Infinity Blue Boutique Hotel & Spa
Infinity Blue Boutique Hotel & Spa
Dedalou 9, Hersonissos, Crete 70014 Greece
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About
4.5
#23 of 175 hotels in HersonissosLocation
4.7
Rooms
4.5
Value
4.5
Cleanliness
4.6
Service
4.6
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Infinity Blue Boutique Hotel & Spa is set on the sandy beach at Hersonissos, a resort on the northern coast of Crete. The hotel, which welcomes guests aged 16 and over, has gardens and trees around the pool, plus a spa where you can relax. The hotel's décor is minimal and Scandinavian in style. The buffet restaurant is on the top floor and has views out over Hersonissos and the bay of Malia. The hotel also has a restaurant right on the boardwalk, from where you can stroll, jog or cycle along the modern promenade that stretches the length of the resort. There are tavernas lining the walkway where you can stop for a drink. The center of the popular resort of Hersonissos is a short stroll away and has plenty of places to eat and drink. In the evening you'll find some of the liveliest nightlife on the island in the resort's bars and nightclubs, some of which stay open into the early hours. The resort has a variety of beaches, with the calmest waters to the sheltered west of the small port, and small coves with fine sand and rock formations to the east.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Pool
Free breakfast
Beach
Bicycle rental
Airport transportation
Wifi
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Hot tub
Adult pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Soundproof rooms
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Russian, German, Greek
Location
Dedalou 9, Hersonissos, Crete 70014 Greece
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
34 Restaurants
within 0.3 miles
Reviews
4.5
1,055 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime location close to beaches and local attractions, Infinity Blue Boutique Hotel & Spa is lauded by guests for its pristine rooms boasting modern conveniences and stunning sea vistas, particularly noting the comfort provided by their beds and balconies. The hotel's atmosphere is revered for its tranquil poolside ambiance and cultural offerings, including traditional music and dance.
While the dining experience is considered good value, some costs such as beach beds may be extra. Reviewers consistently commend the cleanliness, the top-notch amenities, and the exceptional service that contributes to a memorable stay.
Location
Convenient
Atmosphere
Cultural
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
We arrived early afternoon and after quick check in we went to our room, we paid extra for a full sea view but, unfortunately, our room looked onto another block of the hotel, only seeing the sea if you went to the end of the balcony. We went back to reception and asked for a room that we paid for. We were then showed another room which was far bigger with a smaller balcony in another block, the view was far better but I'm still not convinced it's what we paid for, we took the room, but had to wait for it to be cleaned.
We went for a short walk then returned and our room was ready. It had a double bed and a single and was really spacious. It had tea and coffee which was replenished when needed, iron and ironing board, free safety deposit safe, a television, a mini fridge and plenty of space to put away your clothes etc. The bathroom was spacious and there was a hand held shower as well as an overhead one. The only negative was that we found the bed and pillows hard and lumpy, resulting in a poor nights sleep.
We were half board and breakfasts were basically the same every morning, coffee was weak, omelettes were plain everyday and the cooked food was basically cold. The evening meals offered more choice, but over the two weeks the same food was offered. There is enough choice to suit most people but again most of the food was cold or warmish. The only hot food we had was soup and freshly made pizza. I noticed the food was kept on hot plates at only 4 or 5 degrees so obviously not hot, and you were putting your food onto cold and sometimes wet plates.
We had Greek dancing one night in the restaurant which meant a loss of some tables and it got really full at times.
The pool area had a bar serving drinks and snacks and there were plenty of sunbeds,
meaning that at whatever time you went you usually got one, although not always in the sun though. In this area there was also a small gym and a massage booth.
The hotel lacked an entertainment area and also a night time bar, also there were stray cats in the hotel, some drinking from the pool and others in the restaurant where guests were feeding them putting plates down on the floor, not very hygienic.
Overall, the hotel was clean and most of the staff were friendly and helpful, with a special mention to our room cleaner who kept our room spotless.
I've mentioned a few negatives but they can be simply rectified, like providing hot food and keeping cats out of the restaurant. The positives outnumber the negatives as it's in an ideal location and we would stay at the hotel again.
We went for a short walk then returned and our room was ready. It had a double bed and a single and was really spacious. It had tea and coffee which was replenished when needed, iron and ironing board, free safety deposit safe, a television, a mini fridge and plenty of space to put away your clothes etc. The bathroom was spacious and there was a hand held shower as well as an overhead one. The only negative was that we found the bed and pillows hard and lumpy, resulting in a poor nights sleep.
We were half board and breakfasts were basically the same every morning, coffee was weak, omelettes were plain everyday and the cooked food was basically cold. The evening meals offered more choice, but over the two weeks the same food was offered. There is enough choice to suit most people but again most of the food was cold or warmish. The only hot food we had was soup and freshly made pizza. I noticed the food was kept on hot plates at only 4 or 5 degrees so obviously not hot, and you were putting your food onto cold and sometimes wet plates.
We had Greek dancing one night in the restaurant which meant a loss of some tables and it got really full at times.
The pool area had a bar serving drinks and snacks and there were plenty of sunbeds,
meaning that at whatever time you went you usually got one, although not always in the sun though. In this area there was also a small gym and a massage booth.
The hotel lacked an entertainment area and also a night time bar, also there were stray cats in the hotel, some drinking from the pool and others in the restaurant where guests were feeding them putting plates down on the floor, not very hygienic.
Overall, the hotel was clean and most of the staff were friendly and helpful, with a special mention to our room cleaner who kept our room spotless.
I've mentioned a few negatives but they can be simply rectified, like providing hot food and keeping cats out of the restaurant. The positives outnumber the negatives as it's in an ideal location and we would stay at the hotel again.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikos Drakoulis Hersonissos Crete, General Manager at Infinity Blue Boutique Hotel & Spa
Responded Dec 21, 2021
Dear Nigel, Greetings from Infinity Blue Boutique Hotel and Spa! We would like to thank you for taking your valuable time and effort in order to share your feedback, as it enables us to measure and improve our performance to our guests and provide high level hospitality. Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. We value your kind patronage, I hope that you will provide us another opportunity to be of service to you and experience the gracious hospitality that we provide to our guests. King regards, Nikos Drakoulis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose Infinity Blue Hotel to celebrate my sister's 40th birthday. The staff were amazing, friendly, welcoming and lively. Our room was spectacular, originally booked 2 separate room for our family of 5 members. Upon check-in they offered us a suite. The suite was Amazing! With an massive balcony with a jacuzzi and shower. The suite was clean. Loved it. Would definitely stay again if visiting Crete. Would recommend staying half board, there breakfast and dinner range is 10/10 different selections for dinner every night and was really tasty and beverage selection was also good.
Thak you Infinity Blue Team ❤️
Thak you Infinity Blue Team ❤️
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Infinity Blue Hotel and Spa Hersonissos Crete, General Manager at Infinity Blue Boutique Hotel & Spa
Responded Dec 19, 2020
Dear Olga, Greetings from Infinity Blue Boutique Hotel & Spa! What an amazing 5 star review... It is a source of inspiration for us and we feel Blessed when we achieve what we try, Great Guest Satisfaction! Of course with great pleasure i will share your compliments to our team that during the strange season of 2020 reached Hight levels of guest satisfaction and offered to you the famous Cretan hospitality. We will be more than happy to see you back and i am sure that this will be very soon. Always at your disposal. King regards, Nikos Drakoulis, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Stayed here 6/10/22 for a week and what a great holiday. We had requested a twin room as it was a girlie holiday but on arrival we had a double room, however, this was rectified for us and we even got upgraded to a room with a Jacuzzi in the garden. :)
I cannot speak highly enough about this hotel it was far better than I anticipated.
The rooms were excellent & had good quality furnishings, finished to a lovely standard and had free AC, safe, iron & ironing board, tea, coffee & fruit teas, mini fridge.
The beds were super comfy with good quality linen. The shower was amazing in both rooms we had, far superior to any I have had in previous hotels.
The hotel was spotlessly clean and everything was of a high standard. The pool area & sunbeds were lovely and there was no fight for sunbeds! There are call buttons on the parasol if you are too chilled to walk to the poolside bar and want the order taken at your subbed and delivered to you.
A 2 minute walk gets you to the beach which is clean and sunbeds easily available.We paid 10 euros for 2 comfy beds and a parasol but there are some a little cheaper further up the beach but by using the ones in front of the hotel you have access to clean toilets and waiter service on the beach if you want it.
The food was great with lots of choice (the baklava was divine!) and the dining area is spotlessly clean. There is an option to eat in or out for breakfast or evening meal.
The hotel is very peaceful as it's adults only. It has a small gym and a spa area.
The hotel is a short walk from various bars and restaurants & the small harbour.
I can't finish the review without mentioning the staff who all do their best to make your stay a really enjoyable one. They work hard and always have a smile on their faces and are really lovely.
I would not hesitate to recommend this hotel and I would love to go back again and for a longer stay next time.
Thank you to all at Infinity Blue x
Alison
I cannot speak highly enough about this hotel it was far better than I anticipated.
The rooms were excellent & had good quality furnishings, finished to a lovely standard and had free AC, safe, iron & ironing board, tea, coffee & fruit teas, mini fridge.
The beds were super comfy with good quality linen. The shower was amazing in both rooms we had, far superior to any I have had in previous hotels.
The hotel was spotlessly clean and everything was of a high standard. The pool area & sunbeds were lovely and there was no fight for sunbeds! There are call buttons on the parasol if you are too chilled to walk to the poolside bar and want the order taken at your subbed and delivered to you.
A 2 minute walk gets you to the beach which is clean and sunbeds easily available.We paid 10 euros for 2 comfy beds and a parasol but there are some a little cheaper further up the beach but by using the ones in front of the hotel you have access to clean toilets and waiter service on the beach if you want it.
The food was great with lots of choice (the baklava was divine!) and the dining area is spotlessly clean. There is an option to eat in or out for breakfast or evening meal.
The hotel is very peaceful as it's adults only. It has a small gym and a spa area.
The hotel is a short walk from various bars and restaurants & the small harbour.
I can't finish the review without mentioning the staff who all do their best to make your stay a really enjoyable one. They work hard and always have a smile on their faces and are really lovely.
I would not hesitate to recommend this hotel and I would love to go back again and for a longer stay next time.
Thank you to all at Infinity Blue x
Alison
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded Oct 15, 2022
Dear Alison, Thank you for taking the time to write such a detailed comment about your experience with Infinity Blue Boutique Hotel and SPA. We are very happy that we were able to meet all your expectations regarding the hotel, we are happy that we won a special place in your heart. The entire hotel team works hard every day to reach these standards, and we are extremely happy that this is recognized by the guests. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide relaxing, clean and friendly accommodations. Regarding our meals, we are delighted to read that you found it very tasty and the variety of options on offer too. We only use local produce as our aim is for you to try the local recipes for yourself. We will be waiting for you again, to eat divine baklava, to enjoy the taste of Crete and for a lot of uniques moments with Infinity Blue Boutique Hotel and SPA. See you next time! Julia Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the positives, staff were friendly, bedrooms kept clean and tidy, massages fab and location to the beach perfect.
Slightly more negative, breakfast choice poor, with hot options often cold and coffee undrinkable. Staff friendly but service a bit slow.
We never used the pool area as there was much more breeze on the beach. Towels for sun beds were chargeable by the hotel, as were the loungers on the beach.
Should be categorised as 3 star - definitely masquerading as a 4 star.
Slightly more negative, breakfast choice poor, with hot options often cold and coffee undrinkable. Staff friendly but service a bit slow.
We never used the pool area as there was much more breeze on the beach. Towels for sun beds were chargeable by the hotel, as were the loungers on the beach.
Should be categorised as 3 star - definitely masquerading as a 4 star.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Infinity Blue Hotel and Spa Hersonissos Crete, General Manager at Infinity Blue Boutique Hotel & Spa
Responded Dec 19, 2020
Dear Sally, Greetings from Infinity Blue Boutique Hotel and Spa! We thank you for taking your time and effort to share your feedback on Trip advisor page, as it enables us to measure and improve our performance to our guests and provide high level hospitality. We are very happy to read that you found and rated very positive the Friendliness of our team, which is always trying to fulfil every guests request, the cleanliness and tidiness of your room, which was taking care by the housekeeping ladies during the strange, regarding the pandemic, season 2020 and the location of our hotel, which the best for any kind of holiday makers in Crete, since Hersonissos offers a lot of "things to do" and is also a great base if you wish to explore the island Please allow me share one observation regarding star category that you mentioned. It is very clear and recently rated, the 4 star category of Infinity Blue Boutique Hotel & Spa. We value your kind patronage, I hope that you will provide us another opportunity to be of service to you. King regards, Nikos Drakoulis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is just lovely, very clean with friendly staff. We were half board and the little buffet restaurant serving breakfast and evening meals had plenty of choice, was spotless and well staffed. The pool area is just perfect with lots of beds and chill out areas and even has waiter srvice. The pool isnt very nig but when its adult only is was just right. The private bech area was small and cute and again waiter service, there is a charge for the sun beds there though but worth it. We didnt have a meal in the al le carte restaurant but did have snacks and drinks from there which were nice and right on the beach front. Our room was partical sea view which is just what we got, sea view one side, mountains at the other but did over look some waste land, nice balcony area though. The room was very modern and claen and had everything you needed and was cleaned and fresh towels everyday. We didnt use the spa or gym but we did see them and the spa looked amazing. The area is perfect, nice an quite with a couple of shops and restuarants on the sea front, then just a 5 minute walk around the corner was the busy resort are with bechfront bars, restaurants and a main road full of shops. I highly recommend this hotel.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded May 23, 2022
Dear Nicki, We would like to thank you for taking your valuable time and effort in order to share your feedback, as it enables us to measure and improve our performance to our guests and provide high level hospitality. We are thrilled to hear that our effort to create an unforgettable vacation has been a success. We are glad that you have analyzed in detail the things that made your vacation a success, such as the food, the room, the location of the hotel, the service. Our team is doing the best in order to offer you an incredible experience and i would like to thank you for highlighting their work. We are very pleased that we have won your trust and it will be an honor to stay with us again in the future. Thank you! Best regards, Iulia Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and a friend stayed here for 5 nights after had been in Athens. We arrived early at about 8am but we’re able to use the facilities.
The first room we got showed to was a double but we had booked a twin. The girl from reception soon sorted this out for us and all of reception were always very helpful and friendly.
One thing I was very shocked about was having to pay €10 for a sunbed on the hotels private beach. Never have I been to a hotel that makes you pay for their sunbeds on the beach - that was a bit of a joke so we stayed by the pool for the most part as we thought that was ridiculous.
We were half board, the breakfast was nice but we got a bit bored of the dinner after 5 nights, it was the same every night so mix up at all. Nice but would have been good to have something other than chicken and salad every night!
One thing I did want to bring up was that there was a very rude manager always stomping around bossing his staff around and shouting at them in front of guests. Granted, I can’t speak Greek but you can tell by peoples body language and tone of voice. I think he might have been the F&B manager? The staff in the restaurant were young but I thought they were doing a good job especially as they seemed very understaffed but shouting at staff in front of guests is not professional nor is it going to motivate your staff. This is a huge reason for my 3 stars and not 4, he was very unprofessional and always looked grumpy stomping around the place. It would help his team a lot more if he did some work rather than shout and boss everyone around.
Other than that one manager and the 10€ beach beds, it was a lovely hotel and I would recommend.
The first room we got showed to was a double but we had booked a twin. The girl from reception soon sorted this out for us and all of reception were always very helpful and friendly.
One thing I was very shocked about was having to pay €10 for a sunbed on the hotels private beach. Never have I been to a hotel that makes you pay for their sunbeds on the beach - that was a bit of a joke so we stayed by the pool for the most part as we thought that was ridiculous.
We were half board, the breakfast was nice but we got a bit bored of the dinner after 5 nights, it was the same every night so mix up at all. Nice but would have been good to have something other than chicken and salad every night!
One thing I did want to bring up was that there was a very rude manager always stomping around bossing his staff around and shouting at them in front of guests. Granted, I can’t speak Greek but you can tell by peoples body language and tone of voice. I think he might have been the F&B manager? The staff in the restaurant were young but I thought they were doing a good job especially as they seemed very understaffed but shouting at staff in front of guests is not professional nor is it going to motivate your staff. This is a huge reason for my 3 stars and not 4, he was very unprofessional and always looked grumpy stomping around the place. It would help his team a lot more if he did some work rather than shout and boss everyone around.
Other than that one manager and the 10€ beach beds, it was a lovely hotel and I would recommend.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really delicious buffet. Nice staff really helpful with all our needs. Clean spacious rooms. For me bathroom cleanliness is really important and they did not disappoint amazing value for price. We had a jacuzzi inside our room and it was a great time (: the outside pool area looked like a great time for summer, was too cold for us to go in April (; I love a good unlimited breakfast dinner service and they did not disappoint! Great selection of fruit as well.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded May 11, 2022
Dear Camille, We would like to thank you for taking your valuable time and effort in order to share your feedback, as it enables us to measure and improve our performance to our guests and provide high level hospitality. What an amazing 5 star review... It is a source of inspiration for us and we feel Blessed when we achieve what we try, Great Guest Satisfaction! We are delighted to read that we reached your expectations at every level and that you really enjoyed every minute at Infinity Blue Boutiue Hotel & Spa. I was truly glad to see that you did enjoy your stay with, appreciating the hotel's exquisite amenities and the meals offered our buffet restaurant. We only use local produce as our aim is for you to try the local recipes for yourself. Glad that you enjoyed the facilities of our hotel and the private jacuzzi of your room, as for the cleanliness, since this is one of our most important priorities to make our guests feel at home. Our aim is to provide the best services to our guests and feedbacks like yours make us happy and gives us the motivation to try more in order to improve ourselves and services. It will be an honor to stay with us again in the future. Best regards, Iulia Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First holiday abroad in over ten years and we plumped for this hotel after reading many reviews. Loved it.
The hotel is about two minutes walk from the beach, has a good buffet style restaurant with a wide selection of food, changing day to day. Greek music and dancing is put on each Tuesday here and is very entertaining
The hotel is kept very clean and tidy and there is a luscious sun bed and pool area with a cocktail bar. There is a small ‘hump-back’ bridge here over the pool which may be difficult to cross if you aren’t too steady on your feet as it’s steep getting on and off.
I can not praise the staff at this hotel enough. They are outstanding! Friendly, helpful and happy to help you with any question or issue you may have. We had a small problem with the room lock and another with the spa bath - both of which were sorted immediately. Excellent.
The beach near this lovely venue has an array of bars, restaurants and convenience stores and it’s a short walk to the town centre. You can arrange boat excursions and other trips from the hotel liaison or a local business.
One of the best hotels we’ve ever stayed in and we’d definitely go back if we returned to Crete.
The hotel is about two minutes walk from the beach, has a good buffet style restaurant with a wide selection of food, changing day to day. Greek music and dancing is put on each Tuesday here and is very entertaining
The hotel is kept very clean and tidy and there is a luscious sun bed and pool area with a cocktail bar. There is a small ‘hump-back’ bridge here over the pool which may be difficult to cross if you aren’t too steady on your feet as it’s steep getting on and off.
I can not praise the staff at this hotel enough. They are outstanding! Friendly, helpful and happy to help you with any question or issue you may have. We had a small problem with the room lock and another with the spa bath - both of which were sorted immediately. Excellent.
The beach near this lovely venue has an array of bars, restaurants and convenience stores and it’s a short walk to the town centre. You can arrange boat excursions and other trips from the hotel liaison or a local business.
One of the best hotels we’ve ever stayed in and we’d definitely go back if we returned to Crete.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Love coffee? Bring your Aeropress.
Try the beach cocktail and snack bars to get a taste of Crete.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded Jun 21, 2022
Dera Simon, We would like to thank you for taking your valuable time and effort in order to share your feedback, as it enables us to measure and improve our performance to our guests and provide high level hospitality. Your 5 star review it"s a source of inspiration for us and we feel blessed when we achieve what we try, Great Guest Satisfaction! We are very happy that after so many years you had a successful holiday here in Crete and that we were the ones who contributed to it. As about the location of Infinity Blue Boutique Hotel & Spa, Hersonissos is the most famous destination of Crete, and offers plenty of activities around for any taste. I was truly glad to see that you did enjoy your stay with, appreciating the hotel's exquisite amenities and the meals offered our buffet restaurant. We only use local produce as our aim is for you to try the local recipes for yourself. Our team is doing the best in order to offer you an incredible experience and i would like to thank you for highlighting their work! It will be an honor to stay with us again at your next trip in Crete. Best Regards, Iulia Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a honest review from seasoned travellers.
We normally use 4,5,6 star hotels infinitely blue is a 4star Greek hotel , modern and clean .
Positives :
Friendly Staff .. George the pool barman hats off to you mate , hard working and very attentive.
We stayed B&B , Breakfast was superb, hot or cold catered for all tastes.
Pool area generally quiet, plenty of comfortable sun beds in a nice setting.
Bad Points :
Our room was partial sea view, small but adequate but not enough storage space for two people . We were on the 3rd floor unfortunately that would mean not cleaned before 4pm. The bathroom really let the accommodation down for a modern hotel. Cracks in the shower tiles and what I can only describe as a cheep £5 Amazon plastic shower head accompanied with a plastic shower curtain that attaches itself to you when turning … water everywhere,something I would expect in a 2 star Blackpool hotel … not good enough and certainly not 4 star standard.
I had an issue with the kettle.. most kettles turn themselves off when boiled, this one didn’t. I reported this and the receptionist had a look and said “why don’t you just turn it off” Really!! Health & Safety Lady … anyhow it was replaced with a nice new pink one … the faulty kettle left in the room the whole week and not thrown out. I would not be surprised if it was still there .
Our flight back was not until midnight but check out is 11am we asked several times if we could pay to keep the room on until 6pm. Was told no as the hotel was fully booked but could keep the room until 1pm … poor very poor . Never had this problem before ever . Having googled rooms to book on our final day there were plenty of vacancies and when you think our room was never cleaned before 4pm and other rooms later it makes you wonder … maybe because I complained about the Kettle, who knows.
Won’t be going back.
More suited for the Man Bag brigade.
We normally use 4,5,6 star hotels infinitely blue is a 4star Greek hotel , modern and clean .
Positives :
Friendly Staff .. George the pool barman hats off to you mate , hard working and very attentive.
We stayed B&B , Breakfast was superb, hot or cold catered for all tastes.
Pool area generally quiet, plenty of comfortable sun beds in a nice setting.
Bad Points :
Our room was partial sea view, small but adequate but not enough storage space for two people . We were on the 3rd floor unfortunately that would mean not cleaned before 4pm. The bathroom really let the accommodation down for a modern hotel. Cracks in the shower tiles and what I can only describe as a cheep £5 Amazon plastic shower head accompanied with a plastic shower curtain that attaches itself to you when turning … water everywhere,something I would expect in a 2 star Blackpool hotel … not good enough and certainly not 4 star standard.
I had an issue with the kettle.. most kettles turn themselves off when boiled, this one didn’t. I reported this and the receptionist had a look and said “why don’t you just turn it off” Really!! Health & Safety Lady … anyhow it was replaced with a nice new pink one … the faulty kettle left in the room the whole week and not thrown out. I would not be surprised if it was still there .
Our flight back was not until midnight but check out is 11am we asked several times if we could pay to keep the room on until 6pm. Was told no as the hotel was fully booked but could keep the room until 1pm … poor very poor . Never had this problem before ever . Having googled rooms to book on our final day there were plenty of vacancies and when you think our room was never cleaned before 4pm and other rooms later it makes you wonder … maybe because I complained about the Kettle, who knows.
Won’t be going back.
More suited for the Man Bag brigade.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
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I am staying at Infinity Blue now, I have stayed here twice before, but I have never seen it this busy, lots of younger guests, groups of young men in the pool, I was worried it was going to be very noisy & yes it is, but it’s happy noise, lovely to see them enjoying themselves. I did worry about noise at night when we were in our room, but didn’t need to worry could not hear a thing, I had asked for a quiet room in the block facing the pool, my husband has only just been allowed to travel after being seriously ill for the last 2 years & needs to be able to rest, thank you to Nikos & Georgia they must have been thinking not another email from this woman! They sorted us a room in the requested block, second floor corner room with a pool & sea view, our room is immaculately clean, as is all the hotel, comfy bed, coffee & tea, fridge, iron & ironing board, the bathroom is a good size with a great shower, lots of toiletries & big fluffy towels, we are bed & breakfast, great choice of hot & cold food, lovely dinning area, friendly staff.
I would always choose Infinity Blue when visiting Crete, lovely hotel, great location, beach, bars, restaurants, shops, all close to the hotel, the best thing about this hotel is the staff, always friendly, so helpful.
Once again thank you to Nikos & Georgia for making our holiday perfect!
I would always choose Infinity Blue when visiting Crete, lovely hotel, great location, beach, bars, restaurants, shops, all close to the hotel, the best thing about this hotel is the staff, always friendly, so helpful.
Once again thank you to Nikos & Georgia for making our holiday perfect!
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded Aug 26, 2021
Dear Wendy, Greetings From Infinity Blue Boutique Hotel & Spa! Thank you for your time in order to share your great experience with us. Our aim is to impress our guests with an ultimate level of hospitality and to make them feel "home away from home". Also, thank you for complimenting us for the cleanliness, since this is one of our most important priorities to make our guests feel at home and especially this period in a healthy environment. We are pleased to read that you found our Breakfast very tasty and the variety also of the options offered. We use only local products since our aim is to taste for yourself local receipts. Furthermore, I am really glad to see that we reached your expectations at every level, and I will definitely share your compliments with the entire staff as they are our greatest pride, and I am sure they will love reading your review. It will be an honor to stay with us again in the future.. Kind regards, Melina Neonaki Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tony H asked a question Sep 2023
North East England, United Kingdom174 contributions122 helpful votesHi, I would like to know if the hotel provides shampoo and shower gel in the bathrooms, I read that some hotels have stopped providing these items. We are arriving there in about 2 weeks and it seems daft to carry extra shampoo etc if it is already provided.
Thanks in advance
In our room there was am olive oil based soap dispenser at the shower and basin. It was a very nice product
I did not use the spa service, but a 10-minute massage is included in the price I paid
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"The staff is super friendly, location is nice and on the beach. Totally recommended "Read full review
"Go half board, evening meals excellent. Great time to go in October, hotel still very busy but the resort itself was quietening down. "Read full review
"You will pay for the water at dinner. Remember to sign out of netflix or YouTube before you leave."Read full review
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PRICE RANGE
$53 - $160 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
137
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingINFINITY BLUE BOUTIQUE HOTEL & SPA - Updated 2024
Frequently Asked Questions about Infinity Blue Boutique Hotel & Spa
Which popular attractions are close to Infinity Blue Boutique Hotel & Spa?
Nearby attractions include Cameo (0.3 miles), Havana Club (0.1 miles), and Voss Furs (0.3 miles).
What are some of the property amenities at Infinity Blue Boutique Hotel & Spa?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Infinity Blue Boutique Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Infinity Blue Boutique Hotel & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Infinity Blue Boutique Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Infinity Blue Boutique Hotel & Spa?
Conveniently located restaurants include Port Cafe, Mythos, and Zaeri.
Are there opportunities to exercise at Infinity Blue Boutique Hotel & Spa?
Yes, guests have access to a pool, a sauna, and fitness classes during their stay.
Does Infinity Blue Boutique Hotel & Spa have airport transportation?
Yes, Infinity Blue Boutique Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Infinity Blue Boutique Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Infinity Blue Boutique Hotel & Spa?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Infinity Blue Boutique Hotel & Spa?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (7.6 miles).