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Hawthorn Suites by Wyndham Akron/ Fairlawn

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Hawthorn Suites by Wyndham Akron\/ Fairlawn
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223 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham Akron/ Fairlawn
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Showing 221: English reviews
Spokane, Washington
1 review
2 of 5 stars Reviewed June 17, 2016

I stayed here a year ago and it was reasonably priced for what you got. This year, the price was almost double and the place was worse! The pool was empty except for some brown gunk and trash. The grounds were all torn up, although they seem to be working on this place outside, it wasn't worth what we paid.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank lauae2016
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Lauae2016, Thank you for your feedback. I am sorry to hear your stay was not a pleasant one. It is important that all of our guest have a positive experience. Please contact me directly at our office, as I would like to further discuss this matter with you. Again, thank you for your feedback. Narkita More 

Mifflinville, Pennsylvania
1 review
5 of 5 stars Reviewed June 13, 2016

Excellent .Great first experience.The service was above and beyond.I did spread the word of my stay so others could experience this for themselves.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 429eugener
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear. Mr. Rayfield, Thank you for your feedback! I am very happy to hear your stay with us was "excellent" and the service was "above and beyond." We are so honored you stayed with us, and we hope that you will select to stay with us in the near future. Again, thank you for your feedback and join us again... More 

Copley, Ohio
1 review
4 of 5 stars Reviewed May 8, 2016

I was there for over 100 days for buisness and overall I had a good experience. The staff was friendly and it had a good atmosphere. They would do there best to meet guests needs the best they could. The only complaints that I really have were the breakfast was always the same but the fact that I was for... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 385zacharya
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear 385zacharya, Thank you for your feedback. I am glad that overall experience was a good experience. We appreciate your comments concerning the breakfast, and will look into the possibility of adding some variety to the breakfast. I also wanted to let you know that in order to continue to provide competitive rates, we had to reduce the amount of... More 

Charleston, West Virginia
1 review
5 of 5 stars Reviewed May 3, 2016

Was very pleasantly surprised to find an extended stay type apartment instead of just a room. It was clean, quiet and well-maintained. Would definitely stay again. Excellent value for the money.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank U2995KMandrewc
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear U2995KMandrewc, Thank you for your feedback! We are excited to hear that you were "pleasantly surprised" with our hotel. We take great pride in the cleanliness of the property and the service that you will receive. Please join us again, as we are in the process of renovating. We are making some small cosmetic changes. We appreciate your loyalty!... More 

Delaware, Ohio
1 review
4 of 5 stars Reviewed May 1, 2016

I was in a two story suite with all the bells and whistles. First floor had been cleaned for my stay, however, upstairs was left undone from previous occupants. Only reason I know this is because downstairs bath did not have a hair dryer and I went up to see if one was in bath upstairs. There were towels on... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank jacquelinew540
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Jacquelinew540, Thank you for your feedback. I am happy to hear that you enjoyed the "bells and whistles" with your penthouse stay. Unfortunately, I do apologize for the oversight on housekeeping with your room. We not have inspectors that are double checking the rooms, to reduce this from happening again. Kind Regards, Narkita Horn More 

Katy, Texas
1 review
1 of 5 stars Reviewed April 24, 2016 via mobile

DIRTY. Dirty. Dirty. Dirty. Did I say dirty? The first room we were in had LIVE bugs in the let out couch bed. LIVE!! Moving!!! There were filthy mattresses with stains and dirt everywhere for some odd reason. We tried to leave, but every hotel in the area was booked because of the event we attended. We were stuck there... More 

Helpful?
Thank Nata368
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Akron/ Fairlawn

Address: 120 Montrose West Ave, Copley, OH 44321-1372 (Formerly Stay Place Suites)
Location: United States > Ohio > Copley
Price Range: $75 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Akron/ Fairlawn 3*
Number of rooms: 112
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Also Known As:
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
Hawthorn Suites By Wyndham Akron/ Fairlawn Copley, Ohio
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