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Hersonissos Palace Hotel

Traveler (597)
Room & Suite (141)
Pool & Beach (108)

About

#95 of 184 hotels in Crete
Location
Cleanliness
Service
Value
Looking for a place to stay in Hersonissos? Then look no further than Hersonissos Palace Hotel, a family-friendly hotel that brings the best of Hersonissos to your doorstep. Hersonissos Palace Hotel Crete is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests. The hotel features a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Hersonissos. For guests with a vehicle, free parking is available. Roman Fountain (0.2 mi), located nearby, makes Hersonissos Palace Hotel a great place to stay for those interested in visiting this popular Hersonissos landmark. While you’re here, be sure to check out Valentino, one of the delis that can be found in Hersonissos, which is a short distance from Hersonissos Palace Hotel Crete. During your visit, be sure to check out a popular ancient ruins like Roman Archaeological Remains, which is a short distance from the hotel. We’re sure you’ll enjoy your stay at Hersonissos Palace Hotel as you experience everything Hersonissos has to offer.
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Property amenities
Pool
Restaurant
Bar/Lounge
Free Internet
Free parking
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Concierge
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
88Good for walkers
Grade: 88 out of 100
35Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
942Reviews
67Q+A
100Room tips
Traveler rating
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Popular mentions
Where regard to the comments mentioning that the rooms could do with upgrading, I completely agree, although I would not call this a nightmare. It only takes a little common sense to realise it isn’t going to be ‘5*’ when 4*’s are coming up more expensive when doing an online
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Can't believe they're getting away with rating themselves as 5*. This hotel is so tired it's almost comatose. No entertainment, no activities, you have to pay for extras such as the gym/sauna. The food is mediocre at best. Advertises a champagne bar, private beach with pool
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Came to this hotel as a single traveler. Felt very secure and comfortable. Rooms clean and tidy. Staff very friendly and helpful. Good location for shops and cafes. Lovely view from room. Also very close to beach.
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Ideally located just metres from the beach, bars, nightlife and the busy town. Pool bar can be a little cramped at times, but there is another outside bar with full height/width windows all round just metres away by the beach, and it's part of the all-inclusive package.
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Response from Pratsinakis D, General Manager at Hersonissos Palace Hotel
Responded 3 weeks ago
Dear William H, Thank you for choosing Hersonissos Palace Hotel and for taking the time to provide your review. We are delighted that our hotel fulfilled all of your holiday needs and that you thoroughly enjoyed your stay with us. It was our great pleasure to host you and we look forward to welcoming you back in the very near future. Kindest regards, Dimitris Pratsinakis
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Worst place we have ever stayed in, dirty filthy, neglected, old and uncomfortable Food awful and bland very poor drink choice too poor Wouldn’t ever recommend – just awful experience don't go thee ever staff to very unresponsive 2 x single beds for couples?
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Response from Pratsinakis D, General Manager at Hersonissos Palace Hotel
Responded 3 weeks ago
Dear Mr. Fitzpatrick, We would like to thank you for choosing Hersonissos Palace for your summer holidays. We are very sorry that we did not meet you expectations, and thank you for your comments which we will take under serious consideration. Responding to your negative comments I would like to point out that our All Inclusive package is offered at 4 different bars, that the total number of cocktails and drinks included are 29, thus I can not understand why you view the number to be small. The reservations for our rooms are always either for twin beds (2 singles) or 1 double, thus the guests know that there might be a case that the bedding will be one or the other. As we are a hotel we do this in order to offer different options, and should there be availability we would have moved you to a room with double bed. Concerning the food I have nothing to comment either than, that taste is an individual opinion and that we regulate the quality of the food we serve according to HACCP regulations. Hersonissos Palace Hotel is a Heaven for many of our guests, and we are sorry you opinion is the exact opposite, though we hope you will give us the opportunity to prove you wrong. Kind regards, Pratsinakis Dimitris General Manager
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PRICE RANGE
$78 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel hersonissoshersonissos palace hotel cretehotel hersonissos palace
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
154
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