Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
At a distance of just half an hour from the Heraklion,at the outsckirts of Hersonissos Silva Beach Hotel operates as an all-inclusive resort hotel, where one can choose from a plethora of activities or if otherwise inclined just relax on the beach or around the pool. The Hotel was renovated during winter 2010.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Silva Beach hotel is a favorite among guests for its excellent location near local shops, restaurants, and the beach, offering a blend of tranquility and accessibility. The property's cleanliness and traditional Cretan atmosphere are applauded, though the music and some tired areas could use a refresh. While the rooms are spotless, opinions are divided on their size, style, and upkeep.
The staff's commendable service is a high point, as are the comprehensive amenities, despite some minor complaints about sunbed availability and shower size. While most find the stay worthwhile, a few guests feel that extra charges slightly mar the hotel's value.
Location
Central
Atmosphere
Charming
Rooms
Basic
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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Arrived on 4th sept was only approx 30 mins from Airport was welcomed with a refreshing drink , book in was quick and easy ( maybe because we were only ones booking in lol ) like most most tourists had to pay tourist tax and a fee to use the safe which I thought should of been free , we were informed as was late there was a cold meal in the fridge in our room our cases were then taken to the room for us . We had booked a sea view room which we got , the room(512) wasn’t the biggest room but it was clean comfortable and we hadn’t planed to spend to much time in it. In the fridge was two plated meals cold meat and salad very welcome . There was a kettle in the room but no cups or tea or coffee we ended up buying our own ( I don’t know if this due to COVID situation or not ) our room was at the front of the complex , it was designed to look like a little Greek village was a refreshing not to be huge hotel block , we were on ground floor and if stepped out our little balcony across the little promenade ( which if you followed took you to the harbour and night life ) we were near the pool and the ocean . It’s hard to review and criticise as was there during these troubled times, all I will say is the hotel staff did every thing they could to make are stay as enjoyable as possible , the food was limited but was good and still a good selection and plenty full , the staff severed you and you had to wear a mask . Sorry am bad with names but thanks to Damian and another lady , only remember her name began with a E she was all ways singing and dancing and just made you smile lol Would love to return when times return to normal and see how things should be ie full menus , entertainment . I only have two little criticism the first was my rooms location , it was at the front and only 50 yards from a club / restaurant and played very loud music it did stop at midnight but as there a curfew in Greece it stopped at midnight we did wonder what time it would stop if no curfew if later would of asked to move room and the bin men emptied there bins every morning at 6! The second is that the hotel is ideally placed to explore Crete but there is no information in the hotel what is on offer not even a welcome pack in the room , Crete is a beautiful island to explore but it’s if they want to keep it a secrete lol again don’t know if welcome packs have been removed because of COVID but there were not any in reception either . Sorry if this is long , would I go back he’ll yes it really is a little gem it ticked all our boxes and would be good to go back when the hotel can really show us what it can offer 😎
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Sep 17, 2020
Dear valuable guest, We feel privileged and honored having read your lovely review. Indeed,there are issues due to COVID 19 protocols,which narrow our capacities in offering many more services and information related to potential explorations,excursions and activities existing on the island of Crete.However,we are not allowed to place any leaflet or information package in the rooms or even in the information/concierge area by the front desk,as it used to be in normal periods. Hopefully the normal times will return to our lifes again soon. Until then, we strive for the best possible outcome in obtaining excellent services,safety and perfect conditions of the facilities. We all look forward to welcoming you again soon in the SILVA BEACH HOTEL, Sincerely, Spilios Vlachoulis Hotel General Manager
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After some tourist changes relating to travel corridors we returned to Crete and stayed at Silva Beach hotel, and what a wonderful experience it was! We arrived late and found meats, salads, cheeses and rolls in the fridge within our room. The staff were taking all Covid -19 precautions with masks, hand hygiene and guest temperature checks on arrival.....This certainly ensured reassurance for us!
The restaurant was well organised with guests queuing for meals, buffet style, but with staff service at the food points to ensure there was no contamination of utensils! Food was varied and very very good!! The waiting staff were so very attentive to guest needs, including Damian, Geanis and a lady who served the puddings who was always smiling and very welcoming.
We had pool side accommodation for all three rooms and they were great, with a very good bathroom and lovely walk in shower.
Rooms were cared for by housekeeping every two days with clean bathroom and beach towels too. Self controlled air con units too which are very effective!
The two pools cater for your personal needs with one being fresh water and one salt water. There are lots of sun beds and if like me you get up early for a run, you will see the surrounding areas of the pool being cleaned daily.
The bar as per Greek guidance currently closed at midnight and served all inclusive until 2300hrs with very varied spirits, cocktails, soft drinks etc. The bar staff - Georgas, Zacharias and Nikos are fabulous and so welcoming and ultra polite!
As you have read it was a great experience. The hotel is managed so very well, and after a chat with the hotel manager who has previous experience from high end managerial positions in the USA you can see why the hotel has been able to respond so well to the new norm!!!
We would fully recommend it for families or friends with or without children!!
Thank you everyone!!!
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Aug 28, 2020
Dear guest, We feel grateful and we appreciate your lovely and positive review. Every given day,we make our best to provide the quality of the services and facilities in our hotel. We look forward to hearing from you should you decide to include the SILVA BEACH HOTEL,in your future vacation plans. Sincerely, Spilios Vlachoulis Hotel General Manager
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Had a fantastic holiday staying here at Silva Beach 15th-25th August party of 8. Little nervous at what to expect due to current Covid19 situation but hotel managed current climate extremely well. Masks/visors worn by staff, hand sanitizer on entrance to public places and miniature bottles in rooms. We arrived on a late flight and welcomed with drinks and then taken to our fabulous ground floor pool side rooms 401,402 and 403 to find an wonderful plates of food of cold meats, cheeses, bread and fruit in our rooms. Food /AI: excellent, plenty of variety and always fresh. Drinks and cocktails fab too. Pools: 2 big pools, one freshwater and other sea salt. Pool towels provided. Water melon brought round in the mornings. Plenty of beds and day beds by the sea. Housekeeping: Came every 2 days and did a great job. Location: Amazing! Everything with in easy reach bars, restaurants, beach and pool. Staff: All staff work really hard, welcoming and friendly sorry didn’t get all names but those I did Damian, Giorgas, Zacharias, Kostas, Giannis and Maria. Thank you all for ensuring we had a great holiday and many happy memories. We would 100% recommend this hotel and was a great find and will definitely be returning.
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Date of stay: August 2020Trip type: Traveled with family
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We holidayed with 2 other couples from the 6th of September for 12 nights. Everything about the experience was fantastic. Amidst very difficult circumstances all the staff are doing a brilliant job. The service system for the food was absolutely fine and there was barely ever a delay in being served. I would much rather be served anyway, its a much more hygienic method than a large number of people accessing trays of food and helping themselves. The rooms were good and spotless. The location is good and its easy to walk either way from the hotel to access other beaches. It's a 20 minute walk up the hill to nearby villages which are great for a night time drink and stunning views. The hotel is also on reliable and cheap bust routes for anyone wanting to venture outside the resort. Obviously things were less busy due to covid but we had a great holiday which in part was down to the friendliness and hard work of all the staff at Silva Beach. Thanks very much guys!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Sep 30, 2020
Dear Robert, Please accept our gratitude and appreciation for the lovely and useful review of our property and the resort in general.All of us here in the Silva Beach Hotel we make our utmost to provide the best of service and security in order to have our guests feel comfortable and happy during the precious time of vacation. Most of the time we make the extra mile not to leave anyone less satisfied in the difficult period of pandemia. We look forward to welcoming you again soon, Sincerely, Spilios Vlachoulis Hotel General Manager
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We have been here for 6 days now and are not ready for home tomorrow. We previously stayed here in October 2019 and planned to return last year but couldn’t due to Covid. I was quite anxious about leaving the UK, especially with all the the extra requirements but the hotel have put in lots of measures to keep us safe. The place is spotless with an army of cleaners around each day. The tables are wiped down frequently and there is hand gel readily available everywhere. Masks are worn in communal indoor areas including the restaurant and also disposable gloves when choosing food which is still self-service. The food and drink is quite varied and the desserts are amazing. We’ve had something different each day. Included in the stay is an evening meal at the Italian restaurant along the road and also the Prime Burger bar on site. Both of these meals were very good quality and very much enjoyed.
The hotel is on several levels and is set out like a Cretan village with lots of pathways and lovely garden areas with fruit trees and flowers. It’s on a busy road at the front but backs right onto its own beach which has lots of sun beds and a beach bar. There are lots of shops, bars and beautiful restaurants within easy walking distance both on the main road and along the sea front. The rooms are a good size with traditional decor. Our bathroom this time is bigger than our last stay. Each room has either it’s own terrace or balcony with a table and chairs. The pools are very clean but you have to be up early to get a sun bed in a decent spot. The team work very hard to make your stay the best it can be. On arrival here late at night we had cold plates of food in the fridge, a huge fruit basket with a bottle of water which was very welcoming. The reception team were most helpful in printing all our forms for our journey home and in answering any queries.
We have really enjoyed our stay here for so many reasons, just as we did in 2019. We will most definitely be coming back to Silva Beach, it’s been a perfect break.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip:Room 124 is spacious with a pool view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Oct 3, 2021
Dear guest, We are happy and privileged to know that once again ad a wonderful stay with us. Your comments make our efforts meaningful. We look forward to welcoming you again soon in the Silva Beach Hotel, Sincerely, Spilios Vlachoulis Hotel General Manager
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We just got back yesterday after a great holiday at the Silva Beach Hotel, where we spent the last week of May 2021. Undoubtedly it is a great place to stay when you visit Crete.
The hotel location is just ideal, both for those who want to be close to the sea (there is a private beach this hotel owns), and for those who want to visit Heraklion and other places.
200 meters from the Silva Beach there is a bus stop, and you can get to Heraklion in just 30-40 minutes (take the bus plan at the reception). The regular buses are quite modern. Indeed, it is not always necessary to rent a car, especially advantageous option for those who are used to spending daily a lot of time behind the wheel and want to take a break from driving.
You can also walk to three interesting villages in the neighborhood. When you arrive, don't be confused by the fact that the hotel is located on a busy street. As you enter the reception and get your room key, you leave all the noise and bustle behind the fence of the hotel. By the way, on that street you find quite a lot of different shops, supermarkets, bars and so on, which is very convenient.
The entire Silva Beach staff is very friendly and always ready to help with any matter! The food is very good and with a decent selection of meals every day.
The hotel has two swimming pools, which are always very clean and one of the pools is with sea water.
As we were choosing the hotel, one of the criteria was the distance to the airport. From Silva Beach to the airport it takes about 30 minutes, which is super convenient.
Certainly, I recommend Silva Beach Hotel as a great option to be considered when you plan your visit to Crete.
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Date of stay: May 2021
Value
Service
Sleep Quality
Room Tip:We had rooms 253 and 254. Pretty nice rooms if you don't expect to get a luxury apartment and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Jun 2, 2021
Dear valuable guest, We appreciate your lovely review and thank you for the useful tips shared regarding the location and transportation facilities in close proximity of the hotel's entrance. We all look forward to welcoming you soon again in the Silva Beach Hotel, Sincerely, Spilios Vlachoulis Hotel General Manager
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We flew out 25 Aug for 7 nights booked with First choice and flew from Exeter. Flight was about 3:30 We arrived at the hotel around 21:30 booking in was simple, we were informed there was a plated meal in our room, which was really nice selection of cold meats cheese salad and bread rolls with fruit. A nice touch. We had room 186 which gave us a great view of the pool and sea. Plus the view of the sunrise was spectacular. The room was well equipped with fridge and kettle Bed was comfortable and the large bathroom and walk-in shower was great. The room was very clean and well furnished The hotel has two pools one salt water which we loved and a fresh water pool. Plenty of sun beds Towels are provided for use at the pool Food was a buffet which the staff served due to COVID. Food was good I had no complaints and the staff worked hard. The select restaurant is styled on an American burger place and again an enjoyable meal with no complaints, we both enjoyed our meal there. The bar staff worked hard and again a good selection of drinks were available. The hotel is in a good location to other bars restaurants and shops
The beach is a mixture of sand and small pebbles I used beach shoes which if you have them then take out with you
Worthy of its 4 stars from what I observed and we had a great week here, you will not be disappointed
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
spent a week at the silva beach and recently returned . the hotel was very clean and all areas look after . staff were pleasant and attentive . The location on the beach is good and within walking distance of the shops and bars . We had a pool view room . adequate for a double bedroom with wash facilities , air con very good and bed comfortable , we had a ground floor room which allowed for more space , only done side they provided a kettle but no tea/ coffee . We were prepared for slight changes due to the covid situation , and as previous reviews the all inclusive food was i feel one of those . you had to queue for the food and select then it was put on a plate , this did result in lond delays at peak times . i felt the choice was limited for a 4 star , very little fresh fruit , and the orange squash ( not juice was disappointing ). overall staff were great and pool areas were great .
Negatives : towels on sun beds not managed . and felt lacked staff to support the beach bar and restaurant , this again we put down the the hotel working at lower capacity . a group of young couples kept the party going into the early hours with no intervention form security . i would return , because it is a lovely hotel .
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Sep 17, 2020
Dear valuable guest, We thank you deeply for your lovely review. All your comments will be investigated and rectified immediately. We look forward to welcoming you again soon in our hotel, Sincerely, Spilios Vlachoulis Hotel General Manager
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We arrived at silva beach greeted with the most delicious thirst quenching locally sourced fresh lemonade.the lobby is very modern and first impressions were stunningly designed. The staff are so friendly and will do anything to make you feel at home.our luggage was taken to the room as we entered first impressions was how clean and inviting it was the view from our balcony was stunning we could see the sea the pool the romantic bar all at once by this time we knew it was going to be a great hotel to stay in.we did have to quarantine for 24 hours but the manager of the hotel gave us full use of all the premium room services available and couldn't have been more generous and attentive. When we went to the pool the next day we experienced true silva beach hospitality and for the next 13 days we enjoyed beautiful food tranquil views there is honestly so much to choose from delicious cocktails the best staff EVER!! . We have already booked up to come back with our families next year so they can experience the most amazing holiday we had there aswell.could not recommend this hotel enough it's for all and we feel like we have a new Greek family. Thank you Silva Beach we will be back and cannot wait to see you all.
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Jun 2, 2021
Dear sir, We want to thank you for the excellent comments and experiences shared in the beautiful Silva Beach Hotel. We all look forward to welcoming you oon again in Crete, Sincerely, Spilios Vlachoulis Hotel General Manager
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From the minute we arrived here my sister and I fell in love with the place. Rooms; Comfortable beds and peaceful surroundings. The rooms were cleaned every day and were spotless. Pretty little balcony with side sea view and all in a quaint village type setting. Restaurants; We ate in the buffet restaurant most nights and as a slightly fussy eater I'm delighted to say we couldn't fault the food. La Strada was lovely too and nice that its situated just out of the hotel so you feel like you're going out for dinner. Bar; We spent most of our time in the lobby bar although we did spend some time at the pool bar and had tons of water at the beach bar! Cannot fault any of them. All Inclusive stops at 11pm however you can still buy drinks until midnight. Beach area; You have to be up early to get a bed at the pool or beach area and getting into the sea is a bit of a balancing act but worth it. Last but not least the staff; Manos at the lobby bar served us every night and made our holiday so special. His banter was so good too and he always took time to talk to us and make us laugh whether at the bar or just in passing throughout the day . Bella in the restaurant also made us feel special and always chatted to us to tell us of places to visit etc next time we come to Crete (we will Bella). Kostas at the beach bar was lovely too and always served you with a smile. The hotel manager also spoke to us a few times and was so friendly too, all of which made us feel special. I also have to mention the staff at reception and porters who all went out their way to provide a great service. Covid testing was arranged at hotel at a good price of 20 euros and everywhere in the resort felt safe and clean. We would both highly recommend this hotel and we want to return next September if we can. We stayed for 5 nights in mid September and the weather was amazing.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spilios Vlachoulis, Γενικός Διευθυντής at Silva Beach
Responded Oct 14, 2021
Dear guest, Greetings from sunny Crete.We feel privileged to realise that you have spent your vacation time so nice and peacefully. From all of us special greetings and expectations to welcome you again soon, Sincerely, Spilios Vlachoulis Hotel General Manager
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There are more places to choose from in the Hersonissos area.
PRICE RANGE
$93 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aquis silva beach hotel chersonisos, aquis silva beach hersonissos, aquis silva beach hotel hersonissos, silva maris
FORMERLY KNOWN AS
Aquis Silva Beach
LOCATION
GreeceCreteHeraklion PrefectureHersonissos
NUMBER OF ROOMS
312
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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