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The Roebuck Hotel

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The Roebuck Hotel
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436 Reviews from our TripAdvisor Community

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Showing 430: English reviews
London
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night in September on a business trip. Had room 301 which is a twin room to myself. It is at the back of the hotel overlooking the overflow car park & surrounding countryside. The room was very quiet. Bed nice & comfy. Nice to have tea & coffee making facilities in the room & nice big... More 

Helpful?
Thank saz_haras
Dover, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed many times over the years and have not once had cause for complaint. The staff always look after us well and we enjoy their company. Parts of the public areas are old worldy but this is in keeping with the age of the building and it would destroy the overall appearance to change them. The bedrooms are... More 

Helpful?
Thank Tony C
Macclesfield
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

In a world of hotels offering corporate identity and homogeneous standardisation, the Roebuck is an oasis of delightful, warm, welcoming, 'old times', charm. The people that dealt with me treated me like a real person instead of delivering the standard 'customer service orientated responses'. The pleasant and comfortable rooms are set in tranquil grounds and I was offered a room... More 

Helpful?
Thank Martyn R
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear Martyn R, Thank you very much for your kind review ( I think is the nicest review we had on Trip ), it has been a pleasure to have you with us and we look forward to your next visit. Kind Regards, Valentina Tuca More 

Greater London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff and service reasonably good. The bedrooms and and public areas are a little tired/musty/tired. The food was good value and not spiteful in price nor was the wine. I think with a good clean and a touch of paint then this hotel would receive a better rating.

Helpful?
Thank Philip B
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear Philip B, Thank you very much for your review and for such constructive comments. We are planning a full refurbishment next year at the hotel which I am sure will address these issues. We look forward to your next visit. Kind Regards, Valentina Tuca More 

Cardiff, United Kingdom
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visit the Roebuck regularly and it gets better every time. The staff are welcoming, attentive and friendly. The room is spacious and clean with tea/coffee making facilities and biscuits. The bed is comfortable and the shower has to be the most powerful I have ever used. Varied bar menu at reasonable cost. Portions are generous, food is presented well.... More 

Helpful?
2 Thank Sarah S
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear Sarah S, Wow, what a nice review. Is always a pleasure to have you with us and we look forward to your next visit. Kind Regards, Valentina Tuca More 

Brough, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived on a hot Thursday evening. Rooms were ready for us. Slightly tired looking but spotlessly clean. No aircon but able to open windows to catch a breeze. Staff all very helpful, especially in the dining room at breakfast. Waitress remembered our drinks preferences and toast preferences, which was a nice touch. Breakfast freshly cooked and plentiful. Tried eating in... More 

Helpful?
Thank ChristineGee54
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear ChristineGee54, Thank you for taking the time to write a review on our hotel. We are pleased to hear you had a good stay with us and we look forward to your next visit. Kind Regards, Valentina Tuca More 

Newquay, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked here for a nights stay. Tried to call the hotel before hand to help us with or booking. The staff were so so so rude, they did not care about anything except having our money in their bank. I am truly disgusted about the difference in treatment before and after taking my near £400. Can't say I have been... More 

Helpful?
Thank BJ8990
Gillingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly and attentive staff. Clean comfortable room and good location for visiting local attractions. Good selection on the breakfast menu and meals in the restaurant were reasonably priced. Overall good value for money.

Helpful?
3 Thank paulgardner33
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear paulgardner33, Thank you so much for your review on our hotel. We are pleased to hear you had a good stay with us and we look forward to welcoming you again soon. Kind Regards, Valentina Tuca More 

Surrey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2016 via mobile

Really nice food, cheap and cheerful. Nice big portions also! A little more attention from staff would have been nice but you get what you pay for I guess. Peaceful place and garden is big food outside eating! Lots of nice places to walk nearby through the forest and surrounding areas.

Helpful?
1 Thank MichaJP
morgandog1, General Manager at The Roebuck Hotel, responded to this review

Dear MichaJP, Thank you very much for taking the time to write a review on our hotel and we look forward to welcoming you again. Kind Regards, Valentina Tuca More 

Horsham, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

I wish to thank sincerely the wonderful staff at The Roebuck Hotel for their care and thoughtfulness. This applied not only for my daughter for her wedding but the whole stay for us all was made special by the caring staff. The pre-wedding evening meal was great and breakfast each morning very satisfactory. Thank you all

Helpful?
1 Thank Maggie W
morgandog1, Front Office Manager at The Roebuck Hotel, responded to this review

Dear Maggie W, Thank you very much for your review. We are so pleased to hear your experience with us was enjoyable, it has been a pleasure to have you with us and we look forward to your next visit. Kind Regards, Valentina Tuca More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Banquet Room
  • Conference Facilities

Additional Information about The Roebuck Hotel

Address: Wych Cross 1, Forest Row RH18 5JL, England
Location: United Kingdom > England > East Sussex > Forest Row
Price Range: $76 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Roebuck Hotel 3*
Number of rooms: 28
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Also Known As:
The Roebuck Hotel Forest Row, East Sussex
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