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Suffolk Sands Holiday Park - Park Holidays UK

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Suffolk Sands Holiday Park - Park Holidays UK
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
March, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Booked a 'Gold Plus' caravan for long weekend break here, and you use the facilities at their sister site 3/4 of a mile away. The caravan was poor to say the least. Website states Gold caravans have double glazing, central heating, new mattresses and extra luxury. This 'pig-pen' had none of those items and when I complained in the reception... More 

Helpful?
Thank Andy M
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a fab weeks holiday at Suffolk Sands holiday park all staff are very welcoming and friendly. From the minute you enter the site. The gold caravan we had was lovely this is the 3rd time we have been back and we have rebooked for next year. If you are after a quiet site near to the beach you... More 

Helpful?
Thank Lorraine P
Cambridge, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We had an enjoyable four night stay in Suffolk sands. The park is sited very near the beach which was ideal for early morning swims. The caravan was warm and clean and well equipped. We booked for six but were only three. It would be a bit of a squeeze for six. The staff were helpful and welcoming. It was... More 

Helpful?
Thank lauraturvill
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to write your lovely review of Suffolk Sands Holiday Park. It is always great to hear when a guest has enjoyed their stay and that you received the high standards and service we strive to deliver. I have passed all of your feedback onto my team and we all hope to see you again... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am so very very sad to have had the worst experience at this holiday camp with Park Holidays company. We turnt up, found out we were missing bedding!! We phoned up at 3pm was promised bedding - none arrived! We phoned up 4pm was told noone passed on that message and was promised bedding - none arrived! We phoned... More 

Helpful?
1 Thank Rawride07
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for writing your review. I am sorry your holiday didn't meet your expectations, as this is a review site and not a way of dealing with complaints, please contact our customer support team who will be able to help guide you through the process. I will be able to deal with this better for you as i cannot... More 

Somerset, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Caravan was smelly, dirty, damp, old and by far the most disgusting caravan ever. We didn't stay, went home ! Site inviting on the outside approach with well looked after vans but a dump in the centre.

Helpful?
3 Thank Angela82013
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for writing your review. I am sorry your holiday didn't meet your expectations, as this is a review site and not a way of dealing with complaints, please contact our customer support team who will be able to help guide you through the process. I will be able to deal with this better for you as i cannot... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What you see on the website and pay for is not what you get, the place is surrounded from the outside by lovely caravans and once in you then discover the slum. We booked a silver caravan with 3 rooms and we basically found rubbish in every drawer, the only thing the cleaners done before we came was to hoover... More 

Helpful?
3 Thank Diana R
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for writing your review. I am sorry your holiday didn't meet your expectations, as this is a review site and not a way of dealing with complaints, please contact our customer support team who will be able to help guide you through the process. I will be able to deal with this better for you as i cannot... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Well , If your looking for a no riff raff holiday then Felixstowe is the place for you! But is park holidays Suffolk Sands the place to spend it also? In short NO, Had we both looked at these reviews we would never of booked, our brief stay lasted one night , We arrived on site it looked ok, the... More 

Helpful?
Thank ChrisEJ60
Wellingborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked 4 nights away at the holiday park with other family members (2 caravans)... and left after one night as we did not want to clean up after other guests. Park itself run down, caravans not clean (including plates/saucepans/cutlery). Will not be staying again as even after our partial refund we have still lost out.

Helpful?
3 Thank Rhia T
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for writing your review. I am sorry your holiday didn't meet your expectations, as this is a review site and not a way of dealing with complaints, please contact our customer support team who will be able to help guide you through the process. I will be able to deal with this better for you as i cannot... More 

bedfordshire
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was really worried when I read some of the reviews but please don`t take any notice of them. Staff were really friendly. We had a gold plus caravan and it was really clean, lovely clean bedding. What a lovely place Felixstowe is especially Old Felixstowe and you can get fresh crabs there and there`s a lovely pub called The... More 

Helpful?
1 Thank nursesharon
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

We always advise our guests to judge us on their own merit and I'm glad you did this. I am so happy you found the team to be really friendly and your caravan to be of the high standard we endeavour to provide. I have to agree the ferry Boat Inn is a wonderful place to go, in fact i... More 

Northampton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

booked a silver plus3 caravan which was reasonably clean short on some utensils, 2 problems reported to reception toilet leaking which was dealt with the following day and two double bed slats missing which was,nt dealt with at all, other than that staff very polite and informative great location close to landgards fort and nature reserve and beaches, at these... More 

Helpful?
Thank stewart h
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review. I am pleased you enjoyed your stay here with us and that you found the location to be great. I am saddened to hear that your bed wasn't dealt with during your stay and will be investigation this with my team to ensure this doesn't happen again. I do hope this wont stop you visiting... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Services
  • Free Parking
Official Description (provided by the hotel)
A welcoming reception and beautifully landscaped grounds all just a stone’s throw from the sea ... more   less 

Additional Information about Suffolk Sands Holiday Park - Park Holidays UK

Address: Suffolk Sands Caravan Park Carr Road, Felixstowe IP11 2TS, England
Location: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Number of rooms: 150
Also Known As:
Suffolk Sands Holiday Park - Park Holidays UK Felixstowe
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