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Grand Hotel Holiday Resort

Hersonissos, Crete 70014 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1404)
Pool & Beach (343)
Room & Suite (230)
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What you can expect during your stay
  • Face masks required for staff in public areas
Updated 04/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#40 of 200 hotels in Hersonissos
Travelers' Choice
“GRAND HOTEL HOLIDAY RESORT” rests in Hersonissos, 25 kilometers east of Heraklion International Airport in an area well known for its mild climate through out the year. Consists of 283 bungalows in 15 Blocks with captivation view to the Mediterranean Sea or the attractive gardens and pools. Each bungalow is spacious and comfortable and well equipped. GRAND HOTEL HOLIDAY RESORT”offers a beautifully constructed main swimming pool, relaxing pool, Aqua Park, children’s pool with slides, baby pool, heated indoor pool, Snack Bar, Greek A la carte restaurant, Italian Restaurant, 3 Pool Bars , Wine Bar and a Lobby Bar over-looking the sea. The following amenities are also available: Bridge Room, Sat -TV Corner, Conference Hall, Meeting Room, Internet Room, Laundry Service, Children Playground, Mini Club, Games Room, Gym, Sauna, Jacuzzi, Turkish Bath, Massage, 1 Tennis Courts (floodlit), Table tennis, Billiard, Giant Chess, Beach Volleyball Court, Mini Football, Full Animation Program,
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Free wifi in the business center
Paid wifi
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Indoor pool
Outdoor pool
Saltwater pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Neck massage
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Good to know
Family Resort
Languages Spoken
English, French, German, Greek and 1 more
1433Reviews222Q+A100Room tips
Traveler rating
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Popular mentions
petercaulkin wrote a review Nov 2021
Ribchester, United Kingdom3 contributions1 helpful vote
Everything about the hotel was great! Pools, cold but the kids didn’t care! Slides, went on everyday. Didn’t catch the lifeguards name who was on duty the week we were there but he was great (black hair and beard) the kids loved him and he had a laugh with them every day! The food was very good, lots of choice and very rarely any queues. Never had to wait too long for a drink either. My wife said Maria, who took yoga, and the staff at the spa all deserved a special mention also. The room was spacious, had all we needed, and was cleaned every day. Only a very short walk into Stalis and a little longer into Hersonissos and both very nice places with lots of choice for food and drink and nice beaches. We very rarely go back to the same place but my wife has said she’d definitely go back here!
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: We had room 1008, the closest to the pool! Perfect if you have kids but may be loud at night,...
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Lucy wrote a review Nov 2021
Preston, United Kingdom66 contributions39 helpful votes
Very average experience but great food. Pros: • The hotel itself was nice externally, but lot more could be done inside, especially around the reception area. • The food was gorgeous, very fresh with lots of choice. • The staff were great and friendly. • The slides are good fun. • Nice that there is an “adult pool, kids/fun pool and normal pool”. The tennis is also good. Cons: • The animation team were horrendous. They stood around all day against a wall, didn’t engage people and weren’t very animating. We were looking for the “cocktail game” everyday it was advertised, but couldn’t find it anywhere. No effort made by them at all. • The all inclusive finished at 10:30pm which was disappointing. • Out superior rooms were very spacious but lacks facilities. No kettle, tea or coffee or evening a welcome book. Our double bed was just two singles pushed together which made things awkward. • The maids walked in our room in a morning without evening knocking, we had no privacy. • As mentioned above, the exterior of the building is fantastic but they would most definitely improve the athletic of reception area. • They would benefit from having allergy cards above the dishes stating what is in it, as I am gluten free and it was difficult some nights finding the chef to tell me what was gluten free. They did provide a packet of gluten free bread which was rock hard but I was glad they had something. Not a terrible stay but not a very memorable one. It does have potential but I wasn’t blown away.
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Date of stay: October 2021Trip type: Traveled as a couple
Alan wrote a review Nov 2021
Potton, United Kingdom1 contribution
A really lovely stay at the Grand Hotel, despite the weather changing for the worse practically as soon as our week started. The food and drink were always first class with plentiful choice and variety for every meal. There was always more wine, cocktails and soft drinks on offer, and when something wasn’t all-inclusive, staff made this very clear, and offered us alternatives, for example bottled water for free with dinner, or the packed lunches being available for the next day. Negatives were all beyond the hotel’s control: the distance to the beach (but the hotel offered a free shuttle service), the temperature of the pools (but usually this would have been ideal if more sunny), the indoor pool and outdoor theatre both being closed (because of Covid). A couple of members of staff deserve special mention: George and Kostas both went out of there way to serve, and both appeared genuinely proud to work there. Little things like remembering salt and pepper sachets, or the cocktail choices despite the multitude of other customers. One more thing about the drinks: the spirits for the most part were proper brands, and the juices were proper juices and not squashes saturated with sugar. Lemonade was Sprite from bottles for cocktails and not cheap on-tap stuff. Overall a lovely room, lovely staff, and a great chance to relax; just a shame the sunshine was absent for most of the half term break.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Car hire was sensibly priced from within hotel. Late checkout rate very reasonable. Stamps and...
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Teti1991 wrote a review Nov 2021
Leicester, United Kingdom132 contributions91 helpful votes
This has got to be by far one of the best all inclusive we have stayed in for value for money, the all inclusive does end at 10:30pm, but this was never a problem for us. It was great that everything was available between these items, and even got nuts/nibbles to go with your drinks, never had this before. The foods here is outstanding, something different everyday, and was very good quality, lamb chops one day and they were amazing. The staff could not do enough for you, from the gentleman that see you into the restaurant and set you, they also asked how we were and said hello, to the wait staff, there were two young ladies, George and a young gentleman, I think his name was Demetiri, who deserve a special mention, they went above and beyond, even though the restaurant could get very busy! Even in Covid times I felt completely at ease in this hotel, with them giving you gloves to do the food at the buffet, which was great as then you could have as much or as little as you like, and the mini bottles of wine in the evening, just made the whole place seem so much more than a standard all inclusive hotel. The only let down for this hotel was the room, which is why the review has been knocked down a star, we booked a superior room, although the room was large, and the view was nice of the sea, we did not get the tea and coffee making facilities that were advertised when booked, and I do not believe the room warranted the extra money. Other than that we would definitely return to this hotel, but would just book standard.
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Date of stay: September 2021
Sleep Quality
njb14 wrote a review Oct 2021
Darwen, United Kingdom9 contributions2 helpful votes
From the moment we arrived until the minute we left we had the most beautiful and courteous experience from the staff who work so hard in order for holiday makers to have a wonderful time. The Grand Hotel and surroundings are immaculate thanks to the maids who work tirelessly. The food is excellent with plenty of choice for meat eaters and vegetarians alike. So spoiled for choice. The Agean Restaurant was a special experience and felt to glamorous with the crystal chandeliers. George gets a special mention from the buffet restaurant as he is so sweet. The facilities including the pools are spacious with plenty of seating areas for all and no need to panic for sun beds. The pools are very cold though and could do with heating in the cooler months. I only went in once because of this. Superb views of the sea and mountains from the room which had large terraces or a balcony. Entertainment first class although not on every night. Plenty to do in the day with the flumes, football, darts, games room, boules, water gym. If you just want to laze round the pool it’s very chilled and there’s no pressure to get involved in any of the activities if you don’t want. So sad to leave yesterday and would definitely go back!
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Date of stay: October 2021Trip type: Traveled with family
$98 - $196 (Based on Average Rates for a Standard Room)
grand hotel holiday chersonisos, grand resort holiday, grand hotel crete
GreeceCreteHeraklion PrefectureHersonissos
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Frequently Asked Questions about Grand Hotel Holiday Resort
Which popular attractions are close to Grand Hotel Holiday Resort?
Nearby attractions include Lychnostatis Open Air Museum (0.6 miles), Whisper Music Cocktail Bar (0.7 miles), and Mango Bar (0.3 miles).
What are some of the property amenities at Grand Hotel Holiday Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Hotel Holiday Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Grand Hotel Holiday Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hotel Holiday Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Holiday Resort?
Conveniently located restaurants include Relax Beach Bar, The Greek Grill, and Pelagos Taverna Restaurant.
Are there opportunities to exercise at Grand Hotel Holiday Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Grand Hotel Holiday Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Holiday Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Holiday Resort?
The staff speaks multiple languages, including English, French, German, Italian, and Greek.
Are there any historical sites close to Grand Hotel Holiday Resort?
Many travelers enjoy visiting Diktaio Andro (9.7 miles) and Megali Vrisi (Great Fountain) (5.5 miles).