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Hotel Polo Towers

3.0 of 5
Hotel website
Polo Grounds, Shillong 793001, India
1 room 1 adult
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Hotel Polo Towers
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163 Reviews from our TripAdvisor Community

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Edinburgh
Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed in room number 208 (boutique room) in second floor for five days. Room - spacious. No good view from the rooms. Location - About a kilometer or less away from police bazaar. You can walk uphill (pretty steep though) to reach police bazar. Wi-Fi - good connectivity inside the room Heater - very good Hot water - Centrally... More 

Helpful?
Thank Souvik1
New Delhi, India
1 review
1 of 5 stars Reviewed 1 week ago

The Hotel was not at all meant for Business Travellers. I must say that whatever could have gone wrong with the place did go wrong. The rooms are small and below average.There was no temp control, Samsung AC that showed temp of 30 degree wasn’t working at all and I had to change the room and make do with a... More 

Helpful?
Thank busitravel2016

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Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I spent a night at Polo while Travelling for work at Shillong. The ambience was average. The rooms are smal and the bathroom is just about functional. I had got good reviews of the food. Unfortunately the restaurant is small and was very noisy so I opted for room service. Tried the Jadoh but it didn't excite the palate.

Helpful?
Thank sashikrishnan
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We are sorry we could not live up to your expectations. Sir/Madame, our rooms are airy, spacious and comfortable and bathrooms exceed the size requirements laid out by the Department of Tourism, Government of India for 4... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

We, a family of five, stayed there for 3 nights. The property is nicely built but rooms are not spacious at all. I stayed there from 28th December 2015 to 31st December 2015 during our meghalaya trip. Reception area was gorgeously decorated that time. check in process was also very smoothly handled by front desk member Rubina.Food was delicious and... More 

Helpful?
1 Thank shubham0104
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We are highly grateful of your note complimenting our services and facilities. We would also like to apologise for the inconvenience caused to you during your stay. Sir, our rooms are airy, spacious and comfortable including our... More 

delhi
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 8, 2015

the hotel has good and friendly staff but is too slow sunday breakfast starts at 6 am but at 7 am when i reached breakfast was not ready, the lunch was funny after the order they refused they cannot serve. Funny

Helpful?
Thank gannitraveller
Pune, India
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 19, 2015

We recently stayed at Polo Towers, Shillong for 3 nights as a part of North East India tour. The hotel is located in heart of Shillong. It has good comfortable rooms. The food is also good.The hotel decor is also nice.

Helpful?
3 Thank Abhijit L
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We are delighted to know that you had enjoyed your stay at our hotel and we are highly grateful of your note complimenting our services and facilities. It is due to guests like you that we have... More 

UK
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

This hotel is quite well situated with some imposing views over the polo grounds area. Staff are great, but food is disappointing in the Indian restaurant, Ginger, in particular. The Italian restaurant, Milano, fares slightly better, but I can cook more tasty Indian & Italian dishes myself at home. Rooms are quite modern and comfortable, but those with even numbers... More 

Helpful?
1 Thank ExaminerUk
Kolkata (Calcutta), India
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 5, 2015

We checked in at Polo Towers on 31st October 2015 for 4 nights, in one of the first floor deluxe rooms. The stay was pretty comfortable. The staff are friendly, and even though the language can be a problem at times, gestures will come of help. The high point of this hotel is definitely the various restaurants that come under... More 

Helpful?
1 Thank soumalis
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We are delighted to know that you enjoyed your stay at our hotel and we are highly grateful of your note complimenting our services and facilities. Our hotel also has a “Cup cake factory” presenting a wide... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed October 28, 2015

On the second night of our stay, a disco party of over 25 people (more like a mob) moved from the pub to our corridor and played loud stereo and smoked tonnes of cigarettes until 4 am. Neither me nor my family (including 2 children) were able to get any sleep that night. Repeated phone calls to the reception did... More 

Helpful?
5 Thank RKShrimali
caribbean
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 27, 2015

Nice hotel, with good restaurant in The centre of Shillong. Rooms are ok and friendly staff. Walking distance from The police bazaar. Good local atmosphere and local food. Must see. Also you have to visit The Lew Du market.

Helpful?
Thank sabaan
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We are delighted to know that you enjoy your stay at our hotel and we are highly grateful of your note complimenting our services and facilities. It is due to guests like you that we have been... More 

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