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Radisson Hotel & Suites Cleveland- Eastlake

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Radisson Hotel & Suites Cleveland- Eastlake
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207 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Salt Lake City, Utah
Reviewed 5 days ago NEW

Rooms were dirty. Bathroom has powder from some construction that has takin place. Rooms smelled like feet and tacos. Sofa bed had bodily fluids or something on the mattress pad. Mattress pad was also tore up.

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Helpful?
Thank Jayhogg
Oklahoma City, United States
Reviewed 2 weeks ago

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Helpful?
Thank 776danialp
CarlsonRezidor, Online Support Specialist at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Los Angeles, California
Reviewed 4 weeks ago

I want to first Thank the bartender Vanessa for making are stay so much better. She went of her way to make sure that the hotel accommodated us. She made us feel very welcomed. Vanessa's was very skilled behind the bar. She made us laugh and kept the bar smiling. The menu was small but she asked us what we...

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Helpful?
Thank littlekings0906
Seattle, Washington
Reviewed November 1, 2016

The Radisson brand use to be worth going to... not with this location. What an absolute dump! However, they charged us the Radisson premium to stay. Fool me once... shame on you. We checked out early and moved to another hotel.

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1Thank Barry A
CarlsonRezidor, Online Customer Care at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

We are very sorry to hear that your recent stay was not up to the standards that Radisson is known for. We do apologize that you were not happy with the property. We will make sure to speak to the hotel management to ensure we are making improvement to the hotel.

Champaign, United States
Reviewed October 31, 2016

Very nice hotel - great food - comfortable beds. Nice big pool. The employee's were very nice and helpful. The hotel is well maintained. We booked for one night then continued to extend our staff over the course of a month. Out of the 30 days we stayed here for 22 nights

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Helpful?
Thank Jerrie M
Chicago, Illinois
Reviewed October 26, 2016

We got up this morning to a leaking ceiling in the bathroom. Water all over the floor and in the shower; clearly leaking from a few spots in the ceiling. We told the front desk they said it's probably just from the people above us using the shower and they would write a report. We were not offered another room...

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Helpful?
Thank Carol L
Management response:

Dear Guest, We are really sorry for the incident that you experienced at our hotel. We asked you if we could send someone to fix and you replied that you were leaving soon. Later after you left our property we examined the room. Our maintenance team found out that people above your room left the shower curtain open. As a...

Columbus, Ohio
Reviewed October 25, 2016

I stayed here as part of a fashion show event at the hotel, so I was able to stay for a group rate, which was nice. I would say the the hotel overall was nicer than a Comfort Inn, but not as plush as a Hilton. The price was right for the amenities offered. ($109 without the group rate I...

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Thank rhodac239
Elgin
Reviewed October 22, 2016

My visit to the Eastlake Ohio area lead me to stay at the Radisson Hotel. Radisson seemed to have a good rep so it was good enough for me. Well once inside and in my room it appears some TLC is needed. The towel rod was coming off the wall, the tub seemed to have been caulked over and over...

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Helpful?
Thank stevenwB4263RQ
Management response:

Dear Guest, Thank you for staying with us. We are in the process of renovation. We recently fixed the indoor swimming pool, changed the AC units throughout the hotel, upgraded our TVs. we have a model room ready. As soon as we get approval from the corporate we will be renovating all the guest rooms with new furniture and amenities....

Perry, Ohio
Reviewed October 13, 2016

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Helpful?
Thank DaltonGang5
Des Moines, Iowa
Reviewed October 11, 2016

If I could give this place a 0 I would! Horrible experience this weekend!! Manager Jay tried to enter my room while I was getting dressed with his own key card... There was a Party and drunk people all over the 3rd floor Saturday night...didn't know which room was theirs and was knocking on tons of random doors to find...

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Helpful?
Thank Ashley A
Management response:

Dear Ashley, I am sorry for the inconvenience. First of all I did not try to get into your room. I knocked the door and you opened it. I disagree with your false accusation. We have surveillance cameras at our property. The footage shows what exactly happened and I have it recorded. I explained to you that we are no...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Radisson Hotel & Suites Cleveland- Eastlake

Address: 35000 Curtis Blvd, Eastlake, OH 44095-4019
Location: United States > Ohio > Lake County > Eastlake
Price Range: $80 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel & Suites Cleveland- Eastlake 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Radisson Hotel And Suites Cleveland- Eastlake
Radisson Eastlake
Eastlake Radisson
Radisson Hotel & Suites Cleveland- Eastlake Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Hotel & Suites Cleveland- Eastlake staff and other travelers.
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Questions? Get answers from Radisson Hotel & Suites Cleveland- Eastlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you do not have or like the "By the Number" bed ask if they have any other type.”
 of 5 bubbles stevenwB4263RQ, Oct 22, 2016 | Read review
“Room has clean and affordable. Breakfast buffet looked sketchy so we went elsewhere.”
 of 5 bubbles richo946, May 25, 2016 | Read review
“Go somewhere else.”
 of 5 bubbles CopDocBlue, Dec 16, 2015 | Read review
“Avoid rooms near Laundry”
 of 5 bubbles djcynic, Oct 12, 2015 | Read review
“Get a different hotel.”
 of 5 bubbles JePeReview, Sep 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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