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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
Aldemar Royal Mare Thalasso Resort
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1,449 Reviews from our TripAdvisor Community

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Showing 727: English reviews
Heraklion, Greece
Reviewed 4 days ago NEW

The first thing that impresses you when you reach the hotel are the beautiful gardens and cozy architecture. Located on the slope, spacious, very green and well kept it created immediately a feeling that my vacation started. W have booked a HB and our dinners and breakfasts were served in the main restaurant located in the main building. There was...

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Helpful?
Thank afoundoulis
toronto
Reviewed 2 weeks ago

This is a dream place to be spoiled and pampered. The grounds are spectacular, the rooms superb, and the staff unparalleled in their hospitality and attention to every detail. A mini paradise for R&R.

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Helpful?
Thank spriel
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear spriel, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Aldemar Royal Mare in the near future. With kind regards, Alina Tamarova Reputation Manager Aldemar Resorts

Reviewed 3 weeks ago via mobile

Visited the Royal Mare in October 2016 and had an excellent holiday! We stopped in a double room with garden view and were not disappointed. Positive points: 1. Excellent all inclusive selection - the majority of cocktails were included, and the food selection was very good. The food was always warm and service in the restaurant was friendly and quick....

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2Thank Kimberley R
repmgr, Reputation Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Kimberley R, Thank you for taking the time to post your review regarding your recent stay in our hotel Aldemar Knossos Royal. We are delighted to know that you had a nice holiday experience with us! Rest assured that we have taken in serious consideration all of your comments. Our guests’ feedback is always valuable and helps us to...

Cardiff, Wales
Reviewed January 12, 2017

We stayed here last spring/summer and enjoyed a great stay and lovely weather. The rooms were immaculate although it is always annoying having to push two twin beds together. Our courtesy room on the last day was equally as clean (usually you're going in after several others/families) with good supplies of everything we needed. Food was great although the adoption...

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2Thank caroline19790
Management response:

Dear caroline19790, Let me thank you for writing such a detailed review, I am sure it will help other travelers to make a right decision when choosing which hotel to choose for their stay. We are delighted to know you enjoyed your stay with us and appreciated our facilities and level of services. It is pleasant to know you liked...

Leicester, United Kingdom
Reviewed January 2, 2017 via mobile

This hotel is fantastic, beautiful setting and very spacious, room was a good size with everything we needed including a view of the sea. We arrived late on the first night but still managed to get a couple of bottles of wine (one of these was complimentary in the fridge) and room service which was delivered promptly and such a...

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1Thank Colt28
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Our dearest reviewer, We would like to thank you for the kind and encouraging comments from your experience in our hotel Aldemar Royal Mare. We are more than pleased to know that our hotel and services exceeded your expectations and your appreciating comments fill us with pride. Your comments are already shared with all our personnel and they are much...

Northampton, United Kingdom
Reviewed December 13, 2016

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Thank 677julieo
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Frinton-On-Sea, United Kingdom
Reviewed November 15, 2016

Good hotel spotlessly clean and ample facilities.The pool areas are lovely and we were fortunate to be upgraded to a room with a private pool for our block of rooms to share. The balcony was excellent with sunbeds and table/chairs so plenty of room to spread out if needed. The whole hotel is immaculate and I so much cleaning happening...

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Helpful?
2Thank Angela B
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind regards Vassilis Fragoulakis General Manager

Billingham, United Kingdom
Reviewed November 15, 2016 via mobile

We were switched to this hotel for our visit just a week before our departure. We were a little apprehensive, but our fears were dissipated on arrival. The reception area was very impressive and the staff were very friendly and welcoming. We upgraded to a VIP room, and were very happy with the location close to reception, and our shared...

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1Thank SG3560
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you very much for your feedback and the comments written! We are delighted to read that you enjoyed your holidays at the Royal Mare Luxury Resort + Thalasso. Rest assured that we have taken in serious consideration all of your comments. Our guests’ feedback is always valuable and helps us to improve our services. We hope to...

Aylesbury, United Kingdom
Reviewed November 14, 2016

This was our second visit to an Aldemar hotel, the first being the Aldemar Amelia Mare. we arrived late at night, check in was smooth and were taken to our room quickly. Lovely room with a share private pool. The hotel is immaculate and the staff wonderful, akways readty to help and advise. The food choice was very good and...

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Helpful?
Thank 42Angela
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work, assuring you...

Vilnius, Lithuania
Reviewed November 9, 2016

This hotel is a real 5 star. Various food, excellent room service a few times a day (VIP rooms), very kind staff, private pools, huge territory. I could point only one weakness - hotel does not have sand beach, it is quite rocky so for those who love smooth sand the alternative is to travel around an island :)

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Thank linutk
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear reviewer, We appreciate your kind comments regarding your recent stay in Aldemar Royal Mare & Thalasso. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $100 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Spa Hotel in Hersonissos
#4 On the Beach Hotel in Hersonissos
#4 Business Hotel in Hersonissos
#5 Luxury Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
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Questions & Answers

Here's what travelers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travelers.
136 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
 of 5 bubbles 677julieo, Dec 13, 2016 | Read review
“Sea view rooms with pool in the block”
 of 5 bubbles angelab526, Nov 15, 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
 of 5 bubbles 42Angela, Nov 14, 2016 | Read review
“If you want a private pool, you should choose VIP rooms. And they are close to the main restaurant also.”
 of 5 bubbles linutk, Nov 9, 2016 | Read review
“Private pool view if you enjoy peace and quiet”
 of 5 bubbles 622paulag, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question