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Hawthorn Suites by Wyndham Akron/ Fairlawn

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Hawthorn Suites by Wyndham Akron\/ Fairlawn
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280 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Start your review of Hawthorn Suites by Wyndham Akron/ Fairlawn
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Wadsworth, Ohio
Reviewed 2 days ago NEW

First of all I'd like to thank Rob, the gentleman working at the front desk. He was very polite, patient, and accommodating. I have been staying there almost weekly for months and the staff is always very friendly and helpful. The rooms are spacious and have everything you need. Yes, they could use some new appliances but the hospitality more...

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Helpful?
Thank rustyrairigh
Akron, Ohio
Reviewed 2 weeks ago

My children and I booked a room for the weekend. Within an hour we had to change rooms three times. The first room we were assigned was not clean and had towels all over the bathroom and full trash cans in the kitchen. We were switched to another room... that room had no heat and would stay only on 58...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank deandrab2017
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Deandrab2017, Thank you for your feedback regarding your recent stay. I want to sincerely apologize for your experience. This is not the normal way the hotel represents itself. Not that this is any excuse by far, but I want you to know what happened. The shift prior to Amanda was a new hire and she was not aware that...

Toledo, Ohio
Reviewed 2 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank jamesaS8544CV
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Reviewed 2 weeks ago

I found everyone friendly and helpful. There was more than enough variety in the breakfast, and the Wednesday night dinner was always delicious. I always felt secure and yet had plenty of privacy. If I l am back in the area, this would be my place to stay. The price was very reasonable.

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1Thank Ann M
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Ann M, Thank you for your feedback regarding your 3 months stay at the Hawthorn Suites by Wyndham, located at 120 Montrose West Ave, Copley/Akron OH. Ann, it is always a pleasure having you stay with us, we are so happy that we are able to provide you with "friendly and helpful staff," and a nice breakfast and Wednesday...

Cincinnati Ohio
Reviewed 3 weeks ago

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank 507chantel
Narkita H, Public Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Cincinnati, Ohio
Reviewed 4 weeks ago

I've stayed here regularly for 10 yrs, a few nights/month. It's a great value with really helpful, friendly staff. The biggest changes in the past year have been upgrades. Some aren't so noticeable, last summer a lot of work was done on roofs, HVAC and sidewalks. In the past few months the rooms have been spruced up with paint and...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank nnav99
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear nnav99, Thank you for your recent feedback regarding your stay with us at the Hawthorn Suites by Wyndham, located at 120 Montrose West Avenue in Copley/Akron OH. We are very excited that you had a chance to experience our room renovations. We are not done yet!! We want our guests to know that "we heard you." This is your...

Medina, Ohio
Reviewed 4 weeks ago

Rude uncaring staff. Can't believe this is a Wyndham property. The point is not as advertised and headed over to the attny. general.

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank halle2017
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear halle2017, Thank you for your feedback regarding your recent stay. I am very sorry that your experience was not a positive one. I would love to speak with you personally to get some additional information regarding your experience with us. I want you to know that I care about every guest, and their experience at our hotel, so please...

Wadsworth, Ohio
Reviewed January 22, 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank charleenr2017
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Milwaukee, Wisconsin
Reviewed January 17, 2017

We enjoyed our stay at Hawthorn Suites By Wyndham. The staff was friendly and helpful. I forgot to bring a toothbrush and the staff provided one. The breakfast was very good. Lots of variety. Our needs were taken care of. Thank you.

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank Barry K
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

Dear Barry K, Thank you for your feedback and recent stay at The Hawthorn Suites by Wyndham, located at 120 Montrose West Ave in Copley/Akron OH. We are excited to hear that the staff was "friendly and helpful," that our breakfast was "very good with lots of variety, and that "your needs were taken care of." We take great pride...

cleveland
Reviewed January 11, 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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Thank bryanz2017
Narkita H, Guest Relations Manager at Hawthorn Suites by Wyndham Akron/ Fairlawn, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Akron/ Fairlawn

Address: 120 Montrose West Avenue, Copley, OH 44321 (Formerly Stay Place Suites)
Location: United States > Ohio > Copley
Price Range: $70 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Akron/ Fairlawn 3*
Number of rooms: 112
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Also Known As:
Innplace Suites Akron Hotel Akron
Residence Inn Akron
Akron Residence Inn
Hawthorn Suites By Wyndham Akron/ Fairlawn Copley, Ohio
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Akron/ Fairlawn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upstairs is less noisy if you don't mind the stairs.”
 of 5 bubbles annmZ6828IF, 2 weeks ago | Read review
“Keep it simple”
 of 5 bubbles Tialisa1, Oct 2, 2016 | Read review
“Don't stay here/”
 of 5 bubbles nanmm2014, Sep 22, 2016 | Read review
“Ask for an updated room.”
 of 5 bubbles DAARCH, Sep 12, 2016 | Read review
“Convenient to University of Akron”
 of 5 bubbles SigMarc3, Mar 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question