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Beachfront, Hersonissos, Crete 700 14 Greece
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Traveler (517)
Pool & Beach (130)
Room & Suite (43)

About

#160 of 197 hotels in Hersonissos
Location
4.2
Cleanliness
3.2
Service
3.2
Value
3.2

Welcome to Eri Beach & Village, your Hersonissos “home away from home.” Eri Beach & Village aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

While staying at Eri Beach Hersonissos, visitors can check out Roman Fountain (1.0 mi), which is a popular Hersonissos attraction.

You’ll enjoy relaxing rooms that offer a refrigerator and air conditioning, and you can stay connected during your stay as Eri Beach Hersonissos offers guests public wifi.

Plus, Eri Beach Creta offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While you’re here, be sure to check out some of the pubs, including White Lion, DownTown Bar, and Brasserie Leidseplein, all of which are a short distance from Eri Beach Hotel.

Plus, during your trip, don't forget to check out an art gallery, such as Maria Sanoudaki Ceramic - Art Studio.

Eri Beach & Village puts the best of Hersonissos at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Public wifi
Pool
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Water park
Airport transportation
Baggage storage
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Russian, Greek

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
14Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
380Reviews50Q+A18Room tips
Traveler rating
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  • 62
  • 61
  • 106
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M Ayo J wrote a review Oct 2022
2 contributions
+1
This hotel is very poorly managed by very rude people who have no regard for customer service. I tried to give this hotel the benefit if the doubt but I'm afraid the negative reviews are true. If you have the money to go elsewhere I would. The red headed older lady is very rude and the barman made u feel like u were being greedy having the crappy drinks they provided. The hotel was like a ghost town in the evening as there was no entertainment. A little disco in the bar you have to buy drinks for half an hour and a kids club that opens when it feels like. The bar where the actual drinks are served has nothing. There was a few machines that entertained the kids a bit but they got shipped into a lorry while we were there. They were literally closing the hotel up before our eyes. There was table tennis but the ball was kept in reception which was a fair distance. The one evening the ball broke and when the kids tried to get a new one the red headed receptionist sternly said no ping long til Tomorow. People were walking around bored stiff and obviously chose to go out of the complex. The food was extremely repetitive and my children are not fussy but lived on chip sandwiches. Not a chicken nugget in site. The burgers and pizza were awful and it felt like they were filling the trays up with anything they could find. The one morning they had carrots for breakfast. The first day arrived I saw a little baby with what I thought was chicken pox, only to be the victim of mosquitos myself and I suffered over a hundred bites. The complex does nothing to deter these. Mosquitos and its a mosquito paradise. The toilets which facilitated everyone were plastered in them and disabled people had to go to their rooms cos they couldn't use them. If u are desperate for an holiday the location and pool is fab, the cleaners were lovely too. However this hotel gives cretians a bad name and u could be mistaken for thinking that they are all rude when on fact they are lovely people. The owners of this hotel really need to look at how it's managed. It's such a shame as it has massive potential but I for one will never recommend it or will ever be returning.
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Date of stay: October 2022Trip type: Traveled with family
Room Tip: Be prepared to be eaten alive, to pee on mosquitos, to have carrots for breakfast and to be bored...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stewart B wrote a review Oct 2022
Windermere, United Kingdom10 contributions10 helpful votes
There were too many rooms and too many people in too small an area. Not relaxing at all. Beautiful location - just too crowded, esp food hall and staff were rude and uninterested. There was one dining area for about 2000 people. It was massive, tiled and noisy. Food and drink slopped on the floor everywhere. Impossible to get a table, a plate or a knife and fork. Queues on every station. The staff there couldn't care less about the customer experience. There was one staff member serving fried eggs (a brown haired rather large girl). After standing in queue for several minutes, she would slop a fried egg onto your plate with a frown. First day the egg landed on its side and yolk splattered all over the plate. I thought this was an accident. Nearly every morning the same performance - yolk splattered on plate. It is NOT that hard to use a spatula to place a fried egg flat on a plate. And she did it to nearly everyone. These people take no pride in their work. In fact, I would suggest many are intentionally sabotaging the customer experience out of resentment for having to work there. Really bad vibe. Felt like how I'd imagine getting food in prison is. Given the horrible experience in the restaurant, my companion and I decided to skip lunches. We tried to take a few snacks (cake pieces) with us from breakfast. The manager stopped us. Reprimanded us and, in front of us, took our cake pieces from our hands and threw them in the trash can. Wow! We couldn't believe he was so rude. He was essentially saying, you can't take this food, I'll throw the food in the trash instead! For him it was a power game. As far as 'all inclusive', there were no free drinks after about 9pm. You had to pay. Only two all inclusive spirits were ouzo and brandy. So, if you want vodka, gin or whisky, you've gone to the wrong place. Beer was ok. Wine undrinkable. You could not use the pool after 6pm. There were a couple of nice beaches and restaurants nearby. The room was clean enough, except the chewing gum left in the shower. It would be best that this place goes bust and is bought out by someone who will hire new staff and fix it. It is a disaster. Only saving graces was the location.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael P wrote a review Oct 2022
4 contributions6 helpful votes
We stayed for a week in September, all inclusive. The food was barely warm, we didn't get a hot meal once from the hotel, which led us to eat out almost every night. The AI drinks are only local beer, brandy, ouzo and red or white wine. The bar staff were not friendly. The toilet in our room was broken and although maintenance came to look at it, that's all they did. It wasn't fixed. There's plenty of broken and uneven tiles around the pool are to trip on. The worst hotel we've stayed in by a long way. Read the reviews first. Best avoiding this hotel.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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michal r wrote a review Oct 2022
1 contribution
Worst hotel I was ever been to! There was a lot of ants, mosquitos and cocroaches in the rooms, that children were afraid to take a bath. I bought all inclusive trip, however it was certainly not all inclusive. What's even worse is that my money was stolen from my room, and I suspect that it was done by cleaning service,because no one else was in m room. When i notify this incident to the hotel manager, he told the police that we lost them! When i went to the police station they told me the what hotel manager told them.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jivenboogie wrote a review Sep 2022
Liverpool, United Kingdom76 contributions37 helpful votes
Sent here due to delayed flight back to UK. Only good thing was a speedy check in. Place is like a run down holiday camp from 70's a rabbit warren. Took to room on upper floor, no elevators!!!. Restaurant for breakfast, all "hot food" was cold and room had a pong., and only ate bread rolls as food was disgusting. Ended up going to another hotel nearby to get away from this he'll hole, avoid at all costs
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joanne S wrote a review Sep 2022
Worksop, England, United Kingdom26 contributions7 helpful votes
+1
I was absolutely dreading coming to this hotel as I had made myself ill reading all the reviews but I can honestly say it was fab, I did my research so knew the AI drinks were limited to certain drinks I also knew it finished at 10pm but that was fine, the rooms were a little dated but were cleaned on a daily basis,bedding changed and clean towels, the staff we found pleasant just one lady on reception that was rude but everyone else was OK, it was other guests that we found rude and ignorant!!! We spent most of our days at the top pool near the sunbay banner which was beautiful, the restaurant we always found a seat, clean plates and cutlery and always found something nice to eat at breakfast, lunch and dinner. The afternoon snacks weren't much but we got by. There was always plenty of sunbeds round any of the pools. Air con was charged at 3 euros a day and worked fine, cleaners were pleasant, bar staff were pleasant even the manager pointed us in the right direction to our room. The only downside was entertainment but other than that I would say it was perfect. We travelled as a family of 3 with 13 year old daughter and my parents also came with us, after 10pm we used to take a walk to a couple of bars on beach front which were both lovely, king scorpion and peurto greco. I would deffo return to this hotel in a heartbeat and would recommend to anyone. Hope this puts people's minds at rest cos I know how anxious I was.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sophie Purvis wrote a review Sep 2022
Peterborough, United Kingdom2 contributions
Location, spot on.... near to the beautiful sea and amazing star beach... BUT... alcohol was only wine, beer, brandy and ouzo... no other spirits... unless you go to the chargeable bar. Air con was 3 euros a day... Some blocks have no lift and lots of stairs... even some blocks had no lights which is so dangerous. One little boy overheated and passed out in the lobby area as it was so hot with no air con and there was no onsight medical staff... and no one knew what to do, he nearly died... ambulance took a good half hour to come... The restaurant was way too busy, it was not relaxing at all, people flying everywhere, and it was sweaty... couldn't wait to get out.... which is not a dining experience you want on holiday. In the end, the food got that repetitive, i had to start eating out. Pancakes were decent for breakfast but 10mins wait and a maximum of 2. Tables weren't set quick enough and when i went to grab cutlery, one of the waitresses shouted at me!!! (Get a life gurllll) One of the days we went back to our room and there were two reception staff in there ''just doing a check'' apparently.... don't agree with that...!!! The hotel has so much potential, just modernise, take on board the comments and bloody crack a smile!!!!
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Claudiu S wrote a review Sep 2022
3 contributions1 helpful vote
Just came back on 01/09/22 from a 10night trip to Crete, Eri beach hotel. Arrived on 22/08 late evening with a 9yrs child. Usually they suppose to put some water and a sandwich in your room, in the fridge, as i seen in other places when guests arrive late. Not here! We paid for a family room, but end up in a cell room with 3 single beds. Took them 2 days to swap the room. I believe the rooms ending with A have been divided in 2, for more guests. The location is very nice but not the hotel. Over 2000 people...struggling to get a table or even to find a plate. Bar very poor and rude staff....Internet only in the reception and lobby. Food very poor nearly same every day. Lady from the 10pm BAR, where you have to pay for your drinks very rude. Feel sorry for the location of the hotel with great potential but nothing else there. First time in Crete and because of this probably last.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: avoid the rooms ending with the letter A
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve W wrote a review Sep 2022
3 contributions1 helpful vote
If you book this hotel you will need to have low expectations. We did but were still disappointed with what we found. Room was dirty and falling apart, we had to request for our bathroom to be cleaned halfway through our 2 week holiday. The all inclusive element was virtually non existent, food was poor, always cold and tasteless. During the day you couldn’t get even an ice cream for the kids, it had to be at either lunch or dinner. The manager of the restaurant was extremely arrogant and rude, I saw him march a lady out of the restaurant one evening because she wanted a coffee with her dinner!!! Snacks during the day are served at 1 of the 2 bars and handed to you in a napkin, no choice whatsoever! The staff on reception and the manager of the hotel are all miserable and rude! The swimming pools have loose and broken tiles all over the place. In the evening the bar where the “entertainment” is held is not part of the all inclusive so you either have to go over to another bar or pay for your drinks! We ended up going to the shops and bringing our own alcohol in as we thought it was wrong we couldn’t get a beer and watch our children at the same time. I could go on but I just want to forget about this place now. You basically get what you pay for here, it’s cheap but not very cheerful! We will never again be booking a cheap hotel, this place ruined what we hoped to be a relaxing 2 weeks in the sun.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kay b wrote a review Aug 2022
5 contributions
Eri Beach is a complex that has outgrown itself massively. Its not just one hotel, its a combination of Eri Beach and Sun Bay, but without having any of the Sun Bay facilities or staff. FOOD - There's literally one restaurant to serve 2000+ people. Meal times are absolute carnage, if you can even find a table! Once you get past that challenge, it's time to play Hunt The Plates... The layout of the serving areas means you're stuck in huge queues wherever you go, whilst others are trying to squeeze past and get drinks/head to tables. The food itself is very basic and repetitive, the mass catering element meant that some meats were often either overdone (pork so tough it couldn't be cut) or underdone (turkey that was gelatinous and pink). 30 mins before the end of the mealtime, they start removing half the food, regardless of whether you're literally in a queue to get it, resulting in further pileups as everyone shifts over to the other side to grab whatever scraps are left. Forget about getting any ice cream, the queue for that at lunch and dinner is horrendous. DRINKS - The only all-inclusive drinks are soft drinks, watery beer, wine or brandy. Even getting these becomes a mission as the bars are massively understaffed and you face more huge queues. The cups themselves are tiny, less than 300ml. In the evening, they open the paid bar, where you'll be forking out €9 for a cocktail, €5 for a beer. EVENING ANIMATION - A kids disco that lasts 10 mins. With the same music, same dances. That's it. There is an amphitheatre but it was never used in our werk there (and we stayed in August so prime high season!) POOLS - The pools are clean and well maintained, with good play areas for younger kids. The waterpark has salt water, so make sure you go prepared with googles! For the first 5 days of our stay, there was no supervision on the slides, which meant you had adults and teens ploughing down and into smaller kids without a single care. Our son actually ended up getting kicked in the head by one such person! CLEANLINESS - The cleaning staff are massively overwhelmed. They have an army to clean the thousands of rooms, which resulted in the communal areas being left to quite literally rot. The toilets were awful, with open bins and signs saying not to put tissue in the toilet. Sounds OK, until you realise women are having to leave soiled sanitary items in the open, in 30c+ heat... ROOMS - We had a family room, as there were 4 of us (2 adults and 2 kids). The room itself was OK, if crowded with a double, a bunk bed, and a single bed. It was extremely dark though, and we found that the aircon unit leaked pretty bad! The room was pretty tired and definitely needs a lick of paint and a decent wipe around. OVERALL - The whole place has an aura of chaos, caused by too many people and not enough staff. The decor and surroundings were generally very outdated and the main part of all inclusive (food/drink) became the worst part of the stay! The fact that the Sun Bay side had an extra restaurant and bar that were all closed off just made it worse, we could see the potential but were stuck in hell! Personally, we won't be going back and I'd recommend everyone else to avoid until they work out the staffing issues and get their house in order!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$57 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eri beach & village hotel chersonisos, eri beach and village, eri beach village hersonissos, eri beach creta, eri beach hersonissos
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
769
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ERI BEACH & VILLAGE - Updated 2022 Prices & Hotel Reviews (Hersonissos, Greece)

Frequently Asked Questions about Eri Beach & Village
Which popular attractions are close to Eri Beach & Village?
Nearby attractions include Star Beach (0.1 miles) and Mermaid Dreams Hersonissos (0.2 miles).
What are some of the property amenities at Eri Beach & Village?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Eri Beach & Village?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eri Beach & Village?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eri Beach & Village?
Yes, free parking is available to guests.
What are some restaurants close to Eri Beach & Village?
Conveniently located restaurants include No Name - Restaurant, Theodora's Garden, and Meltemi.
Are there opportunities to exercise at Eri Beach & Village?
Yes, guests have access to a pool during their stay.
Does Eri Beach & Village have airport transportation?
Yes, Eri Beach & Village offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Eri Beach & Village?
The staff speaks multiple languages, including Russian and Greek.
Are there any historical sites close to Eri Beach & Village?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (6.4 miles).
Does Eri Beach & Village have any great views?
Yes, guests often enjoy the ocean view available here.