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Quality Inn & Suites

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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Burlington, North Carolina
1 review
2 of 5 stars Reviewed 2 weeks ago

For the price, the room did not meet expectations. The truck delivery for breakfast never arrived. Pretty sparse offering for breakfast. The receptionist apologized for the lack of food but no compensation was offered. We had to buy breakfast at a restaurant. I tried to email the complaint at Choice Hotels but could not find an email address to send... More 

Helpful?
Thank TeaPot0810
Lucas, Ohio
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 16, 2016

This was a nice place to stay on way to another destination. Our room was clean and quiet, the bed was very comfortable. It does have a pool, but we couldn't use it at the time because it was being repaired. The breakfast was very good with a wide selection of items. We went through the hotel website and got... More 

Helpful?
Thank chickenlady1510
Athens, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 11, 2016

I took a pillow from home with me, came back home and had a bed bug infestation in days! Dirty and disgusted...and owner will not follow through with reimbursement of expenses! This really was really beyond disappointing!!! Room 207...beware!

Helpful?
Thank shaggyacresfarm
ManagerOh365, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for your most recent stay at our hotel. I would like to also thank you for your feedback. Feedback such as yours is crucial for us to consistently maintain the highest level of quality standards in the hotel industry. Your feedback will also assist us in correcting any possible quality issues that may negatively impact our guests. Please... More 

Hurricane, West Virginia
Level Contributor
4 reviews
2 of 5 stars Reviewed July 4, 2016

Don't waste your time and money staying here, it's not worth the money!! The room was horrible, and the beds were horrible!! The room ,and bathroom had paint peeling from the walls, and ceiling!! There was mold on the ceiling in the bathroom, the toilet always looked like there was crap in the bottom of it, the tiles on the... More 

Helpful?
Thank dprdd
ManagerOh365, Guest Relations Manager at Quality Inn & Suites, responded to this review

I would like to thank you for your feedback and for staying at the Quality Inn & Suites of Delaware, OH. I have shared your feedback in a staff meeting with our Maintenance and Housekeeping departments. On behalf of our staff and hotel, please except our apologies for the housekeeping, food & beverage and maintenance concerns. We will use your... More 

midland, mi
Level Contributor
343 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed April 7, 2016 via mobile

Stayed here on our way south, no reservations ahead. Got an $85 AAA rate, king bed room. The hotel is a little dated, furniture had some scratches, but overall clean. Bed was comfortable, not too soft or too firm. Room had fridge and microwave, tv, desk, and armoire. Only cause complaint was the toilet being low to the floor. They... More 

Helpful?
Thank roger3116
Johnson City, Tennessee
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 20, 2016

Very glad to have found this hotel late at night after driving from Ann Arbor. Very friendly staff, clean rooms, quiet rest, good breakfast. The cable is a little outdated, but it did have a timer, so I was able to fall asleep to the tv. I'd happily stay here again.

Helpful?
Thank Patricia W
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 21, 2016 via mobile

Stayed here during Thanksgiving staff was very nice and accommodating. However it smelled like a cigarette to me which kind of ruins the whole thing for me personally. I didt notice until we got off elevator and it's probably my fault for not going up to check it out first but anyway won't stay there again bummer because it has... More 

Helpful?
1 Thank aly21var
New Hampshire
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 8, 2016

Spent two nights here visiting relatives in the area. Hotel was fine for a place to sleep and grab a quick breakfast. Just across the parking lot was a Bob Evans restaurant, which was handy for dinner the night we arrived. They're in the process of changing from a Comfort Inn to a Choice Hotel - not sure what that... More 

Helpful?
Thank Lin603
Frederick, Maryland
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 7, 2016

Good place to get some rest. Clean room. Clean comfortable bed. Friendly staff. Decent breakfast. What's not to like?! Pool looked clean and it was warm in there (we were there during winter) but didn't use it.

Helpful?
Thank Eric S
Highland, Michigan
Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

We were so tired and needed to rest so we called and Amber the desk gal was so nice. We got a Veteran discount and a clean and super comfortable bed. Great breakfast, all good. The pool was inviting but we just slept ,a lot lol

Helpful?
Thank BobLingham
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
WE ARE CURRENTLY RENOVATING FITNESS CENTER, OUR PROPERTY IS NOW 100% SMOKE FREE. Please call us if you have any questions regarding these renovations. You will find us off of US-23 2 miles south of Delaware directly behind the Bob Evans. We now offer a Hot Breakfast, which includes eggs, biscuits & gravy, waffles, and many more selections to choose from! All rooms are equipped with a 32inch flat screen TV. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1251 Columbus Pike, Delaware, OH 43015-2715 (Formerly Comfort Inn Delaware)
Location: United States > Ohio > Delaware
Price Range: $80 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Quality Inn & Suites 1.5*
Number of rooms: 57
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Also Known As:
Comfort Inn Delaware
Delaware Comfort Inn
Quality Inn & Suites Delaware, Ohio
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