Welcome to Mount Polaris Suites & Spa, your luxurious escape in the enchanting hill station of Kalimpong, home to sprawling tea gardens, vibrant local culture and stunning views of the Eastern Himalayas. Located in the heart of the city, Mount Polaris Kalimpong is the perfect base for exploring the various leisure centres and tourist spots nearby. From visiting the Deolo Hill to the Himalayas, our prime location offers easy access to all the attractions Kalimpong has to offer. Our hotel in Kalimpong has an in-house multi-cuisine restaurant which serves up a variety of delicious cuisines made from locally sourced ingredients. Indulge in a relaxing and rejuvenating spa experience at our in-house spa, where our expert therapists use natural ingredients and traditional techniques to provide you with a holistic and unforgettable spa experience. Feel the magic of Kalimpong in luxurious comfort at Mount Polaris Suites & Spa, one of the best hotels in Kalimpong.
9th Mile, Rishi Road Above Dominos Pizza, Kalimpong 734301 India
Mount Polaris Suites & Spa
176 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Mount Polaris Suites & Spa is celebrated for its array of amenities, including a rooftop restaurant that offers panoramic views and a diverse menu, which guests generally appreciate despite a few noting issues with basic amenities. The rooms earn praise for their cleanliness and spaciousness, with the added bonus of beautiful views, although there are occasional mentions of size variance and maintenance needs. While some travelers consider the food offerings to be on the expensive side, the hotel's competitive rates and convenient location near local markets are widely recognized for providing value.
The hotel’s atmosphere is frequently lauded for its tasteful decoration and inviting vibe. Service at Mount Polaris Suites & Spa is often commended for the staff's attentiveness and friendliness, with a few minor inconsistencies reported.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Well-appointed
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I would like to compliment the hospitality of the staff namely Mandeep, Smriti, Kundan and Shambhu who did their best to make our stay comfortable. However the hotel lacked the basic amenities like washroom soaps, defective potty seat , the shower was not cleaned obstructing clear flow of water. Room planning needs to be upgraded with room upkeep.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled with family
Room Tip:The hospitality is commendable but room upkeep is lacking. The same has scope for further...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Jun 5, 2024
Dear Guest, Namaste! Thank you for your wonderful review of your recent stay at Mount Hotels! We're delighted to hear that you had such a fantastic experience with us. Your kind words about our staff and facilities are truly appreciated. It's feedback like yours that motivates us to continue delivering the highest level of service to all our guests. We can't wait to have the pleasure of hosting you again soon. Warm regards, Guest Relation Associate
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The best service, the best people, the best food, we had the pleasure to eat dinner at the restaurant, Rooftoop astro and we have been treated in the best way ever by the captain name Reshap, his attitude, his personality respect. He is generous and very in his work. This is a special thanks to addition in our I would come again just to say hi and eat food thank you so much for your service and also thanks to his team. And also I would like to recommend to all those who are visiting in kalimpong must visit there in the name hotel mount Polaris the astro rooftop Restro they will provide a very Auntietic service
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Mar 29, 2024
Dear Guest, Namaste! Thank you for choosing to stay with us at Mount Hotels and for sharing your positive experience! We're thrilled to receive your glowing review and appreciate your recommendation. It means a lot to us to know that you enjoyed our facilities, amenities, and service. Your satisfaction is what drives us to continually improve and deliver exceptional hospitality. We look forward to welcoming you back for another memorable stay! Best regards, Guest Service Manager
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Me and my family had a wonderful experience, the rooms were spacious, clean and well-maintained. The hotel was beautiful and the decor was modern and stylish. Every staff members were very helpful and the best part was to get the upgraded premium room from Deluxe that was really nice gesture from them. Special thanks to @Upasana and @Susma
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Nov 5, 2023
Dear Guest, Namaste. Thank you for choosing to stay at Mount Hotels. I would like to thank you for taking the time to share your experience. We look forward to the pleasure of serving you again soon. Best Regards, Guest Representative.
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A beautiful and sprawling property located in the lap of a quaint hill station. One can see the mountain ranges from all around.Mount Polaris is a perfect place to plan a vacation or even a staycation. The staff is humble and extremely hospitable. Kudos to Upasana and entire team for making me feel completely at home. Special mention of how careful the staff is about small details , which helps to maintain the property in good manner and make my stay comfortable..
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Date of stay: May 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded May 24, 2024
Dear Guest, Namaste! Thank you for choosing to stay with us at Mount Hotels and for sharing your positive experience! We're thrilled to receive your glowing review and appreciate your recommendation. It means a lot to us to know that you enjoyed our facilities, amenities, and service. Your satisfaction is what drives us to continually improve and deliver exceptional hospitality. We look forward to welcoming you back for another memorable stay! Best regards, Guest relation Manager
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Games area i.e pool table is in the corridor near to the rooms. Not the ideal place as guests would be disturbed by the noise. Location is a 10 minutes walk from the main market. Food quality in dinner was excellent though menu is limited in MAP. Breakfast was so so. Premium rooms with balcony are smaller than the ones without balcony so if occupancy is more than two people then better to go for the ones without balcony. On the day of our check out a new receptionist Sushma Thami joined. She was forthcoming about sharing her views about Darjeeling where we were headed next.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip:Pizza joint Dominos is in the same premise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Aug 29, 2023
Dear Guest, Namaste! Thank you for selecting Mount Hotels for your stay. Your feedback is truly valuable to us and we look forward to welcoming you back to Mount Hotels in the future. We hope to have the opportunity to serve you again soon. Best regards, Guest Relation.
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It was a right choice that I have stayed in this wonderful property. The rooms will give you a great view, even the glimse of Kanchenjunga will be visible in a clear day. Services are good, food is great. Staff here are always ready to help and assist. One good thing that Even Dominos pizza is in the same building. I wanted to eat some local food, and yes they delivered. Thank you so much. Will visit again.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Oct 29, 2024
Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM
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Amazing services in terms of hospitality. Rooms are not that classy as you can expect not to have all like a general City hotels. But the behaviour and attitude are very generous. Very helpful for infants as they help you cook food for them (you need to carry baby food). View from one side is good. Overall, nice experience.
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Date of stay: September 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Sep 17, 2024
Dear Guest Thank you so much for taking the time to share your experience We’re thrilled to hear that you enjoyed your stay and that our team made a positive impact on your visit. Your kind words and feedback are truly appreciated. They motivate us to continue delivering the highest standards of service and hospitality. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to welcoming you back soon! Warm regards GRM
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Staff behavior very nice and service and food is fantastic. If you come to Kalimpong once, you must visit Mount Polaris as rooms are very neat and clean and sufficiently big Mentioned staff are very helpful and polite Ms. Upasana and Mr. Mandir
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Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Sep 3, 2024
Dear Guest, Namaste! Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at Mount Hotels. It's always a pleasure to know that our guests had a great experience with us. We appreciate your kind words about our amenities and services. Your satisfaction is our top priority, and we can't wait to have the pleasure of hosting you again in the future. Best regards, GRM
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I went on a weekend trip to kalimpong and stayed in Mount Polaris , kalimpong. The queen suite has windows overlooking the mountains. I was extremely happy with the services. Also, The food is great. Ordered burnt garlic rice and murgh makhanwala for lunch. The rooftop overlooks the city and very great to enjoy evening tea and snacks with an amazing view.... A special mention of Smriti ji and Shambhu ji for their utmost care and hospitality.
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Date of stay: June 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Jul 1, 2024
Dear Guest, Namaste! Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at Mount Hotels. It's always a pleasure to know that our guests had a great experience with us. We appreciate your kind words about our amenities and services. Your satisfaction is our top priority, and we can't wait to have the pleasure of hosting you again in the future. Best regards, Guest Relations Executive
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Location wise prime nearby all famous restaurant and cafe The rooms are very spacious and with all modern amenities. The food is very good. The staff service is very prompt and polite Mr Reshap Gurung was very helpful and polite.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mount Hotels, Owner at Mount Polaris Suites & Spa
Responded Nov 5, 2023
Dear Guest, Namaste. Thank you for choosing to stay at Mount Hotels. I would like to thank you for taking the time to share your experience. We look forward to the pleasure of serving you again soon. Best Regards, Guest Representative.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Kalimpong area.
PRICE RANGE
$18 - $30 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalKalimpong DistrictKalimpong
NUMBER OF ROOMS
16
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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