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Holiday Inn Express Franklin

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Holiday Inn Express Franklin
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Reviewed January 8, 2017

Stayed here for one night (on a Friday) for a gymnastics competition in the area along with the rest of the team. I was surprised that it appeared pretty empty with lots of parking spots to chose from. I reserved a corner room and we were given one on the 3rd floor. Upon arrival we turned on the heat. The...

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Helpful?
Thank Darla M
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Hi Darla M, I appreciate your time letting us know your experience with our property. I would like to say sorry that your stay was inconvenienced at night because of the noise coming the air conditioning unit. It was not our intention to make you feel uncomfortable during your visit. In addition, I regret to know that we fell short...

Reviewed January 3, 2017 via mobile

My wife and I stayed here on New Years Eve. The room was very clean and comfortable. The cleaning staff does a wonderful job. The hotel is close to restaurants and shopping. The reception staff was helpful and courteous. I would definitely stay here again.

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Helpful?
Thank Paul G
Saint Thomas, Canada
Reviewed December 15, 2016

Very nice, recently renovated, clean facility. Room spacious and tidy, Friendly and helpful staff. A selection of cold (fruits, cereal, milk, yogurt) and hot items (bacon, sausage, eggs and fresh pastry) for breakfast. Highly recommended.

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Helpful?
Thank Zoltan K
ORD
Reviewed November 2, 2016

It seemed as if there were some longer term tenants at this property but at 10pm it was a very quiet hotel. Very convenient to I-75, a 35 minute drive away from DAY Dayton airport. Hotel room could use some updating but was clean and bed was comfortable.

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Helpful?
Thank SweetWillie
New Orleans
Reviewed October 29, 2016 via mobile

About what you would expect from a Holiday Inn Express. Clean rooms, comfortable beds. The staff at this location however leave something to be desired. They are not very friendly and seem to be annoyed to help you.

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Helpful?
Thank Merenberg
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear Merenberg, Thank you for your thoughts about your stay at our Holiday Inn Express & Suites Franklin, OH. We are pleased to know that we met your expectations with regards to the comfort and cleanliness of our rooms. However, we would like to apologize that you found the service rendered by our staff to be unfavorable. We assure you...

Burlington, Canada
Reviewed October 26, 2016

If you're looking for a warm welcome, it won't be here. When I called 3 months prior to our arrival they couldn't care less because they claimed to be "busy" at our arrival date (October 19). I guess they had the hotel FULL of Spire Elite members ha ha ha. In any event, the room was fine. I just looked...

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Helpful?
Thank PROSCALER
IHGService, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear PROSCALER, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer to our guests. Thank you for...

Reviewed October 15, 2016 via mobile

My husband and I attended a conference in the Cincinnati area. This hotel was about 15 minutes from everything. Perfect location away from the hustle and bustle but tons of restaurants, shopping and fun within a short drive. The hotel was clean and check in was easy. Nothing extraordinary jumps out about this hotel, but it was a clean, well...

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Helpful?
Thank Laurel D
Tennessee
Reviewed September 25, 2016

We stayed the weekend during a recent trip to Dayton. The hotel is located in good spot. It's near the interstate, shopping and restaurants. The room was clean and well stocked. The check in was fast. Indoor pool and free breakfast.

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Helpful?
Thank JayTennessee
Front Royal, Virginia
Reviewed September 7, 2016

The staff was friendly, the lobby, breakfast area and room were clean and bright. It's located close to I-75 but I didn't notice any noise from the highway. Everything was well maintained. The parking lot was nearly full when we arrived back on our second night, but we found a spot. The location is great - close to the interstate...

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Helpful?
Thank Mark R
Michigan
Reviewed September 3, 2016

We had a corner suite and it was very roomy with the L shaped configuration with large bathroom. However, get a 4th floor room if you don't want to hear the people above you all night. The staff was nice and breakfast staff was exceptional, cleaning plates off as you finished and even offering a back for unfinished food to...

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Helpful?
Thank Traveler19204
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our wonderful Holiday Inn Express & Suites Franklin/Springboro, Ohio hotel named after Benjamin Franklin is conveniently located off I-75 at exit 38 (SR-73). We are 30 miles from James M. Cox Dayton International Airport (DAY) and 50 miles from Cincinnati Northern Kentucky International Airport (CVG). We are conveniently located near several corporations: Dayton Daily News, Lexis-Nexis, Faurecia, Pioneer Automotive, Braden Sutphin Ink & AK Steel. We are easily accessible to shopping at the Dayton Mall, fun and recreation of King's Island, The Beach Waterpark and Caesar s Creek State Park and entertainment at LaComedia Dinner Theatre. Our Holiday Inn Express & Suites Franklin, Ohio hotel offers spacious and luxurious guest rooms. Keep in touch with your office or home with complimentary wired/wireless HSIA. Stay productive working from our over-sized desk and comfortable ergonomic desk chair. Enjoy viewing your favorite TV programs on our 32 HDTV. Our 24-hour fitness center includes a modern elliptical machine, 2 treadmills and a stationary bicycle so you may keep up your fitness routine away from home. Daily we offer a complimentary hot breakfast buffet, featuring our signature cinnamon rolls! We also provide a complimentary 24-hour business center and a refreshing heated indoor pool. We look forward to welcoming you to the Holiday Inn Express & Suites Franklin / Springboro, OH hotel. ... more   less 

Additional Information about Holiday Inn Express Franklin

Address: 851 Commerce Center Dr, Franklin, OH 45005-7211
Location: United States > Ohio > Warren County > Franklin
Price Range: $101 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Franklin 2.5*
Number of rooms: 83
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Express Franklin Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Franklin staff and other travelers.
1 question
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Cvg
over a year ago

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Questions? Get answers from Holiday Inn Express Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get one on the top floor, check your ac/heater in the room for noise.”
 of 5 bubbles darlam2017, Jan 8, 2017 | Read review
“Top floor quietest.”
 of 5 bubbles Traveler19204, Sep 3, 2016 | Read review
“Room 423 was quite.”
 of 5 bubbles JohnnyB88, Jun 28, 2016 | Read review
“This property only has one elevator. We had to wait for it several times.”
 of 5 bubbles copterpilot68, Oct 19, 2015 | Read review
“Go somewhere else!”
 of 5 bubbles PCWhite9178, Oct 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question