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Extended Stay America - Cincinnati - Fairfield

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Extended Stay America - Cincinnati - Fairfield
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Reviewed 5 weeks ago via mobile

This hotel is made weird. If you have a first floor room you have to either go upstairs from the front desk and then down a enclosed staircase (no elevator) to the first floor or walk/drive around to the side of the building and go through two doors then down the hallway to your room. Also if you are on...

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Helpful?
Thank Majestic_sarai
Manager_11525, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was not a pleasant one. As this hotel’s manager, I can assure you that I have addressed the noise issue to ensure your experience is not repeated. We continually...

Reviewed November 2, 2016

My room was so beautiful and clean. And every staff member here has gone above and beyond to make us feel like home. I loved staying here two years ago and now I don't want to leave. I will make sure to let everyone I know this is where they need to stay.

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Helpful?
Thank Brenda K
Manager_11525, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

The team and I appreciate your remarks. It is great to see you were well accommodated by our staff during your stay. I'm also pleased with your satisfaction of your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed October 17, 2016 via mobile

I'M" sooooooooo" pleased to have a staff so very caring and personable such as the extended stay family of staff members and the room is beautiful and the house keepers are great as well &very friendly and capable in professionally cleaning and maintaining the rooms ,,,I have had a blessed time we'll staying at extended stay hotel I also may...

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Helpful?
Thank Terri K
Manager_11525, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

We appreciate you taking the time to share your experience. I am more than pleased to read that you felt well taken care of by our staff. They will be informed on the excellent job they are doing. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Columbus, Indiana
Reviewed September 25, 2016 via mobile

Clean room, friendly staff.they were painting the lobby, so it was messy, but understandable.took a little longer to check in, but no big deal.our only complaint was the room above us(3rd floor) sounded like bare wood floor, and whoever was in there made non stop trips from one side of the room to the other, apprently wearing cowboy boots.

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Helpful?
Thank bill812232
Manager_11525, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

Your feedback is very important. Thank you for sharing. I am pleased to see you were given suitable accommodations and customer service during your stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Cincinnati, Ohio
Reviewed September 22, 2016

I been at this Extended Stay for 2 weeks, planning on staying for 10 more. I'm a Diamond Member of Hilton and a Spire Member of the IHG group and the comform of this room rates in there with those chains. Granted, the room is a bit smaller and they have a light breaksfast but its as clean and almost...

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Helpful?
Thank millerrun1
Manager_11525, Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. Is is great reading how well you are enjoying your stay so far. I will inform our staff on the excellent job they are doing accommodating you and other guests. Thank you again for your kind words. The staff and I would love...

Union City, Michigan
Reviewed March 29, 2016 via mobile

I have been here for about five months! I have had a few issues and Miss Tamela always and is on top of things! If it wasn't for Her, I would have left! Thanks to all, Shelly and Jenny! These lady's always knows how to get the job done right. I appreciate all the hard work they do!

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Helpful?
Thank littlemo29349
Manager_11525, General Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

Thank you for posting a review of our property. I’m so proud of our staff for providing you with exceptional customer service! It’s great to read that you had a wonderful experience with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Reviewed February 2, 2016 via mobile

I stayed here at this location for 2 weeks give or take. I never received housekeeping like it was stated I was suppose to (at least) once a week. The shower, floors, and carpet weren't cleaned or vacuumed and I had to request someone come in and reclean them which took them 2 additional days. When housekeeping finally did come...

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4Thank Amanda H
Fairfield, Ohio
Reviewed December 23, 2015

My experience was better than expected! I had made a reservation on a wednesday for friday. When I checked in on friday, my original room was not yet ready and they upgraded my room to a better room for free! I explained my situation to the clerk when I made the reservation and she accommodated me and made this living...

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2Thank Geoffrey V
Reviewed December 16, 2015 via mobile

Had an overnight stay here, and the staff and management when above and beyond to make my stay satisfactory. The ladies at the front desk were very professional and courteous upon an Incident that my room occurred. The manager went above and beyond to follow up with me to make sure my evening was satisfied. The hotel was clean and...

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Helpful?
2Thank Chris R
Nashville, Tennessee
Reviewed December 7, 2015 via mobile

Tamla and Shelly were great and my Husband and I loved our stay. The breakfast was basic, but good. The room was clean, and slightly dated. The room was a nice size, and there was plenty of parking. I would stay here again.

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Helpful?
2Thank Melinda H
Manager_11525, General Manager at Extended Stay America - Cincinnati - Fairfield, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our comfortable accommodations and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
2 room types: Deluxe with Queen bed and sleeper sofa, Standerd Queen with recliner. Both room types have kitchenette. ... more   less 

Additional Information about Extended Stay America - Cincinnati - Fairfield

Address: 9651 Seward Rd, Fairfield, OH 45014-5489
Location: United States > Ohio > Butler County > Fairfield
Price Range: $74 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cincinnati - Fairfield 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Extended Stay Fairfield
Fairfield Extended Stay
Extended Stay America - Cincinnati - Fairfield Ohio
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Questions & Answers

Questions? Get answers from Extended Stay America - Cincinnati - Fairfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'm on the top floor, so no issue there. I'm an expereienced traveler so I brought a fan, I run at night to drown out unwanted noise.”
 of 5 bubbles millerrun1, Sep 22, 2016 | Read review
“They have 2 different styles of rooms. Both are nice but I prefer the deluxe”
 of 5 bubbles 876paul1974, Apr 29, 2015 | Read review
“Be sure that your room isn't on the same side as the (VERY LOUD) lobby door.”
 of 5 bubbles D451WCmatth, Feb 23, 2015 | Read review
“A different Hotel is better”
 of 5 bubbles davidlC7559UT, Oct 17, 2014 | Read review
“Do yourself a favor and spend a few more dolalrs to stay in a hotel that doesn't feel dirty and run down.”
 of 5 bubbles D451WCmatth, Aug 3, 2014 | Read review
5 of 5
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