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Hersonissos Palace Hotel

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Dedalou 10 Street, Hersonissos, Crete 700 14 Greece
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Traveler (228)
Pool & Beach (42)
Room & Suite (31)

About

#96 of 194 hotels in Hersonissos
Location
Cleanliness
Service
Value

Looking for a place to stay in Hersonissos? Then look no further than Hersonissos Palace Hotel, a family-friendly hotel that brings the best of Hersonissos to your doorstep.

Hersonissos Palace Hotel Crete is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.

The hotel features a concierge. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Hersonissos. For guests with a vehicle, free parking is available.

Roman Fountain (0.2 mi), located nearby, makes Hersonissos Palace Hotel a great place to stay for those interested in visiting this popular Hersonissos landmark.

While you’re here, be sure to check out Valentino, one of the delis that can be found in Hersonissos, which is a short distance from Hersonissos Palace Hotel Crete.

During your visit, be sure to check out a popular ancient ruins like Roman Archaeological Remains, which is a short distance from the hotel.

We’re sure you’ll enjoy your stay at Hersonissos Palace Hotel as you experience everything Hersonissos has to offer.

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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Airport transportation
Meeting rooms
Internet
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Baggage storage
Concierge
Currency exchange
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Fireplace
Private balcony
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Russian, German
1035Reviews75Q+A0Room tips
Traveler rating
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Popular mentions
Wilma wrote a review Jan 2021
1 contribution
We arrived late at night and were worried that we would not get something to eat, but the receptionist was kind enough to have arranged cold dishes and a drink. Was a nice touch. The rooms are spacious, though they need a bit of updating. We enjoyed our meal at the restaurants. My husband really liked the Greek desserts, though I personally found them too sweet. Crete in general was nice to travel, though be careful while driving, as Greeks drive like crazy!!
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Date of stay: October 2020
Location
Service
Sleep Quality
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Response from Pratsinakis Dimitris, General Manager at Hersonissos Palace Hotel
Responded Jan 25, 2021
Dear Mrs. Fischer, We would like to thank you for taking the time to post a positive review on Tripadvsor, as well as choosing Hersonissos Palace as you summer holiday hotel. We in Hersonissos Palace, have as goal to offer a service and a product of high standard. Especially now during the Covid-19 pandemic our focus is to to work towards offering a safe and hospitable environment for our guest. We are happy you enjoyed your time with us, and hope we will get the opportunity to welcoming you back in Hersonissos Palace in the near future.
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HZ1985 wrote a review Jan 2021
1 contribution
Eventhough the bus took 1 hour to arrive at the hotel, the porter and the receptionist were friendly, and showed me to my room, which was spacious. The food had a good variety, especially the desserts. Animation was a bit limited, but music nights we ok. The Island is beautiful in October, but we had one day of rain.
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Date of stay: October 2020
Rooms
Location
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Response from Pratsinakis Dimitris, General Manager at Hersonissos Palace Hotel
Responded Jan 25, 2021
Dear Mr. Zoete, We would like to thank you for taking the time to post a positive review, as well as choosing Hersonissos Palace for your summer holidays. We in Hersonissos Palace, have as goal to offer a service and a product of high standard. Especially now during the Covid-19 pandemic our focus is to to work towards offering a safe and hospitable environment for our guest. We are glad you enjoyed your time with us, and hope we will get the opportunity to welcoming you back in Hersonissos Palace in the near future.
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maggie902 wrote a review Nov 2019
Preston, United Kingdom21 contributions28 helpful votes
Stayed here in October 2019 as solo traveller. On arrival it was around 10.15pm local time, I was offered food but decided I just needed a drink and my room so declined. I was given a room on 1st floor down corridor believe it or not it was room 101, right outside there was two doors, first one not locked this led to an area for cleaners to use, then door to room. The room was not nice at all, so avoid this room, the views not good but the shower area was very old and stained in shower base definitely needed replacing. I requested another room and was told to ask at reception the following morning. I managed to just about get couple drinks in, both bars shut 11pm. Following day I was given another room on 2nd floor near reception this room was very nice, the concierge, Tomas, brought my case from other room to me. The door lock leading to balcony was faulty but within 15 mins of my reporting it was fixed. The only problem with this room was that every time I showered the floor was wet through. I didn't report this, didn't want to move again. I found food good and restaurant staff very pleasant apart from the main man, maitre de, he was miserable, I said calamara most days he never spoke back or even smiled so I decided to ignore him. I loved the pool area especially the quiet pool at the back, sometimes I had pool to myself. I also loved the champagne bar and Androniki, the barmaid, was an expert making champagne cocktails and very friendly too. Unlike the man who worked the pool bar, he always gave me the impression he didn't like his work rarely smiled. The know bar near the beach is fabulous and I used to call in there most days. The location of the hotel is brilliant, 2 mins from beach and 5 mins from harbour and main area of bars and restaurants. I would have liked to see more entertainment for I didn't see any during the day and only 3 acts in the evening during the 10 nights I stayed. Overall I agree with most reviews that this is not a 5 star hotel if it was refurbished it could be good 4 star. Nevertheless I really enjoyed my stay but I always try to enjoy my holidays regardless of the downsides look at the positives, good location, good staff and food. First time to Crete will definitely be going back but would like to try another resort to compare.
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Pratsinakis Dimitris, General Manager at Hersonissos Palace Hotel
Responded Jan 25, 2021
Dear maggie902, We would like to thank you for taking the time to post a positive review on Tripadvisor, as well as choosing Hersonissos Palace as your summer holidays hotel. We in Hersonissos Palace, have as goal to offer a service and a product of high standard. Especially now during the Covid-19 pandemic our focus is to to work towards offering a safe and hospitable environment for our guest. We take note of your feedback, and will use it constructively se we can improve in the areas you mention. We are happy you enjoyed your time with us, and hope we will get the opportunity to welcoming you back in Hersonissos Palace in the near future
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michele h wrote a review Nov 2019
west midlands422 contributions85 helpful votes
Went as a substitute for Rhodes due to Thomas Cook collapse Altho hotel is rated 5 star I wouldn’t actually agree but reading up on how hotels are rated I’m not surprised it’s amenities that get the ratings not the accommodation therefore you can stay in a dump as long as it’s got the necessities needed to reach that level On to the hotel Some levels were extremely pleasant like champagne bar where others let it down an upgrade had been attempted but not fully achieved like old brown frames with new green doors in wardrobes and a few bits knocked out of walls etc Food —— some days it was good others not so —- little repetitive at times - no curries or Chinese which would have been good — had egg n beans for breakfast every day —- meals seemed better on a lunchtime than the evening - as the last week of the season some amenities had closed down which was a shame Overall a good enough stay tho
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Date of stay: November 2019Trip type: Traveled as a couple
3 Helpful votes
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Response from Pratsinakis Dimitris, General Manager at Hersonissos Palace Hotel
Responded Jan 25, 2021
Dear 747micheleh, We would like to thank you for taking the time to post a positive review on Tripadvisor, as well as choosing Hersonissos Palace as your summer holidays hotel. We in Hersonissos Palace, have as goal to offer a service and a product our guests will enjoy. Especially now during the Covid-19 pandemic our focus is to to work towards offering a safe and hospitable environment for our guest. We take note of your feedback, and will use it constructively se we can improve in the areas you mention. We are happy you enjoyed your time with us, and hope we will get the opportunity to welcoming you back in Hersonissos Palace in the near future
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Adrian M wrote a review Oct 2019
Jerusalem, Israel1 contribution1 helpful vote
At least twenty years since any much maintenance. Dirty paintwork, worn lino in passageways, chipped furniture in bedrooms. Canteen food. Drinks packages contribute to noise around pool late at night. Any story that reception can make up for shortcomings. A Greek version of Fawlty Towers. Go at your peril!!!
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Date of stay: October 2019
Rooms
Location
Service
1 Helpful vote
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Response from Pratsinakis Dimitris, General Manager at Hersonissos Palace Hotel
Responded Jan 25, 2021
Dear ajmandel, We would like to thank you for taking the time to post a review on Tripadvisor, as well as choosing Hersonissos Palace as your summer holidays hotel. We in Hersonissos Palace, have as goal to offer a service and a product our guests will enjoy. Especially now during the Covid-19 pandemic our focus is to to work towards offering a safe and hospitable environment for our guest. We take note of your feedback, and will use it constructively se we can improve in the areas you mention. We are sorry you did not enjoy your time with us, and hope we will get the opportunity to welcoming you back in Hersonissos Palace in the near future, so we can prove we did our best to improve.
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PRICE RANGE
$81 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace hotel hersonissos, hersonissos palace hotel crete, hotel hersonissos palace
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
154
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Frequently Asked Questions about Hersonissos Palace Hotel
Which popular attractions are close to Hersonissos Palace Hotel?
Nearby attractions include Buggy Safari Motoxperience (0.08 miles), New York Beach Club Hersonissos Crete (0.3 miles), and Y.O.L.O. You Only Live Once (0.3 miles).
What are some of the property amenities at Hersonissos Palace Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Hersonissos Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Hersonissos Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hersonissos Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hersonissos Palace Hotel?
Conveniently located restaurants include Mythos, Skipper, and Argo.
Are there opportunities to exercise at Hersonissos Palace Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hersonissos Palace Hotel have an airport shuttle?
Yes, Hersonissos Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hersonissos Palace Hotel?
The staff speaks multiple languages, including English, German, and Russian.
Are there any historical sites close to Hersonissos Palace Hotel?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (7.6 miles).
Does Hersonissos Palace Hotel have any great views?
Yes, guests often enjoy the ocean view available here.