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The Swan

68 reviews
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Traveler (48)
Room & Suite (26)
Dining (21)
Overview
  • Excellent59%
  • Very good23%
  • Average14%
  • Poor4%
  • Terrible0%
Travelers talk about
“tap room”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (68)Write a Review
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39
16
10
3
0
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LanguageEnglish
39
16
10
3
0
Show reviews that mention
All reviewstap roomteething problemsnespresso machinetasting menufront of houseroom restaurantgreat refurbmain dining roomturn down serviceindividual dishestotal transformationreally enjoyed our mealcomplimentary bottlebeautiful hotelsuperb bathroomgreat wine listsash windows
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1 - 5 of 68 reviews
Reviewed 3 days ago

Yes ! It was a great shame about the food because the hotel rooms are beautifully refurbished and the hotel atmosphere is relaxing and very welcoming. We stayed in rooms 9 & 10 which are beautifully appointed however as other writers have pointed out, these...More

4  Thank 108alistairj
Reviewed 3 days ago via mobile

Stayed at the newly made over Swan Hotel, lovely decor and rooms, however since our last visit the restaurant I feel has lost its edge, no fine dining, a random menu, which included Ham, Egg and Chips and Burgers on the menu at vastly inflated...More

2  Thank Jean T
Response from AdnamsSouthwold, Manager at The SwanResponded 2 days ago

Thank you for your review. As returning customers, we really appreciate your feedback on the changes we have made based on customer feedback. We will pass your review on to the Restaurant manager to raise with his team. We look forward to welcoming you back...More

Reviewed 3 days ago

We have just returned from a two night stay in this excellent hotel. We were in room 20 which was very large and comfortable with a lovely view over the towns market place and a sea view over the roof tops as a bonus! The...More

Thank Peter M
Response from AdnamsSouthwold, Manager at The SwanResponded 2 days ago

Thank you for your lovely review. We are delighted to read that you enjoyed your room and felt our staff were friendly and helpful during your stay. We look forward to welcoming you back to The Swan soon.

Reviewed 5 days ago

We stayed for 3 nights in room 9 (a "fabulous" room). Our initial disappointment that this room has a view of the car park, improved on closer inspection. Room 9 is dual aspect, as well as the car park, there is a perfect view of...More

2  Thank Simonwillcox
Response from AdnamsSouthwold, Manager at The SwanResponded 3 days ago

Thank you very much for your lovely review. We are delighted that you have discovered Southwold and had a enjoyable stay with us. We will certainly pass all your feedback on the team as they pride themselves on being friendly and attentive to our guests....More

Reviewed 1 week ago via mobile

Just returned from our one night stay ‘Taste of Adnams’, which was fabulous. The room was lovely, plenty of pillows on the bed and great facilities in the room. Breakfast was delicious. Loved our complimentary Adnams goodie bag! Cocktail making with Jess was great fun...More

3  Thank Nancy C
Response from AdnamsSouthwold, Manager at The SwanResponded 1 week ago

Thank you very much for your review. We're delighted that you enjoyed the full Adnams experience with us and we hope you will visit again soon.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free Internet
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Details
Price range
$276 - $552 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$276 - $552 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (48)
Room & Suite (26)
Dining (21)
Questions & Answers
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Christina D
November 28, 2017|
AnswerShow all 2 answers
Response from bathgirl52 | Reviewed this property |
Posting a review requires you to fill in what you were doing and travelling with family was the only option. There was no choice for live here
0
Votes
Room Tips
"If you worried about early morning noise do not book a room to the rear of the hotel"
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"Can only comment on room 20 which is excellent"
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"We were upgraded but all of the rooms look amazing"
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"front overlooking the square"
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