Palmera Beach Hotel
25th Martiou Street 14, Hersonissos, Crete 70014 Greece
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Room & Suite (304)
Dining (210)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 196 hotels in Hersonissos
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.5
Travelers' Choice
We are happy to announce that in early 2019, the renovation of the second building was completed. In addition, our main restaurant & buffet area was refurbished and expanded. It is our goal to constantly upgrade our infrastructure and services and offer our guests memorable and comfortable holidays! Palmera Beach Hotel, in Hersonissos offers warm, friendly and pleasant holidays to those who want to relax and enjoy the Cretan hospitality in the beautiful scenery of Crete, where guests easily become friends.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Spa
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Massage
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Centrally Located
Languages Spoken
English, Russian, German, Greek
Location
Full view
92Great for walkers
Grade: 92 out of 100
79Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
Contact
25th Martiou Street 14, Hersonissos, Crete 70014 Greece
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
993Reviews58Q+A87Room tips
Reviews
Traveler rating
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Thats more than an excellent hotel. We arrived 2 weeks ago and it was an excellent stay. The restaurant the main was so good. We had all inclusive and Ali is so fruendly and nice. The other boys too. From reception Dimitra is unique. You cnat find this professionalism again in another hotel. Thats special and she loves all the guests. The hlonde manager is always the 'help' in the hotel, we want to say thank you to her. The bar was good but not with everyone. The pool small but the garden big so we didnt care. Had a nice beach too with free sun beds for us from web. I think if this hotel had a bigger pool it would be 5. Star hotel! We will be back.thank you.
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Date of stay: July 2022Trip type: Traveled as a couple
1 Helpful vote
Helpful
Nice and extremely relaxant massage at PALMERA SPA / NIKOS- recommend to everyone . It is indeed a nice environment that makes u to recover fast and enables you to enjoy ur vacation at full speed. Wish you a nice holiday
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Date of stay: July 2022Trip type: Traveled on business
Helpful
I don't know what to say first for this hotel!! We were planning to come 2 years now in this hotel and we finally came and it was the best decision. We loved our stay here l. The food is amazing and the staff also so so helpful but not all. From the bar we loved the boy in the night with the glasses. The spa manager was also working in the spa and she is doing good job. The others are just typical. From the restaurant Dimitris and Vasily are perfect. Reception is so friendly but mostly Dimitra , she is more than excellent and she truly loves her job . The blonde manager is also so helpful. We went to the spa because Dimitra she said to go, was nice experience. Thank you . The pool is small but was okay. Beach lovely and you have free towels. We will be back but mostly for the lovely staff (Vasily, mr nikos , dimitra and helen) We love you.…
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Date of stay: July 2022Trip type: Traveled as a couple
Helpful
Response from Public Relations, Εξυπηρέτηση πελατών/Υποδοχή at Palmera Beach Hotel
Responded 2 days ago
Dear guest, Thank you for choosing Palmera Beach Hotel and for sharing such an enthusiastic review following your experience with us. We aspire to give all of our guests the best experience, so we're glad to know you enjoyed your time with us. We can't wait to see you again soon for another positive experience! Kind Regards, Palmera Beach Hotel & Spa team.
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I don't understand all these glowing 5* reviews. I just got home from there. It's an 'ok' hotel. They have a policy it seems of switching your room midway through your stay, or maybe just the basic room guests! We were put in an annexe for the first night, then into another annexe for the rest of our stay, both overlooking the same wasteland. I had naively assumed i was booking into the main hotel. Its also a lot more expensive than the neighbouring hotels and I didn't see the extra value at all. Other points to note: The hotel beach sunbeds are not free, even for hotel guests. There's no sand there so I used other 'paid for' sunbeds from other hotels, which at least had sand/swimming. The website does say they're free. Our room had the sink and the shower actually in the bedroom, behind a half-height wall. Not ideal for a mum and 16 year old son! The food was ok, very samey, same salads/meat dishes every night. Their Instagram makes it look like freshly bbq'd steak, etc, but this isn't the case. The spa does not give prices, not until you go and request them to tell you how much, then they can offer you a deal. Quite highly pressured sales. The full-body massage was 75 Euros. I declined. I think at this hotel you get good service, nice rooms, etc, if you pay the big bucks. Basic room guests are not treated the same. I would've refused my second annexe room and insisted on something better, only for the fact that I was with my son and didn't want to upset him. I wouldn't go back to this hotel but use one of the other, better value for money, ones along the strip. (I have actually tried to think of positives, but I'm a bit deflated and can't think of anything noteworthy.)…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Pay the big bucks!
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Helpful
1 week of relaxation and we Will be in this hotel back again. The restaurant was nice and the food so tasty. The staff in the main restaurant were really friendly. We had all inclusive and the lunch was the Best. Thw gym is stunning. The spa area beautiful too. In the nar the staff are nice but i realised they do some exceptions comparing the guests. Reception is so friendly and dimitria is one of the Best workers in the hotel. We loved the manager and in gwneral Reception ia good. Room amazing. Amazing view. Thank you
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
This hotel is stunning. Amazing location and truly lovely staff (almost everyone). Food was so tasty and our room was so big for 2 people. We enjoyed it. Helen the manager is so helpful and smiley. Dimitra has to be a manager too she is amazing in all the guests. We want to say thank you to those 2 and Vasyl from the restaurant. Danke!!
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
We really liked this jotel. The food was more than good. Our room was so nice and amazing view of the sea. I want to give my special credits to Dimitra from the guest management becauss she did everythint to make us happy and to listen to what we wanted to say. She is amazing. We will be back again.
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Date of stay: June 2022Trip type: Traveled as a couple
Helpful
To be positive, the hotel is very well kept and with good standard rooms. Housekeeping attend daily and clean to a good standard. The garden sunbathing area is spacious and peaceful - no need to fight over or reserve sun beds as there are plenty for everyone. The staff are all very attentive and provide very good service. The two ladies who serve on the bar of an evening are excellent. The hotel is also well positioned close to the beach areas, restaurants and bars. The main negative I have is the food. It appears to be great for meat eaters as there is plenty of choice at breakfast, lunch and dinner. If, like me, you do not eat meat then you have VERY limited options. I questioned the main chef as to why there always seemed to be at least one fish dish at lunch but not always at dinner. He insisted there was always a fish option at dinner but that was not my experience at all. After five nights of very limited things to eat at dinner, I ate out the rest of the time despite paying for all inclusive. The breakfast was good and various options of fruit, cheese, bread etc. The only other negative is the very small pool area. For a hotel of this size, you would expect a larger pool.…
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Date of stay: June 2022Trip type: Traveled solo
Helpful
I have now stayed at this hotel three times. There have been many changes and improvements and i find that things have only got better. From inside and outside the hotel. The room was great for me, as i was on my own. I was surprised and delighted to see a welcome package in.the shape of a bottle of local white wine and assorted fruit. A comfortable bed to sleep on and the showering facilities made the room even more special. The room was cleaned and tidied up each day with all towels and toiletries replaced. I had the Landscape View Room and that didn’t disappoint as from my balcony i could still see down to the harbour. Food was excellent. From Breakfast to Lunch and Dinner it was always outstanding. The floor staff looked after you extremely well and deserve a 10/10 for this. Note, try the Cheeseburger from the Snacks Menu its better than any burger you’d buy from any drive thru or takeaway. The outside restaurant is well oiled and meticulously run. With the customers looked after with the best food and drink on the island,i would also like to add that you try the local food on the menus,excellent and beautifully prepared and presented. I also tried the Spa Facilities at the hotel, due to neck and shoulder muscle issues and must say from the booking to the massage you are well looked after. There is also a pool and a sauna if you feel the need. Being Irish and on holiday, i tried the bar. There are two. In the hotel there are two shifts. Day and Night. Aria on Day shift and Sofia and Sarah on nights. All brilliant at there jobs judging by the amount of cocktails etc being ordered. Me being a beer and whiskey man was kept quite happy with my simple choices. The outside bar is run by a Mixologist Extraordinaire Alex. He takes surgical care in making you the best cocktails that you have ever tasted. The hotel has expanded it services as well. It now owns a Sushi Restaurant next to the hotel. With finely made Japanese,Thai and Chinese dishes to your taste. If not they will offer other food menus if Sushi doesn’t take your fancy. I am going to be booking to go back for a fourth visit. As i type the hotel opened up a new section to the hotel. So here’s hoping i get to see the inside of it for 2023.…
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Date of stay: June 2022Trip type: Traveled solo
Helpful
Response from Public Relations, Εξυπηρέτηση πελατών/Υποδοχή at Palmera Beach Hotel
Responded 2 days ago
Dear guest, Thank you for taking the time to write such a lovely comment about our hotel. Here in Palmera Beach Hotel we daily try to deliver the highest of service and comments like these motivates our team to treat our guests with great passion. Please rest assured that your sincere comments will be communicated to every team member of Palmera Beach Hotel and we truthfully hope that you choose our unique hotel once again for your future stays. Warmest regards, Palmera Beach Hotel & Spa team.
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Once again another wonderful holiday at palmera beach hotel, staff (Helen, Elena, Lydia, Dimitra and the other staff) are super friendly,can’t do enough to help all your needs. The food is magnificent and the staff in the restaurant are very helpful. The rooms are spotless and cleaned to a high standard, towels changed regularly and as is the bedding. The weather has been wonderful and I had a really good time in the big garden outside in the sun beds because of that. The location is ideal. I have been here 7 times (maybe more) and I would recommend this hotel to anyone. If anyone has a complaint they are very fussy because everything is magnificent…
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Date of stay: June 2022Trip type: Traveled solo
Helpful
PRICE RANGE
$68 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel palmera beach
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
136
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Claim Your Listing Frequently Asked Questions about Palmera Beach Hotel
Which popular attractions are close to Palmera Beach Hotel?
Nearby attractions include Hatzis Leather (0.2 miles), Palm Beach Club Restaurant (0.1 miles), and New York Beach Club Hersonissos (0.2 miles).
What are some of the property amenities at Palmera Beach Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palmera Beach Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palmera Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Palmera Beach Hotel?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Palmera Beach Hotel?
Conveniently located restaurants include The Grill, Med Cafe & Restaurant, and Delly's Casual Restaurant, Hersonissos.
Are there opportunities to exercise at Palmera Beach Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Palmera Beach Hotel have airport transportation?
Yes, Palmera Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palmera Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Palmera Beach Hotel?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Palmera Beach Hotel?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (7.1 miles).