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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
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1,448 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Edinburgh
Reviewed May 16, 2014

I was travelling with my daughter we had a VIP room with shared pool. Accommodation was excellent. Due to our late arrival we had sandwiches left in our room. They were lovely. As was breakfast in the El Greco restaurant. The staff were very friendly and efficient. However dinner in the self service restaurant was rather disappointing, plenty of selection...

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1Thank Helen M
Derby, United Kingdom
Reviewed May 16, 2014

Lovely hotel with excellent staff (congratulations to the management on their selection and training). Arrived at 10.30pm, warm welcome from very efficient reception, who advised they had put sandwich's and a bottle of wine in our room. Felt that was really thoughtful. Room was upper floor, sea view with VIP Sharing Pool. Well equipped bathroom with plenty of toiletries, towels...

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1Thank Siegfried1404
Glasgow, United Kingdom
Reviewed May 13, 2014

A large hotel that feels like a village. It absorbs the number of guests so well, it seems quiet, even when full. The service, food and facilities are largely faultless. Just please, management, drop calling all the rooms "bungalows". We spent a week hearing the same responses to confused guests on the 2nd floor of the main building about there...

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4Thank flying_rugs
Norwich, United Kingdom
Reviewed May 13, 2014

Returned a week ago after spending a fabulous 7 days at the Aldemar Royal Mare. I travelled with a friend and neither of us could fault the hotel or fabulous staff. We arrived late at night and received a warm welcome at reception - sandwiches and a bottle of wine had been left in our room due to the hour...

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3Thank sue1771
Whitley Bay, United Kingdom
Reviewed May 11, 2014

My wife and I have just returned from the Royal Mare Hotel after a week of being superbly served by excellent, smiling, obliging staff. We arrived towards midnight and were shown to a junior suite and onwards to one of the hotel's theme restaurants remaining open especially to serve we latecomers dinner. Our suite was well-appointed and particularly comfortable with...

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4Thank Jeff P
Evian-les-Bains, France
Reviewed May 9, 2014

I strongly recommend Aldemar thalasso: treatments are great, very efficient. Staff is extremely professional and friendly. One of the best thalasso worldwide in 30 years. Hotel however does not meet at all European 5 stars standards. Very disappointing. Beach not clean, outside swimming pools not heated in April. North coast of Crete not nice, nothing to do with Cyclades islands.

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2Thank Sophie J
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear guest, Thank you for taking time to post a review on Tripadvisor about your stay here with us in Royal Mare. We always appreciate candid comments as it helps us to improve our services. We especially appreciate your comments in regards to our Thalasso which proudly offers superior treatments with excellent staff. Off course being April it is not...

Swinton, United Kingdom
Reviewed May 7, 2014

ive have just returned from a fabulous holiday at the aldemar royal mare , from the minuite i arrived i new i was on holiday , the hotel looked lovely as i approached , i was greeted by a young man who immediately helped with my bags , and upon entering the hotel lobby and reception it was gleaming ,...

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4Thank debra138
Huddersfield
Reviewed May 6, 2014 via mobile

Staying here at the moment. If u are considering this hotel then go for it. Friendly and very obliging staff, beautiful appointed rooms n luvly t have a small pool area right outside your door, at most half a dozen people around ours, peaceful bliss! And the food iz delicious varied and always fresh. My compliments to the very expert...

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3Thank Carole P
Haifa, Israel
Reviewed May 5, 2014

one of the luxury hotels in crete ; the location is nice 2 k"m to the main nightlie & restaurants & bars in hersinissos. the main entrance as palace boulvard nice & beautiful trees. the rooms very nice clean & good amenities. vip rooms with access to the pool ; no body else in the hotel can got into this...

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Thank maher629
Reviewed May 2, 2014 via mobile

Yes this is a nice hotel but be under no illusion it is NOT 5 star as advertised and we stayed in VIP area. The shared private pool is first class. The reason for my review is do not eat at the hotel. The food is less than average but wow the prices are not! Also the other issue is...

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6Thank Stephen E
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Sir or Madam, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests about their stay, but we would like to reply the following: We are happy that you enjoyed your room and the area of the hotel. Our restaurants are numerous and varied in order to cover the tastes of our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $101 - $682 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Spa Hotel in Hersonissos
#4 On the Beach Hotel in Hersonissos
#4 Luxury Hotel in Hersonissos
#4 Business Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
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Questions & Answers

Here's what travelers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travelers.
141 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea view rooms are not always close to the beach”
 of 5 bubbles svetlanapopova5, 2 weeks ago | Read review
“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
 of 5 bubbles 677julieo, Dec 13, 2016 | Read review
“Sea view rooms with pool in the block”
 of 5 bubbles angelab526, Nov 15, 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
 of 5 bubbles 42Angela, Nov 14, 2016 | Read review
“If you want a private pool, you should choose VIP rooms. And they are close to the main restaurant also.”
 of 5 bubbles linutk, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question