. My offered recompense for the inconvenience of moving from your initial bedroom still stands should you decide to accept it. With regards Ben Booker, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom H wrote a review Mar 2024
Redhill, United Kingdom11 contributions
Have been coming to the hotel for last 18 years, having visited for a wedding fair and booked our reception at the hotel a few weeks later. My daughter wanted to spend a night at the hotel as part of her 16th Birthday celebrations. Upon booking the stay, I informed the hotel that it was my daughters birthday, from the moment she arrived they made her feel very special, birthday wishes from the staff and an upgrade. Thank you to all the staff and look forward to many more visits.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 6 days ago
Dear Guest Thank you for taking the time to provide your feedback following your recent visit to Ashdown Park Hotel and Country Club and I am delighted to read that you had an enjoyable stay and that we were able to help make your daughter's birthday so special. Your kind comments are most appreciated and have been shared with the team. We hope to see you again soon. With regards, Ben Booker, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FrenchieMummy wrote a review Mar 2024
Ashford, United Kingdom409 contributions41 helpful votes
+1
More details and family-friendly reviews on my blog 'The Frenchie Mummy' and on Instagram @thefrenchiemummy. So Google it and have a look there too. Merci! We love so much this hotel. We have been many times and it never disappoint. My mother in law got married there and we try to come every year. This time around, we stayed overnight and it could have not been more magical. Our suite was absolutely gorgeous and we loved going to the pool too. The breakfast was varied and delicious. Even the rain did not put a damper on it and it was so beautiful to see some deers walking freely in the estate. I can't wait to come back hopefully with some sunshine next time. Lovely place if you want a treat and very family-friendly too!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 6 days ago
Dear Reviewer Thank you for taking the time to provide such wonderful feedback following your recent visit to Ashdown Park Hotel and Country Club. I am delighted to read that you had such an enjoyable stay. Your kind comments are most appreciated and have been shared with the team. We hope to see you again soon. With regards, Ben Booker, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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steve b wrote a review Mar 2024
Steyning, United Kingdom97 contributions54 helpful votes
Imposing looking hotel in a lovely location. We had a very comfortable junior suite at the top of a tower. Staff were very polite and efficient, the only let down being the restaurant. Beautifully laid out with the very welcomed addition of a piano player, unfortunately the food didn't live up to the ambiance. Soup that clearly wasn't home made and luke warm and a terrine that had been pre-plated and kept in a cold fridge which meant that the pancetta lardons were cold, greasy and hard. On the plus side the breakfast the following morning was one of the best that we've had including some top London hotels. We would stay in the hotel again but not eat in the restaurant.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 6 days ago
Dear Guest Thank you for taking the time to provide your feedback following your recent visit to Ashdown Park Hotel and Country Club and I am delighted to read that, overall, you had an enjoyable stay. I am sorry that you found dinner in the restaurant disappointing and your comments have been highlighted with the appropriate Manager. However, I am pleased to see that the same restaurant provided an excellent breakfast. Your kind comments about the staff are most appreciated and have been shared with the team. We hope to see you again soon. With regards, Ben Booker, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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darren s wrote a review Mar 2024
9 contributions3 helpful votes
Stayed there many times before and this was one of the worse visits, the room we had the windows would not close, we asked for bucket of ice for room which never arrived but was given a complimentary drink. My main issue they put a service charge of 18 pound on top of meal which I think is extortionate. Spa lovely but not the best visit imo
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 5 weeks ago
Dear Guest Thank you for taking the trouble to leave your feedback following your recent visit to us. I am sorry to read that on this occasion you were disappointed. I do wonder whether you let Reception know about the windows not closing as they would have moved you immediately to another room. Regarding the service charge, I am sorry you feel it is too much. We have this in place in line with what is fast becoming the industry standard as its regarded by many as easier for the guest so there is no ambiguity over what should or shouldn’t be added as a gratuity, However, the team will also always take this off without question if requested to do so. Nevertheless, I do hope we can welcome you back soon. Kind regards Ben Booker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert W wrote a review Mar 2024
2 contributions
Country side beautiful countryside hotel.It was my birthday treat . Staff are very professional and friendly specially Beatrice ( spa). Very relaxing environment . Pool is nice and not very crowded ..I had a really good time.I will definitely go there again.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 5 weeks ago
Dear Guest Thank you for taking the time to provide such wonderful feedback following your recent visit to Ashdown Park Hotel and Country Club and I am delighted to read that your birthday treat with us was so enjoyable. Your kind comments are most appreciated and will be shared with the team. We look forward to seeing you again soon. With regards, Ben Booker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Birchwood1975 wrote a review Mar 2024
1 contribution1 helpful vote
Booked a table for 1:30pm, arrived in the bar at 1:10pm and was told our table would be ready in 20 minutes. We sat at a table and were offered a drink. Had our drinks and after 45 minutes still waited for our table. No offer of another drink or an update as to when the table would be ready. We were offered the menus to browse though, after sitting there for now an hour with only being offered one drink when we first walked in, we asked how long it would be as no one had apologised for the delay or even asked us if we would like another drink – a missed opportunity to upsell !! We were then finally showed to our table – it was a table set for 6 when we were a 4 ! After sitting there for 5 minutes expecting some surprise guests to arrive the waiter came over and asked if we were still waiting for another two guests to arrive – we told them we were a table of 4. We were then moved to another table for just the 4 of us. Upon sitting down they finally took our order. Starters came, two of us had the soup of the day, the waitress wasn’t the best to serve the soup as it had spilt all over the bowl and the saucer under it. Another waiter did apologise for the mess. Also for a four star hotel you don't expect to see a waitress wearing pink and white sketcher trainers. All our table ordered the beef roast dinner, four plates arrived, and one was pork, we explained that we had all ordered the same, so three of us sat there with our beef dinners with the silver lids on, my husband said to the waiter we may as well start as they would get cold, the waiter said the missing beef would be 5 minutes. The beef arrived and to be fair the food was superb. All in all the service was horrendous … similar to Faulty Towers … the only saving grace was the food was superb !
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 5 weeks ago
Dear Guest Thank you very much for your feedback. I am very disappointed and sorry that the service was not up to our normal high standard on the day of your visit and please be assured that your comments have been passed to the Restaurant Manager for his attention and action. I am pleased to read however that you enjoyed the food and hope that your overall experience has not put you off visiting us again. We hope to welcome you back again soon. Kind regards Ben Booker
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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D0dge51 wrote a review Mar 2024
Eastbourne, United Kingdom705 contributions310 helpful votes
My wife and I spent 2 nights at this hotel and the surroundings are absolutely beautiful. The room was comfortable, spacious & the food was excellent and the staff attentive, professional, helpful and personable. Would not hesitate to recommend a stay here.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Ben Booker, General Manager at Ashdown Park Hotel & Country Club
Responded 5 weeks ago
Dear Guest Thank you for taking the time to provide your feedback following your recent visit to Ashdown Park Hotel and Country Club and I am delighted to read that you had an enjoyable stay. Your kind comments are most appreciated and will be shared with the team. We hope to see you again soon. With regards, Ben Booker, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$235 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ashdown park hotel and country club
LOCATION
United KingdomEnglandEast SussexWych Cross
NUMBER OF ROOMS
106
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ASHDOWN PARK HOTEL & COUNTRY CLUB $200 ($̶5̶7̶7̶) - Updated 2024 Prices & Reviews - East Sussex/Wych Cross

Frequently Asked Questions about Ashdown Park Hotel & Country Club
Which popular attractions are close to Ashdown Park Hotel & Country Club?
Nearby attractions include Standen (3.4 miles), Pooh Corner (3.6 miles), and Ashdown Forest (1.1 miles).
What are some of the property amenities at Ashdown Park Hotel & Country Club?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Ashdown Park Hotel & Country Club?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ashdown Park Hotel & Country Club?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Ashdown Park Hotel & Country Club?
Conveniently located restaurants include Thai Time @ Forest Row, Hux Burgers, and Gravetye Manor.
Are there opportunities to exercise at Ashdown Park Hotel & Country Club?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Ashdown Park Hotel & Country Club located near the city center?
Yes, it is 0.7 miles away from the center of Wych Cross.
Are any cleaning services offered at Ashdown Park Hotel & Country Club?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ashdown Park Hotel & Country Club?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ashdown Park Hotel & Country Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ashdown Park Hotel & Country Club?
The staff speaks multiple languages, including English and French.