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Message from Tripadvisor:This business is temporarily closed until 4/1/23
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177, El Venizelou Str., Hersonissos, Crete 70014 Greece
Update from hotel: This property is temporarily closed until 04/01/2023.
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Traveler (439)
Dining (135)
Room & Suite (90)

About

#82 of 198 hotels in Hersonissos
Location
4.0
Cleanliness
3.5
Service
3.8
Value
3.4
Pela Maria Hotel is a comfortable small hotel centrally located in Hersonisos, a warm and friendly Hotel one of the most popular holiday destinations on Crete. Only 40m from a sandy beach and crystal clear water, provides an ideal combination of sea, sun and relaxation. Pela Maria Hotelis a family run hotel with a harmonious and happy environment. The long experience in providing hospitality services and in focusing on every single aspect of the guests' accommodation experiences, defines the operational principle of Pela Maria Hotel.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Horseback riding
Billiards
Steam room
Baggage storage
Wifi
Swimming pool toys
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Nightclub / DJ
Gift shop
Shops
Sun terrace
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Languages Spoken
English, Russian, German, Greek

Location

Full view
82Good for walkers
Grade: 82 out of 100
43Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
570Reviews13Q+A49Room tips
Traveler rating
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Mary Jane M wrote a review Oct 2022
1 contribution
Arrived on the 1st October was very welcoming and friendly. Stayed a week with perfect service the food was amazing was here for my birthday they made it feel so special done a little room decorations for it. The rooms are spacious and very clean also cleaned everyday 24 hour help if needed aswell all in all the best place I’ve ever stayed definitely will be coming back in a couple years!!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Oct 8, 2022
Dear Guests, We truly appreciate your positive feedback about our hotel. We are delighted to hear that you had such a great time and we hope to see you again! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JamesMcMahon wrote a review Oct 2022
Liverpool, United Kingdom108 contributions90 helpful votes
I have been here nearly a week now and I have to say I done really have any issues . · Location - Set in the middle of the hustle and bustle of town. Its a great place to use as your base for your holiday. Beach is only 2 minutes walk away and the bus stop is right outside the hotel. · Cleanliness - The room was cleaned each day and new towels supplied. Generally the hotel is spotlessly clean in all dining and comunal areas. Cleaners are friendly and do a great job. · Food - The food is good, a good choice every meal time and well prepared. There has not been a day when I have not found something at meal time I can enjoy . Food is cooked to a high standard. · Rooms- They are basic but provide everything you need for your stay. Wifi in all rooms and air conditioning. Extremely clean. · All the staff here are very friendly and are happy to assist you in any way they can. Overall I have had a great stay . This place is a great all inclusive if you are looking for a base to explore the island. Its location for this is perfect and it ticks all the boxes in that sense. I would certainly come back.Thanks you team Pela Maria
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Date of stay: October 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Oct 6, 2022
Dear Guests, Thank you for your great review and excellent rating! We are happy to hear that our guests are satisfied and had a great time as this is our priority. We hope to see you again! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ирина М wrote a review Sep 2022
2 contributions
The hotel is very nice .Maria at the reception is very helpfully.The hotel manager is really good for all of us.Mrs Toula take care our room every day .The room is very clean.The location is perfect and the beach is only 100m.The food is amazing.Thank all of you for the nice holiday.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 27, 2022
We truly appreciate your positive feedback about our hotel. We are glad that you had such a great time and our team is always committed to providing high-quality customer service. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LM1 wrote a review Sep 2022
3 contributions
Very nice hotel with a nice a friendly staffs The hotel manager and Maria at the reception are very helpfully .The food is really amazing and the room is very clean .Mrs Toula take care our room every dat.I recommend this hotel
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 27, 2022
Thank you for taking the time to share your experience at our Hotel. Our team is always committed to providing high-quality customer service. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agron M wrote a review Sep 2022
1 contribution
we stayed for one week to this wonderful hotel!!! everything was great!! cleaning ladies work very hard to keep all rooms clean every day!!! very cozy atmosphere at the restaurant! the food is delicious and there is variety on the buffet! Maria and Olga at the reception were always willing to answer all our questions! everything worked well thanks to the manager and the excellent staff!!! I'll miss you!!! I have already booked my stay for next year!!!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 20, 2022
Dear Guests, Thank you so much for your review! We are glad to know that you enjoyed your time and we hope to see you again! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hillagab@gmail.com wrote a review Sep 2022
1 contribution
We decided to take a flight and a hotel. My wife decided to occupy the place that is not expensive and close to the beach and shops. We arrived late in the evening, they received him very nicely. Without expectations for a luxury hotel, we are satisfied with what we got. Management is important to her opinion and they are interested in raising the level of stars and occupancy. In the coming years, the hotel will be significantly improved. Since 2020, because of the corona virus, they could not renovate the hotel. Now they mean it! They are very interested in the guests.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 16, 2022
Dear Guests, Thank you so much for your review! We are glad to know that you enjoyed your time and we hope to see you again! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea F wrote a review Sep 2022
1 contribution1 helpful vote
I love this place, the staff here is very kind, always when we needed to warm up food or water for our kids, they didn’t have any problems with that. Rooms are clean and I think every second day they clean our rooms, change sheets and change towels for new one. Food is really tasty and u can choose from large quantity and type. And location is the best. 🤍
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 13, 2022
Dear Guests, Thank you so much for your review! We are glad to know that you enjoyed your time and we hope to see you again! Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alex C wrote a review Sep 2022
1 contribution
+1
The experience at this hotel has been below any expectations. I recommend to avoid this accommodation at any cost. Our flight was cancelled and we needed to book a hotel last minute. Based on the pictures which were provided by the hotel we expected something which at least would have been decent. The room was filled with smoke smell as well as mould. There are no smoke detectors in the room which may be why people smoke in the room. The telephone also did not work which is a legal issue as if you require any emergency support there’s no way of contacting reception. The toilet was rusty and the sealing trimming was falling down as well as the frame on the mirror. The mattress had brown stains on it and the sheets where not clean with faeces looking stains on it. The air conditioning filter was thick with dust as well as the top of the unit being very scummy and dusty. We woke up the first morning sniffling and coughing due to the amount of dust in the room; we have dust allergies which usually become severe without medication, we vacated the room as soon as we woke and didn’t return until late night just to avoid the unhygienic state of the place. The balcony door does not close securely meaning a forceful push could lead entry into the room. As for the safe, it is really only enough for small items not for a standard sized laptop of which we had to carry around most of our items due to the size restriction on the safe. The cleaner walked in our room at 9 in the morning despite the “do not disturb” sign being up and not even knocking before coming in. There is tragic music playing extremely loud from around 9am in the morning which is also an outdated playlist considering there is a mixture of different aged customers staying. Overall Pela Maria is outdated, no money is invested into upgrading the buildings exterior and especially interior, they say “ you pay for what you get” but no one should have to pay for a facility and avoid it the entire time they are staying. We do not want a pathetic reply from this hotel justifying their excuse for every point made in this review. Instead please take into consideration the feedback you’re receiving especially from these honest rating to better your facility.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 16, 2022
Dear Guests, We appreciate your time to make a review of our hotel. Your comments on cleanliness is especially noteworthy, since we pay special attention to keeping high level of hygiene on all hotel areas for our guests’ safety and comfort. Also we would like to mention that each opinion of our guest is important to us as we would like to know what displeased you and take all actions needed to correct it. It also would be good to know about your concerns during your stay in order to solve the issue immideatelly. We hope to give us another chance in the future and have the opportunity to welcome you back to our hotel. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma T wrote a review Sep 2022
7 contributions
+1
So, my partner and I very nearly never came to Pela Maria after reading some of the reviews and pictures you can find on Trip Advisor! We were concerned when we couldn't change, but now we are glad we didn't! We stayed in room 501... which was lovely and clean on arrival and cleaned regularly during our stay. The staff are very friendly and helpful from the moment you arrive, they are also happy to help with anything you may need... it was my birthday and on the request of my partner they decorated the room whilst we were out, which was so lovely! Nothing was too much trouble for them. The manager is always around overseeing the hotel, and is very friendly and approachable. Now, let's get round to the food.... WOW!! Everything we ate was beautiful, we tried lots of different dishes and these varied daily. What a great job the chef did of catering to so many visitors of different nationalities ensuring there was something for everyone. The location of the hotel is fantastic and the pool area is clean and tidy, with music played to help entertain you whilst you work on your tan. My advice..... don't be put off by the reviews, it really was nothing like we expected after reading them.... the only thing I agree with on the bad reviews is that it shouldn't be a 3 star hotel.... and that's because it should be a 4 just based on the quality of the food. We will definitely return!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 10, 2022
Dear Guests, Thank you so much for your review! We are glad to know that you enjoyed your time and we hope to see you again! Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gerda Mālniece wrote a review Sep 2022
1 contribution
My stay in hotel was very nice. The staff was generally very friendly and buffet they did a good variety of foods everyday. Wi-Fi connection is good in entire hotel. AC works just fine and keeps room in comfortable temperature. The view from balcony to mountains is gorgeous.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Management Team, General Manager at Pela Maria Hotel
Responded Sep 10, 2022
Dear Guests, Thank you so much for your review! We are glad to know that you enjoyed your time and we hope to see you again! Best Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$45 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel pela maria
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
118
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PELA MARIA HOTEL - Updated 2022 Prices & Reviews (Hersonissos, Greece)

Frequently Asked Questions about Pela Maria Hotel
Which popular attractions are close to Pela Maria Hotel?
Nearby attractions include Idolio (0.08 miles), Silver Studio (0.2 miles), and Saloon (0.1 miles).
What are some of the property amenities at Pela Maria Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pela Maria Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pela Maria Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pela Maria Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Pela Maria Hotel?
Conveniently located restaurants include Karavi Cafe Bar Restaurant, Soraya, and The Grill.
Are there opportunities to exercise at Pela Maria Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Pela Maria Hotel?
The staff speaks multiple languages, including English, German, Russian, and Greek.
Are there any historical sites close to Pela Maria Hotel?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (6.8 miles).
Does Pela Maria Hotel have any great views?
Yes, guests often enjoy the city view available here.