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Hawthorn Suites by Wyndham Akron/ Fairlawn

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Hawthorn Suites by Wyndham Akron\/ Fairlawn
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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Cleveland, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here very briefly. The front desk staff was very professional and kind. The units were far from what we expected. The unit was sort of cleaned; dust in the corners on the carpet. There was no cover available, just bed sheets. Our unit had bed bugs. Since there were no other units available, we checked out and had to... More 

Helpful?
Thank ron m
Saratoga Springs, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Small village setup with the extended stay hotel feel. Quite a bit of work seems to be happening, but did not bother us during our stay. A/C decided to be very very noisy at 2 AM the last night of our stay ... Manager gave us half-a-night credit for the inconvinience! Location was very good, with many restaurants within walking... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Hilda A
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Hilda A, Thank you for visiting the Hawthorn Suites by Wyndham, located at 120 Montrose West Ave, Copley OH 44321. We are so happy that you enjoyed your stay with us! We are making many new updates to better our guests experience, I am happy that it didn't disturb your stay. I read how the staff was friendly and... More 

pennsylvania
1 review
3 of 5 stars Reviewed 4 weeks ago

Stayed one night without incident. The property definitely could use updates. Discovered two days before staying there was a fire in one of the buildings last may but was already stuck with an early purchase reservation. Fire was probably caused by the oven as the one in our room was a gas range and the burners were all uneven... There... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank jessicasT6186AJ
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear jessicasT6186AJ, Thank you for your feedback, as we do use these to help us improve our guest experience. I am sorry to hear your stay was not a pleasant one, but I am glad that it wasn't a bad stay; however, our goal is to hear you say it was a "great stay." We are doing many renovations and... More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Average suites with kitchen and free parking. Big beds, and quite big rooms. You have also a desk for your business job. It is a little bit far from town but you have shopings around (for a car trip) Overall I could say it is a nice hotel.

Helpful?
Thank Corneliu V
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Coneliu V, Thank you for your feedback concerning your stay at the Hawthorn Suites by Wyndham, located at 120 Montrose West Ave in Copley OH! We are happy to hear that you enjoyed the beds and the room size was pleasant. We take pride in our guest having a pleasant stay. Please join us again, as we are your... More 

Akron, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

Our visit started in a very negative way. When entered the room we discovered we had no thrash cans, 1/4 of toilet paper[no extra], and no Kleenex. I went to plug my phone in and slightly moved the night stand there was a used condom on the floor. Your staff overall were very helpful and pleasant ,and the remainder of... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank vincentdB4946DZ
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear VincentdB4946DZ, Thank you for your feedback concerning your stay. I am very sorry to hear that you stay started in a negative way. We have added room inspectors to make sure that we have a second look at each room to ensure that things of this nature are not happening. It is important to us that our guest have... More 

Spokane, Washington
1 review
2 of 5 stars Reviewed June 17, 2016

I stayed here a year ago and it was reasonably priced for what you got. This year, the price was almost double and the place was worse! The pool was empty except for some brown gunk and trash. The grounds were all torn up, although they seem to be working on this place outside, it wasn't worth what we paid.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank lauae2016
Narkita H, Director of Sales at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Lauae2016, Thank you for your feedback. I am sorry to hear your stay was not a pleasant one. It is important that all of our guest have a positive experience. Please contact me directly at our office, as I would like to further discuss this matter with you. Again, thank you for your feedback. Narkita More 

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Akron/ Fairlawn

Address: 120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
Location: United States > Ohio > Copley
Price Range: $76 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Akron/ Fairlawn 3*
Number of rooms: 112
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Also Known As:
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
Hawthorn Suites By Wyndham Akron/ Fairlawn Copley, Ohio
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